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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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dgboy
post Nov 13 2015, 12:31 PM

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QUOTE(blibala @ Nov 13 2015, 12:17 PM)
Can anyone access uMobile android app? Try to login but can't. So many days already.
*
under repair at the moment
dgboy
post Nov 14 2015, 08:35 PM

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QUOTE(MNet @ Nov 14 2015, 07:40 PM)
umobile apps cannot login. why?
*
technical issues
dgboy
post Nov 14 2015, 09:35 PM

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UMB menu also down. Currently, users can send sms commands for free:

Prepaid

Prepaid Credit Balance: “Credit” to 28118

UMI Check Balance : “Usage” to 28118

MB Check Balance : “Data” to 28118

Purchase of Data Package : “On <PackageName>” to 28118 (Example: “On UMI30” to 28118 ; “ON MBDay” to 28118)

Postpaid

Postpaid Usage: "Usage" to 28118

Buy Data: "On Boost1" to 28118

Prepaid Top Up

Can be done via IVR by calling 018 388 1328

or via sms "<14-digit top up code>" to 22128

This post has been edited by dgboy: Nov 15 2015, 11:29 AM
dgboy
post Nov 14 2015, 09:59 PM

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QUOTE(Narako @ Nov 14 2015, 09:49 PM)
No one can enlighten me on my situation?
*
Please PM your number, thanks.

This post has been edited by dgboy: Nov 14 2015, 10:53 PM
dgboy
post Nov 14 2015, 11:28 PM

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Please refer post #2909 for alternative top up options.

UMB menu has limited capacity right now.

This post has been edited by dgboy: Nov 15 2015, 11:32 AM
dgboy
post Nov 17 2015, 06:57 PM

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QUOTE(orangutan @ Nov 17 2015, 06:13 PM)
My USSD suddenly change language to Chinese. How do I change it back to english?
*
*118# > option 6 (My Account) > option 6 (Language)

this is for prepaid at least

if you want to play safe, stop at the first option 6, take screenshot and post here first for checking
dgboy
post Nov 17 2015, 07:08 PM

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QUOTE(orangutan @ Nov 17 2015, 07:06 PM)
The weird thing is I only see option 1 & 2. There is no 3 to 6. But I just press 6 to reply.
*
sometimes got second page but you can still jump direct to the option like you did

glad it's settled rclxms.gif

This post has been edited by dgboy: Nov 17 2015, 07:57 PM

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