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 {Official HTC One And The Only One Thread V7}, HTC Zoe/Blink Feed/Boom Sound/Sense 5

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IceFlame21
post Aug 19 2013, 09:36 PM

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kingsora alright, this is something new to me. biggrin.gif

Running 4.2.2 now. thumbup.gif

This post has been edited by IceFlame21: Aug 19 2013, 09:39 PM
crazee86
post Aug 19 2013, 10:53 PM

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Add me red 32g
nuttyking91
post Aug 19 2013, 11:20 PM

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From: Penang, Malaysia



QUOTE(kingsora @ Aug 19 2013, 11:46 AM)
1 mm is very small. Can considered noticeable?  shocking.gif
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1mm is equivalent to the thickness 5-7 pcs of paper or the thickness of your fingernail?. laugh.gif
samson1618
post Aug 19 2013, 11:25 PM

Bibo?
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QUOTE(kingsora @ Aug 19 2013, 09:19 PM)
By the way if you want specific people to reply to your post, need to quote them or tag them with the code below
Example, you tag my ID below

CODE
[@kingsora]

*
Ohhh so it works like that 1 arr drool.gif kingsora

This post has been edited by samson1618: Aug 19 2013, 11:28 PM
IceFlame21
post Aug 19 2013, 11:27 PM

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samson1618 yea, works like this laugh.gif u need to put [ and ]
metalgearash1987
post Aug 19 2013, 11:27 PM

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QUOTE(cleoleeps @ Aug 19 2013, 02:47 PM)
Today collected phone which they changed the housing of the phone. I like that cos back cover changed as well which previously i had scratches at the edge wink.gif

But but but.... the new housing has issue. Power button and volume buttons are too deep inside. I could still bear with the volume buttons but the power button i can't feel the bump when my finger ran across through the top. Can still power on/off the phone but much much harder. Imagine i use power button more often , to power on/off cos i dont use app to do so.

It's almost like the case of sunken power button issue that worldwide users reported.

SIS told me it's within their specs after went into the back checking with engineer. I sat there for long time hoping they could do something. The agent finally said will send in for supervisor see how it goes. So i have to leave there for unknown resolution sad.gif

huhuhuhuhuhuhuhuhu how to accept the "within their specs" when i initially bought the phone without this problem? Truly disappointed with HTC and SIS
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Golly, 1st few paragraph look like good news, towards the end same old news. Sigh. mad.gif shakehead.gif

Sorry about your phone bro. I feel u man. smile.gif

How long do they say have to leave it there ya bro? hmm.gif
samson1618
post Aug 19 2013, 11:29 PM

Bibo?
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QUOTE(IceFlame21 @ Aug 19 2013, 11:27 PM)
samson1618 yea, works like this laugh.gif u need to put [ and ]
*
Ohgay !! thanks kill for the tipss zaaaa... tongue.gif
ace-user
post Aug 19 2013, 11:35 PM

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I posted my problem with the gap on my htc one on the HTC Malaysia Facebook page last Friday and today they finally replied me, asking me to send my full name, contact details and IMEI number to their email and I did. In the email i stated that i wanted a one-on-one exchange on the spot, and i gave them a bunch of reasons for that. After a few hours i called their call centre, asking them about my enquiry and they said they're working on it and will reply my email in the next 24 hours. I also told the guy about the issue i'm having and i again pointed out that i want a one-on-one exchange on the spot. So the guy told me that he will try his best and he have to check whether the time square service centre have available stock or not and he will get back to me. So here i am patiently waiting for their response and i know that most of u would say that it's impossible to get one-on-one exchange on the spot but hey, it doesn't hurt to try right..haha..hope things do go my way though..wish me luck icon_rolleyes.gif
metalgearash1987
post Aug 20 2013, 12:03 AM

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QUOTE(ace-user @ Aug 19 2013, 11:35 PM)
I posted my problem with the gap on my htc one on the HTC Malaysia Facebook page last Friday and today they finally replied me, asking me to send my full name, contact details and IMEI number to their email and I did. In the email i stated that i wanted a one-on-one exchange on the spot, and i gave them a bunch of reasons for that. After a few hours i called their call centre, asking them about my enquiry and they said they're working on it and will reply my email in the next 24 hours. I also told the guy about the issue i'm having and i again pointed out that i want a one-on-one exchange on the spot. So the guy told me that he will try his best and he have to check whether the time square service centre have available stock or not and he will get back to me. So here i am patiently waiting for their response and i know that most of u would say that it's impossible to get one-on-one exchange on the spot but hey, it doesn't hurt to try right..haha..hope things do go my way though..wish me luck  icon_rolleyes.gif
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Hi bro, ur kelvin ka? I got tumpang ur post on fb asking htc to advise about the issue. Good for you bro. Push for one - one replacement. Share with us ur experience ya. Hehe. Thanks bro. smile.gif

P/s the issue i meant is the purple tint camera issue.

This post has been edited by metalgearash1987: Aug 20 2013, 12:05 AM
ace-user
post Aug 20 2013, 12:22 AM

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QUOTE(metalgearash1987 @ Aug 20 2013, 12:03 AM)
Hi bro, ur kelvin ka? I got tumpang ur post on fb asking htc to advise about the issue. Good for you bro. Push for one - one replacement. Share with us ur experience ya. Hehe. Thanks bro. smile.gif

P/s the issue i meant is the purple tint camera issue.
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yup..oh so u're Alvin Yeoh? haha..my advice would be spamming their facebook and calling their call centre,and u try email them..the staff say they will reply within 24 hours..i posted around 10.30am today, hoping to get a response tomorrow morning..will update u regarding my issue..good luck to u smile.gif
Khewzx
post Aug 20 2013, 12:57 AM

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QUOTE(ace-user @ Aug 20 2013, 12:22 AM)
yup..oh so u're Alvin Yeoh? haha..my advice would be spamming their facebook and calling their call centre,and u try email them..the staff say they will reply within 24 hours..i posted around 10.30am today, hoping to get a response tomorrow morning..will update u regarding my issue..good luck to u smile.gif
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i called to their times square service centre today and no one pick up my call, i was so pissed off....tomorrow im going to their service centre and try to request for one to one exchange....
ace-user
post Aug 20 2013, 07:17 AM

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QUOTE(Khewzx @ Aug 20 2013, 12:57 AM)
i called to their times square service centre today and no one pick up my call, i was so pissed off....tomorrow im going to their service centre and try to request for one to one exchange....
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Good luck! And do share your experience with us..
NESCAFEais
post Aug 20 2013, 07:41 AM

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Yo guys! Planning on getting this wonderful phone! Is it worth it to buy from Celcom plans?
livinginsin
post Aug 20 2013, 09:25 AM

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QUOTE(NESCAFEais @ Aug 20 2013, 07:41 AM)
Yo guys! Planning on getting this wonderful phone! Is it worth it to buy from Celcom plans?
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not sure if worth to get from celcom but definitely worth to get this phone.. thumbup.gif
metalgearash1987
post Aug 20 2013, 09:51 AM

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From: Wangsa Maju Section 10



QUOTE(ace-user @ Aug 20 2013, 12:22 AM)
yup..oh so u're Alvin Yeoh? haha..my advice would be spamming their facebook and calling their call centre,and u try email them..the staff say they will reply within 24 hours..i posted around 10.30am today, hoping to get a response tomorrow morning..will update u regarding my issue..good luck to u smile.gif
*
No la bro. Im Ashraf la. I also pity Alvin Yeoh guy. Replied ur post but not his. Huhu.

Anyways, hope u can share with us what htc answers is once u get their call.

Thanks ya.
cleoleeps
post Aug 20 2013, 11:26 AM

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QUOTE(kingsora @ Aug 19 2013, 05:48 PM)
It seems the sunken power button is caused by the housing not the button itself.  hmm.gif
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Yeah seems like the buttons come with the "defective and yet within their spec" housing mold. I bought it like end of May and had no such issue but the newer part quality seems to deteriorate. My friend got HTC one back in early July and with sunk-in power button. blink.gif


QUOTE(metalgearash1987 @ Aug 19 2013, 11:27 PM)
Golly, 1st few paragraph look like good news, towards the end same old news. Sigh.  mad.gif  shakehead.gif

Sorry about your phone bro. I feel u man.  smile.gif

How long do they say have to leave it there ya bro?  hmm.gif
*
They never tell how long and I'm thinking to drive there(kelana jaya SIS) later during lunch. I will give them two options. Fix the god damn sunk in power button or i go Tribunal. My friend successfully did that as mentioned earlier.

Just make that power button higher by 1mm a bit la adui... is that so hard to fulfil customers rather than just piss us off with 'within specs' quote.
jeffreyp
post Aug 20 2013, 11:32 AM

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can we ask them order the replacement part first and when it comes, we send to service center?
cleoleeps
post Aug 20 2013, 11:41 AM

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QUOTE(jeffreyp @ Aug 20 2013, 11:32 AM)
can we ask them order the replacement part first and when it comes, we send to service center?
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They need to diagnose your phone first then only decide what part to order. It's not like u tell them what part to order or what issue you have and they will follow. They have protocols.
So it means first few days to be in service centre for sure.

But no harm to ask them if can take back phone while waiting for part to come. I think should be ok
SUSnatzakaria
post Aug 20 2013, 11:42 AM

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QUOTE(jeffreyp @ Aug 20 2013, 11:32 AM)
can we ask them order the replacement part first and when it comes, we send to service center?
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Only if your surname is HTC
TSkingsora
post Aug 20 2013, 11:53 AM

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QUOTE(NESCAFEais @ Aug 20 2013, 07:41 AM)
Yo guys! Planning on getting this wonderful phone! Is it worth it to buy from Celcom plans?
*
Don't think celcom have stocks. Do inform us once you asked them.

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