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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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laymank
post Nov 6 2015, 04:06 PM

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QUOTE(fruitie @ Nov 3 2015, 11:30 AM)
I received it yesterday but I was too busy to check the details.
Maybe need to call their CS but not now. sweat.gif
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Called.

Doesn't seem to be a valid phone number.
laymank
post Nov 25 2015, 10:34 AM

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QUOTE(JCogent @ Nov 25 2015, 10:22 AM)
I've called their CS and confirmed that PPL is removed from Platinum cards, told them it's not an "enhancement".
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oh crap!
laymank
post Nov 25 2015, 02:34 PM

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QUOTE(victorywp @ Nov 25 2015, 02:33 PM)
enhancement on the pin feature only.
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If they offer free upgrade to Signature, I don't mind keeping it cause life time free annual fee.
Otherwise, baibai to RHB Plat.
laymank
post Dec 4 2015, 10:50 AM

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QUOTE(enticing188 @ Dec 3 2015, 11:47 PM)
just clicked their website and found platinum islamic got PPL and they revised their annual fee to RM530 with GST .. lucky no cancel

and .. suddenly see my evo change to smart value mastercard - EVO ...?

lol what happened?
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after 15Dec, no more PPL kan?
laymank
post Dec 4 2015, 12:36 PM

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QUOTE(JCogent @ Dec 4 2015, 12:26 PM)
I really hope so, the last time i called the CS gave me a different answer  rclxub.gif
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Honestly, whatever is written is 'louder' than what's spoken.
laymank
post Dec 18 2015, 03:47 PM

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QUOTE(fruitie @ Dec 18 2015, 02:46 PM)
Yes, banks will send to you.
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and the new card will be PIN and Pay ready.
laymank
post Dec 22 2015, 04:00 PM

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QUOTE(kop2299 @ Dec 22 2015, 03:52 PM)
Confirm cancellation with Card Retention Call just now.
No more PPL and 15%-30% Dining CB. Bye2 RHB
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Same here, today also.
laymank
post Dec 22 2015, 10:57 PM

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QUOTE(fruitie @ Dec 22 2015, 06:15 PM)
Since I have cancelled RHB Plat, I'm thinking to apply PBB Islamic Plat for PPL. Though I have other cards for PPL but well just adding for fun. Let me read further on this. laugh.gif
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This card still got PPL free access?
laymank
post Dec 23 2015, 08:10 AM

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QUOTE(fruitie @ Dec 22 2015, 11:01 PM)
I think so, I haven't checked it out recently.
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I've just looked. Looks like they are offering discounts now rather than free access.
laymank
post Jan 26 2016, 01:30 PM

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QUOTE(victorywp @ Jan 26 2016, 10:30 AM)
RM0.00 RHB Cards: Get up to 15% Cash Back for Visa Infinite & Signature Credit Card and 10% Cash Back for Platinum Credit Card @ TABLEAPP. T&C at rhbgroup.com
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Never tried this app before.
How does it work? I mean, you make a booking through the app, and then pay during actual dining, how would it link the payment back to the booking in the app in order to be qualify for rebate?
laymank
post Jan 26 2016, 02:03 PM

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QUOTE(fin307 @ Jan 26 2016, 01:38 PM)
is it true that they need 6 months epf statement for new applicants?

sorry if wrong section.
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EPF statement is by year, not month.

Now that it's january, you should be able to print your 2015 EPF statement.
laymank
post Jan 26 2016, 03:14 PM

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QUOTE(fruitie @ Jan 26 2016, 02:34 PM)
EPF statement can be printed up to the latest month if you login using i-Akaun or use banks' EPF machine.
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Yea, I am aware of that.
Just that it sounded strange that bank would only request for 'months' of EPF statements. If it was Salary slips, that I understand.

laymank
post Jan 26 2016, 03:35 PM

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QUOTE(fin307 @ Jan 26 2016, 03:15 PM)
Thanks both of you.

seems like klcc rhb centre epf machine is down.
so I had to go to kwsp building to print statement.
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When you're there at EPF branch, do apply for i-account that allows you to print your own EPF statement online.
It will help a lot.

laymank
post Mar 12 2016, 11:09 AM

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QUOTE(Human Nature @ Mar 11 2016, 06:36 PM)
Anyone receive the new VS card yet?
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i got my new VS a while ago by upgrading from platinum, when they announced that no more PPL for Platinum.
laymank
post Mar 12 2016, 11:42 AM

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QUOTE(Human Nature @ Mar 12 2016, 11:38 AM)
oh okay, so yours come with the new pin and pay feature?
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The package came with a PIN (collected at branch), but I can't remember it saying anything about Pin and Pay for the card.
Since I was at the branch, I activated and changed the PIN at their ATM machine.
laymank
post Mar 14 2016, 07:51 AM

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QUOTE(ronnie @ Mar 13 2016, 11:56 PM)
I've received the 15% Cashback (January) from Starbucks spend posted on 11-March-2016
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Me, too!
laymank
post Mar 15 2016, 03:03 PM

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QUOTE(WhitE LighteR @ Mar 15 2016, 12:53 PM)
Any nice card for RHB? There is a booth open near my office. I never really do much research on this card before.
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There is nothing to shout about really.

But if you are into Plaza Premium Lounge access and yet without having to pay for annual fee, the Visa Signature card is ok if you are eligible .
laymank
post Mar 16 2016, 08:38 AM

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QUOTE(suicideroach @ Mar 15 2016, 06:45 PM)
Just got my new VS card to replace my TM..after i read the brochure, WTF need to spend at least RM2.5k to eligable the 5% cash back... else its just 1%, itupun need to spend RM500.

I'm going to BT this card to other banks soon. Really Horibble Bank
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Well, the VS gives you PPL access and free for life AF without condition.
Just keep it for PPL only lah!
laymank
post Mar 28 2016, 11:23 AM

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QUOTE(Twins10 @ Mar 26 2016, 01:42 PM)
Any incentive for new card application? Dad wants to apply infinity card. Last time sign up bonus big luggage bag.
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Have you taken the trouble to visit their website?
http://www.rhbgroup.com/products-and-servi...ag#.VvijjuJ941I
laymank
post May 14 2016, 12:47 AM

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QUOTE(Human Nature @ May 13 2016, 06:19 PM)
Today received pin n pay card for my vs and supp.

Damn fedup with RHB.

No problem activating and registering the 6 digits for my principal.

Unable to activate my supp card, had to contact CS 2 times to get it done manually.

Then unable to register the 6 digits for my supp, tried IVR failed. Called CS and found that they have mix up the house  number and hp number, so the registration through IVR failed. Requested to correct the hp number but was told will take some time. Then I just tell CS to terminate it with immediate effect.
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Actually, I won't blame them for not being able to change your mobile number easily. Otherwise, everyone's card would be under fraud attack every other day. The CS could easily change to a number accessible to him, do hanky panky and change it back to the original number.

The red-tapes are there for security to protect you. biggrin.gif

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