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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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laymank
post Sep 28 2019, 07:50 PM

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QUOTE(dexterwei88 @ Sep 28 2019, 10:04 AM)
Have you solved your login problem? I am also facing difficulty with OTP when trying to login to rhb online. I called CS they said have to do at branch. I go to branch to register but they say they have done everything they can do. But I am still not able to login. Anyone know how to register for that OTP?
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QUOTE(ClarenceT @ Sep 28 2019, 10:37 AM)
Open a Savings account with a RHB ATM card may solve your problem. 
I (re-)opened a new Savings account to have another ID for Internet Banking then I could check my credit card account!
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I have cold-storaged RHB for more than half a year that caused my online account to be invalidated (login ID etc). Called CS, was told to register a new one. And so I did, all through online with the same credit card I am holding. It was working without problem though.
laymank
post Jan 16 2020, 03:43 PM

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QUOTE(ziteng @ Jan 13 2020, 05:14 PM)
Hi, i'm new user to this bank

today i called to their customer service to ask about internet banking.

i had register my mobile number at atm but their system keep showing my number was not registered.

then the customer service girl said i registered online purchase otp but not online banking otp and ask me to go atm register my mobile number again.

i remember there is only one option at atm to register mobile number.

so is that true that there're 2 type of otp we need to register?
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QUOTE(Zegoon681111 @ Jan 13 2020, 10:06 PM)
As far as I know, there’s only one type.

I registered via atm, but unsuccessful.

Went to branch to register, then succeeded.
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Strange....
I don't recall ever visited RHB branch to register for internet banking. I just straight away register as new user at the internet banking.
laymank
post Feb 10 2020, 03:07 PM

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QUOTE(chidori @ Feb 10 2020, 03:03 PM)
hey there, anyone know if rhb now online is down?
I keep getting error wrong username/password trying to login to check my credit card statement
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RHB Now is working fine for me.
laymank
post Aug 11 2020, 10:35 AM

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QUOTE(ttl @ Aug 10 2020, 06:05 PM)
Hi,may i know how to register rhb online banking if i only have credit card with them? Must go to branch to apply for it?
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Click on Login, RHB Now, I want to register.

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