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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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laymank
post Jun 25 2016, 10:42 AM

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QUOTE(lonelywalker @ Jun 25 2016, 09:25 AM)
Anyone know what is the phone menu code to cancel RHB Credit Card?

I called their hotline but there is none option to select for cancellation,

Anyone of you can lend a helping hand? Im truly appreciate
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No IVR offers card cancellation. You need to Speak to Customer Service officer to cancel.
laymank
post Jul 18 2016, 08:13 AM

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QUOTE(tonytyk @ Jul 18 2016, 07:18 AM)
Islamic card member is considered different from conventional card member ?
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Correct. Benefits are different, too.
laymank
post Jul 18 2016, 11:26 AM

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QUOTE(tonytyk @ Jul 18 2016, 09:21 AM)
So RM100 for Islamic card and another RM100 for conventional card?
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Based on FAQ, the cashback contest should be based on card member, not card.

4. How do I enjoy the Cash Back?
Get up to 20% Cash back when you spend with your RHB Credit & Debit Cards.
Capped at RM50 cash back for min 3 times swipe or RM100 for minimum 8 times
swipe per Cardmember per month respectively.
laymank
post Aug 1 2016, 10:00 AM

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QUOTE(xcxa23 @ Jul 31 2016, 08:08 PM)
Hi all
I got myself and my dad rhb smart value credit card

And usually use two separate cheque for both card payment

Izit possible to make payment for both card using a single cheque?
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Never tried cheque payment since government imposes RM0.53 service charge on each cheque.

More efficient to just do a GIRO transfer which cost only RM0.11 (including GST).

And yes, you'll probably needs to do 2 GIRO transfer separately.

Certain banks (UOB, HLB and PBB, to name a few) are currently offering free Instant Transfer.
laymank
post Sep 7 2016, 10:04 AM

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QUOTE(MeToo @ Sep 7 2016, 12:25 AM)
Um... so they sent me a RBD World MC due to the mortgage I took with RHB.

So... is this card absolutely useless? I'm kinda lazy to maintain another card since I've alry got the PBB Sig, HLB Wise, HLB Fortune, CMB World, AMB Infinite...
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You join the cash rebate promo, too

http://www.rhbgroup.com/products-and-servi...cards/cash-back
laymank
post Sep 7 2016, 11:10 AM

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QUOTE(MeToo @ Sep 7 2016, 11:06 AM)
20% Cash Back... ridiculously awesome...

but pool limit of 200k per month....  hmm.gif
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and final month, too.
laymank
post Nov 27 2016, 01:01 PM

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QUOTE(alchmiya @ Nov 25 2016, 11:37 AM)
Received RM100 for the 20% cash back campaign for September  rclxms.gif
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me, too , RM100
laymank
post Jan 20 2017, 03:11 PM

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QUOTE(celaw @ Jan 20 2017, 02:55 PM)
I received call around 10 days ago. Until now still appear in my RHBNow. icon_question.gif
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mine requested to cancel since a year ago. They then told me it's cancelled. I said it's still in RHBNow, the CS said i just need to manually remove from the display from within RHBNow. I did that and it's gone.

But in my latest CTOS credit report, the cancelled card is still there.

I also lazy to follow up liao, since they didn't send me any PIN & Pay card, I assumed, it's deemed as cancelled somehow.
laymank
post Jul 7 2017, 11:36 AM

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QUOTE(audionutter @ Jul 7 2017, 11:28 AM)
Yesterday I received a call from RHB's official telebanking number 03-92068118. When you answer, a pre-recorded message tells you that there is a transaction for RM XXXX amount pending on your RHB credit card and to press 1 to confirm transaction, 4 for something else and 9 for customer service representative

If you wait until it finishes, the message repeats itself and if you still do nothing, the call terminates after the repeated message

What made me suspicious is, the English pre-recorded message pronounciation was very hesitant and not smooth. Also, I dont have RHB card anymore  tongue.gif
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QUOTE(audionutter @ Jul 7 2017, 11:29 AM)
So beware of this scam, I dont know how they can make their number show as RHB official number though
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http://whocallsme.com/Phone-Number.aspx/0392068118
laymank
post Feb 8 2018, 10:17 AM

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QUOTE(Eugenet @ Feb 7 2018, 05:49 PM)
I'm avoiding banking with RHB.

They recently implemented a rule that all transactions above 10k require the use of their mobile app RHB Secure Plus.

However, smart phones are not secure. No one ever runs an antivirus on it because it drains their battery. Moreover, everyone downloads free apps and games that may turn out to be trojan horses.

Smart phones are convenient and perfectly fine for RM100 or RM200 transactions. But for transactions above 10k?

Banks are supposed to be safe but RHB has got this all wrong. I have contacted their support and all they did was parrot back their new policy requiring the use of smart phones for transactions above 10k.

The next major hack will be on smart phones because they are vulnerable. And with RHB implementing this rule, smart phones becomes more valuable to hack. Just hack an RHB customer and you can move tens of thousands of ringgit in s a single transaction. All because of RHB's stupidity. Only RHB is implementing this rule. I know there aren't such idiocy at Maybank, Public Bank, CIMB and Hong Leong Bank.

I'm leaving RHB because RHB is NOT secure.
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There is no similar function in Desktop web portal?
laymank
post Sep 3 2018, 10:28 AM

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30/08/2018 30/08/2018 CB USAGE WK 3 - 4 30.00
30/08/2018 30/08/2018 CB USAGE WK 3 - 4 30.00

cashback for topping up Boost App.

This post has been edited by laymank: Sep 3 2018, 10:29 AM
laymank
post Sep 3 2018, 01:46 PM

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QUOTE(skty @ Sep 3 2018, 11:36 AM)
Got my answer after back read few pages.

Seems like BigPay is not eligible for the RM30 cashback promo campaign.

And BOOST is eligible.

Now I just need to find out when is my card is approved and whether it is eligible to participate in this campaign.

I seldom read RHB card thread. Now only find out got this campaign. Hopefully not too late. (Missed 1 week quota I see)

If anyone here know, perhaps can advise so I can save time on calling RHB CS :

My card is RHB Premier Visa Infinite card. Eligible to participate with this card if it is approved during July 2018?

Thank you.
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QUOTE(ClarenceT @ Sep 3 2018, 11:48 AM)
https://www.rhbgroup.com/crd_acquisition/fi...TNC%20final.pdf

Be careful on the dates, 1 week not always  = 7 days.
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It was this one. I can't find the link any more, but downloaded a copy when the campaign started.


Attached File(s)
Attached File  RHB_CC_Spend_Campaign.pdf ( 344.89k ) Number of downloads: 32
laymank
post Sep 3 2018, 03:05 PM

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QUOTE(ClarenceT @ Sep 3 2018, 01:54 PM)
2 campaigns. Separate rebate quota and time frame.

For existing card holders, up to RM270 rebate
https://www.rhbgroup.com/crd_usage/index.html

For new cardholders, up to RM300 rebate
https://www.rhbgroup.com/crd_acquisition/index.html
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These seem to be different from the one I enrolled into. But glad that there are more campaigns to enjoy.
laymank
post Sep 4 2018, 09:55 AM

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QUOTE(ronnie @ Sep 4 2018, 09:54 AM)
Does the RHB Online Banking portal will de-activated after long time no logon ?
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Yes. Just create a new login will do.
laymank
post Sep 12 2018, 03:28 PM

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QUOTE(MGM @ Sep 8 2018, 09:24 PM)
May I know if Boost's payment gateway is local? What time do u normally top-up Boost.
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right after midnight
laymank
post Sep 19 2018, 11:08 AM

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18/09/2018 18/09/2018 CB USAGE WK 5 - 6 30.00
18/09/2018 18/09/2018 CB USAGE WK 5 - 6 30.00
laymank
post Sep 19 2018, 03:12 PM

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QUOTE(skty @ Sep 19 2018, 03:02 PM)
For RHB Signature Visa card, need to spend RM3250/month at BigPay to get RM30/month cashback for online transaction and then need to spend another RM300/week at BOOST to participate in the weekly RM30 cashback promotion campaign?
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I only participate in the latter.
laymank
post Sep 20 2018, 07:58 AM

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QUOTE(klsooo @ Sep 19 2018, 09:13 PM)
How u get 2x rm30 cb for this promotion week5?
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it's for week 5 and week 6.
RHB pays out 2 weeks once.
laymank
post Sep 29 2018, 10:57 PM

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QUOTE(yorae9 @ Sep 29 2018, 09:41 PM)
I got week3-4 cashback, but didn't got week5-6.
Anyone got week 7-8 cashback ?
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should be paid out next week

laymank
post Oct 3 2018, 09:56 AM

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QUOTE(Rudd @ Oct 2 2018, 10:51 PM)
Anyone experience with cancelling rhb cc?
How long will it take, do you guys do via call and do rhb send confirmation sms/mail?
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Just one phone call away.

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