I'm avoiding banking with RHB.
They recently implemented a rule that all transactions above 10k require the use of their mobile app RHB Secure Plus.
However, smart phones are not secure. No one ever runs an antivirus on it because it drains their battery. Moreover, everyone downloads free apps and games that may turn out to be trojan horses.
Smart phones are convenient and perfectly fine for RM100 or RM200 transactions. But for transactions above 10k?
Banks are supposed to be safe but RHB has got this all wrong. I have contacted their support and all they did was parrot back their new policy requiring the use of smart phones for transactions above 10k.
The next major hack will be on smart phones because they are vulnerable. And with RHB implementing this rule, smart phones becomes more valuable to hack. Just hack an RHB customer and you can move tens of thousands of ringgit in s a single transaction. All because of RHB's stupidity. Only RHB is implementing this rule. I know there aren't such idiocy at Maybank, Public Bank, CIMB and Hong Leong Bank.
I'm leaving RHB because RHB is NOT secure.