Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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 Feb 26 2021, 01:14 PM
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#81
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All Stars
65,324 posts Joined: Jan 2003 
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QUOTE(sg999 @ Feb 26 2021, 12:23 PM) Actually is OTP rhbnow is not using the card's txn OTP mobile number. you can perform online txn and get OTP.TAC has been activated i did perform online transaction and received TAC too.  there is another profile for rhbnow that need mobile number to be registered by the branch. |
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Mar 4 2021, 09:09 AM
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#82
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All Stars
65,324 posts Joined: Jan 2003
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received in RHB-Shell card
// 03/03/2021 Activation Cash Back 25.00 // surprisingly fast, gotten it 2 weeks after activation = 1st transaction ≥RM50  This post has been edited by cybpsych: Mar 4 2021, 10:21 AM |
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Mar 4 2021, 12:31 PM
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#83
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(DabLRT @ Mar 4 2021, 11:37 AM) i didnt get the RM50 activation despite spending 2k already. Sounds weird RM50? |
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Mar 5 2021, 04:21 PM
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#84
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(fruitie @ Mar 5 2021, 03:11 PM) Is there any way to get their CS? I already sent email to them yesterday but how long do they take to reply? Calls never succeeded once, kept saying goodbye to me after listening to their long-winded IVR. managed to call and talk to human around 1pm (surprisingly got through)  |
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Mar 5 2021, 04:30 PM
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#85
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(fruitie @ Mar 5 2021, 04:29 PM) Wah, lucky you. From yesterday, I have called 25 times... and didn't get through.  it's faster for them to call you back than keep trying to get through |
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Mar 5 2021, 04:35 PM
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#86
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(fruitie @ Mar 5 2021, 04:32 PM) Is there such option? Mine keeps saying goodbye and call ended. I will pay attention to the selection next time. cannot chooseafter some time nobody available to serve my call, the IVR will offer to leave my mobile number for CS to call me back. |
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Mar 8 2021, 12:05 PM
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#87
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(fruitie @ Mar 8 2021, 12:02 PM) Received this SMS means card already arrived at branch? if you know which branch, better call direct or visit them. Calling their CS equivalent to hopeless. RM0 RHB: Please bring along your IC to collect your RHB Card at your preferred RHB branch. Call 0392068118/ 082276118 for info they may be delayed/forgot to call us to collect the card  |
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Mar 9 2021, 04:04 PM
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#88
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(mamamia @ Mar 9 2021, 03:14 PM) I fill up all details.. but she still call coz I tick to send to residential address n she said I must choose a branch to collect QUOTE(fruitie @ Mar 9 2021, 03:58 PM) Oh you filled up, I didn't. fill up address also will be forced to collect at Branch --- for NTB only And I didn't know can collect from branch.Anyway, RHB CS returned my call after I dropped them an email last Friday... At least now I know where my cards will be sent to and in fact already sent out on 4th March, so still waiting for branch to call me and my statement date is 22nd for both cards.  mamamia liked this post
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Mar 15 2021, 05:31 PM
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#89
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(rojakwhacker @ Mar 15 2021, 05:29 PM) Daily: yep, FCFS and 2 times per month, total 6 times overallTier 1: 5% cashback: 80 winners, cap RM15. Tier 2: 15% cashback: 20 winners, cap RM80. First come first serve, i think is worth it to stay up late to spend.  |
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Mar 16 2021, 09:20 AM
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#90
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(cucikaki @ Mar 16 2021, 09:04 AM) My shopeepay topup, for large amount, always require otp, i.e last time the rm400 campaign, both weeks asking for otp. usually this is called Secure OTPdepending on the configuration, OTP can be triggered based on few parameters: 1) after x consecutive transactions, request for OTP 2) if more than y amount (maybe per txn, cumulative per day, per week, per month), request for OTP and so on and on |
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Mar 16 2021, 03:06 PM
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#91
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(chuapk1977 @ Mar 16 2021, 02:42 PM) strange. after you have submitted the form. you should be able to use it already. you can login you to rhb now and click im the first time user then proceed from there. the problem is STAFF processing on the form you shd be able to received your otp already. go try nowe submit to them doesnt mean they process it immediately. they take their own sweet time. |
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Mar 16 2021, 03:22 PM
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#92
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(fruitie @ Mar 16 2021, 03:20 PM) I will still receive statement via email right? IINM, my cards already pre-registered for estatement (email) upon checking in rhbnow. when you visit them, get the staff to check the estatement status, because it can only sent to 1 channel: email OR rhbnow |
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Mar 17 2021, 06:08 PM
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#93
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All Stars
65,324 posts Joined: Jan 2003
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Mar 18 2021, 03:16 PM
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#94
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(cybpsych @ Mar 17 2021, 06:08 PM) QUOTE(MGM @ Mar 18 2021, 03:14 PM) Is this zero cost n NTB only? Call to apply? read the T&C |
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Mar 20 2021, 08:53 AM
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#95
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(cybpsych @ Feb 22 2021, 10:25 AM) those who plan to use RHB-Shell card to reload TNG card at Shell station (location: Jalan Kuchai Lama - Tanjung Kota Enterprise) confirmed not eligible for Petrol eventhough got "SHELL" description. MCC must match with 5541/5542/5983 (per T&C)Merchant description: SELECT-SHELL TANJUNG KUALA LUMPUR MY They are using MCC 5499: Misc. Food Stores – Convenience Stores and Specialty Markets very likely not eligible for RHB-Shell's Shell petrol cashback, but good for other cards (e.g. PB Quantum Visa -- confirmed by CS eligible for wave cashback, but to be verified in March statement later) QUOTE(cybpsych @ Jan 25 2021, 05:22 PM) just gotten callback from SCB that one of Shell station that i visited carries a description of "SELECT-SHELL xxxxx" (probably depending on locations) which may not carry MCC 5541 (petrol service station). It's categorized as food store or something; which is why it keeps missing my monthly petrol cashback for JOP's Petrol. SCB still grant manual cashback regardless. just be mindful if swiping at Shell stations (not petrol kiosk). QUOTE(cybpsych @ Jan 21 2021, 04:56 PM) should be yes however, i noticed some Shell outlet having description "SELECT-SHELL xxxxxx" wonder still considered or not. the card's T&C only stated "SHELL" as the merchant description syaaron liked this post
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Mar 21 2021, 07:12 AM
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#96
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(fruitie @ Mar 21 2021, 12:52 AM) I just remembered today is 21st and my statement date is 22nd. I still have around 850 to spend to get 5% which I have forgotten. bigpay with description "BIGPAY MY-ECOM" because this merchant ID/descriptor is assigned by RHB Bank (acquirer). I read back the posts here, it has to be statement date -1. So, which e-wallet that has same transaction and posting date?since you cant "choose" which merchant ID to be "assigned" for bigpay, it'd be a hit-or-miss. for me, i've only tried 1x with bigpay, no sample size to advise boost/shopeepay all T+1/T+2 posting.  This post has been edited by cybpsych: Mar 21 2021, 07:27 AM |
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Mar 21 2021, 07:27 AM
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#97
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(MGM @ Mar 21 2021, 07:16 AM) Can know from the otp-sms or otp-page? not exactly accurate, perhaps you can try at your own risk the merchant ID shown on the OTP could be different from actual name shown after txn is authorized/charged to the card |
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Mar 21 2021, 06:48 PM
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#98
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(fruitie @ Mar 21 2021, 01:07 PM) Thanks. Seems risky for me. Since I have spent RM 1650, so it’s 2% right? I will get RM 33? i guess so as 2% for bonus cashback (groceries/online/ewallet/utilities)  qqbill liked this post
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Mar 23 2021, 07:53 AM
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#99
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(fruitie @ Mar 23 2021, 12:50 AM) I’m not sure if anyone has applied before and gotten their first separate cash back (if any). yep, can get bonus + petrol cashbacks, for each Islamic and Conventional card. |
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Mar 23 2021, 09:13 AM
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#100
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All Stars
65,324 posts Joined: Jan 2003
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QUOTE(cucikaki @ Mar 23 2021, 09:09 AM) How do u apply for the 2nd card, online or approach the same agent? online lorthe staff sent me 2 separate application forms, Conventional and Islamic. filled both up, email back to staff. gotten both cards together (separate envelopes) |
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