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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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beLIEve
post Feb 21 2019, 03:36 AM

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QUOTE(MGM @ Feb 20 2019, 10:58 PM)
The last CB I received was on 5Dec for week 17. Zero CB for phase3 week18 onwards.
CS just called n said according to their marketing dept CBs for week18 to week22 have been awarded based on fcfs. Most of my boost top-up were done few minutes after midnight on the 1st day OF THE weekly campaign. 1000 winners b4 me at 00:01, unbelievable. Another problem is no proof to show the transaction time cos no OTP by sms.
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Here's the problem - Boost's method is direct charge to the credit card and not online. So it'll depend on when RHB receives it, right?

I Boost mine up to 15 mins after midnite, but I'm part of the new cardholder's campaign.

I don't trust the CS, but if follow T&C, I think you need the invitation code no? And you guys just try to sign up without the code.

QUOTE(tonytyk @ Feb 21 2019, 12:12 AM)
For RHB VS the cash back is based on monthly cycle or statement cycle ?
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statement.
beLIEve
post Mar 15 2019, 04:09 PM

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QUOTE(ClarenceT @ Mar 12 2019, 08:32 AM)
KxNxSxi.

11/03/2019 11/03/2019 C/B A 8998 WK 10 30.00 CR
11/03/2019 11/03/2019 C/B A 8998 WK 13 30.00 CR
11/03/2019 11/03/2019 REV C/B A 8998 WK 10 30.00 DR 
11/03/2019 11/03/2019 REV C/B A 8998 WK 10 30.00 DR
27/02/2019 27/02/2019 C/B A 8998 WK 10 30.00 CR
27/02/2019 27/02/2019 C/B A 8998 WK 10 30.00 CR
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anything wrong? seems like you still got 2x30? And seems like they reversed because the week number is wrong?

me habuk pun tarak again. time for me to put this card aside. already 9x30 and only won the first 3x.

QUOTE(christcwl9 @ Mar 12 2019, 09:45 PM)
Guys, to participate in this, do i have to SMS to a certain number to register myself ?? Or just swipe the card only without doing any SMS registration
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if you're new to bank, T&C says swipe minimum $50 in 1 transaction and wait for first cash back to confirm registration. I waited like 2-3 weeks and start participating already without waiting for cash back. End up 8 weeks only got the first cash back. If you wait now, campaign over loh.

if you are existing cardholder, then i not sure. supposed to have some code to SMS and register OR just register online at https://www.rhbgroup.com/campaigns/rhb-cred...-spend-campaign

This post has been edited by beLIEve: Mar 15 2019, 04:16 PM
beLIEve
post Mar 15 2019, 06:33 PM

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QUOTE(ClarenceT @ Mar 15 2019, 06:24 PM)
First I thought I won W10 & W11, but it turned out to be W10 and W13.

So I lost W11 - Boost, but I won W13 - Shopee.

So RHB might have disqualified (or limit the winners) Boost transactions!
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Ahh yeah. I think so too sifu. My boost was around 12.15-12.30. haven't won anything since I last posted the transaction.
beLIEve
post Apr 7 2019, 10:14 PM

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QUOTE(skty @ Apr 5 2019, 01:03 PM)
The week numbering doesn't make sense.

I think RHB make a mistake on the week numbering.

I think they reset the week count based on "spend campaign" but use the quota for "acquisition campaign".
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I think so too. I won for boost when I topup on both Monday and Thursday in Dec. After that I just do Monday/Tuesday (first day of weekly campaign), never got anything. New cardholder.

QUOTE(YH1234 @ Apr 6 2019, 09:54 AM)
i am wondering how bank pick winners? i used to work in a consumer product co, the marketing mgr realise the winner of first come basis on whatever campaign is mostly the same batch of participant who know the rule well, hence he filter out all the familiar name to ensure the rest can win as well. not sure this is fair or not fair.
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If they set as first come first serve, they need to honor it. RHB already limit 9x winning for each customer, so no same person can win indefinitely.

This post has been edited by beLIEve: Apr 7 2019, 10:16 PM
beLIEve
post Jun 17 2019, 02:16 PM

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my colleague say very easy to win the weekly contest. But his spending is not reload BP and ewallets.
beLIEve
post Jul 1 2019, 04:12 AM

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QUOTE(Seth Ho @ Jun 30 2019, 08:20 PM)
Where to check the weekly contest? which rhb card you using?
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https://www.rhbgroup.com/crd_usage/index.html (read the T&C)

Visa Signature.
beLIEve
post Aug 7 2019, 04:54 AM

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QUOTE(limeuu @ Jul 31 2019, 10:22 AM)
I think the bank may be shooting themselves in the foot....one of the biggest revenue generator is cardholders not paying full so charged ah long interests....to be encouraged, not discouraged.....lol
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banks cannot be telling people not to pay in full although that is what they should be hoping for.
beLIEve
post Aug 16 2019, 11:51 AM

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QUOTE(jefftan4888 @ Aug 16 2019, 11:33 AM)
Now I start monitoring the status via online banking every day. I know if the application status displayed as 'Approve-in-Priciple', it requires more documents. Then I have to call them immediatelly. Otherwise it will be dalayed indefinite. They won't call me and tell what they need from me. If the status is 'In-progress', I'm safe to wait. If not, even I wait until next year, they also don't bother.

So today my status back to 'In-progress'. It has been 18 working days since 22/7.  notworthy.gif
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as far as i know, approve in principle means you've already submitted all docs required, waiting for banks to process your application.
beLIEve
post Aug 16 2019, 12:32 PM

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QUOTE(jefftan4888 @ Aug 16 2019, 12:09 PM)
I've confirmed with RHB. 'Approve-in-Priciple' means still pending certain documents. You can also check here https://www.rhbgroup.com/general-info/faq/o...pplication.html.

'In-progress' means waiting for bank.
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ok that's interesting to know. so far other banks gave an instant approval in principle (which is as good as nothing to me) on the phone/website after i submit all docs required.
beLIEve
post Sep 7 2019, 12:13 PM

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QUOTE(Joey_Chin12 @ Sep 6 2019, 04:34 PM)
So good. I apply thru RP 26-Sept. Until now still no update from RHB bank. Really so slow.  cry.gif
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Call their hotline to check if it's being processed or not. Don't need to talk to CS. Can check directly through the computer handling your call
beLIEve
post Sep 24 2019, 01:10 AM

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QUOTE(The Chauvinist @ Sep 23 2019, 11:10 PM)
Gentlemen. Can anyone confirm that e-wallet topups (i.e. boost, grabpay) and bigpay topups fall under Online category for RHB cards? Thanks
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yes for Boost and Bigpay. Don't know about Grab since I don't use it.
beLIEve
post Oct 19 2019, 05:10 AM

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QUOTE(cucikaki @ Oct 18 2019, 06:55 PM)
Oh wow. I though like normal transaction. Thanks for the info.
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QUOTE(stevenkkh @ Oct 18 2019, 07:16 PM)
Oic, I thought it will work like retail, you get the cash from atm and then when statement out, if you settle within the due date, will not have any charges.

Seems it is wrong understanding from me.
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I called and asked when I received a similar SMS a few months ago. Only the cash advance fee is waived, interest is charged as explained earlier.
beLIEve
post Nov 23 2019, 09:54 PM

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Anyone got $25 rebate for the Service Tax? Already searched for some keywords but nothing found.
beLIEve
post Nov 23 2019, 11:43 PM

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QUOTE(skty @ Nov 23 2019, 11:39 PM)
Yup. Call CS to request
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alright, thanks bro!
beLIEve
post Apr 12 2021, 04:54 AM

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QUOTE(cybpsych @ Mar 24 2021, 02:27 PM)
yeah  bangwall.gif

pdf estatement via email is encrypted (annoying haha)

so, i was testing the rhbnow estatement instead  laugh.gif
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fruitie

for some reason, cannot have both. it's either email or rhb site. once you switch to rhb site, you have to wait for the next statement. encountered this since 2 years ago when i first got the card.
beLIEve
post Apr 12 2021, 12:48 PM

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QUOTE(fruitie @ Apr 12 2021, 09:53 AM)
I see, I will stick to email only then. That's more convenient for me.

My Shell Visa-i card was approved on 28th March but until today the branch hasn't called me for collection. Surprisingly, my call to CS at this hour was picked up instantly and CS will help to check with branch to know the status.. Already 10 working days without me realising. laugh.gif
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it's been a couple of years, so i barely recall how long it took from application to receiving the card. very sure it was over a month. but if i don't have a memory leak, a lot of time spent waiting for approval, so i'm impressed some of you got approved like a week or so.

RHB is good for real spending (non ewallets). every now and then, you get some unexpected cashback through some unknown campaigns.

This post has been edited by beLIEve: Apr 12 2021, 12:49 PM
beLIEve
post May 30 2021, 04:27 AM

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QUOTE(contestchris @ May 30 2021, 01:39 AM)
Guys, can help me understand the Lazada and Shopee RHB vouchers for every Sunday and Friday respectively. Can you “collect” then use later?
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the only thing i know is, unless you're using those New-To-Bank vouchers, they finish very fast (at least, my experience with standard chartered)
beLIEve
post May 30 2021, 12:04 PM

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QUOTE(lowyat101 @ May 20 2021, 12:15 PM)
yes + tnb online
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TNB online as in Web browser or App?
beLIEve
post Jun 5 2021, 12:35 AM

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QUOTE(prescott2006 @ Jun 5 2021, 12:12 AM)
The High Ticket Size Weekend promotion for TaoBao, is the RM80 cash back will instantly reflected when we check out? Or need to wait for the statement to see I get it or not? Just now I paid on 12.01am, I didn’t see the amount minus RM80.
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cash back means you will get it later. Discount means instant, i.e. minus $80
beLIEve
post Jun 5 2021, 12:50 AM

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QUOTE(prescott2006 @ Jun 5 2021, 12:45 AM)
In this case, it should reflect instantly?
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yes, that's what it says. and first 25 transactions + taobao app only

This post has been edited by beLIEve: Jun 5 2021, 12:51 AM

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