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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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beLIEve
post Jan 11 2019, 10:12 AM

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QUOTE(YH1234 @ Jan 11 2019, 09:40 AM)
hi rhb called n tell new card holder can have a bal transfer to saving acct with 4.88% per annum for first 10k n 0% for next 10k. average 2.4% per annum  i guess. did anyone here took up the offer?
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Nope. I was offered a straight 0%. Average 2.44% cannot make money la.
beLIEve
post Jan 11 2019, 12:20 PM

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QUOTE(YH1234 @ Jan 11 2019, 11:24 AM)
means rhb is pretty competitive n flexible. if i don ask here, i almost hook. thanks.
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Not really. I just assume that RHB and all banks are huge organizations, so their policy should apply to everyone.

However, they can't stop anyone from bending their policy. For example, what happened to me was, I was first offered all the 3.x% 4.x% interest cash out by personnel A for upto 80% or 90% (i don't remember the exact %) of my limit. Then personnel B offered 0% for a smaller amount which was not offered by Personnel A. Naturally, Personnel B got my business and personnel A was left fuming.

I'll give you a quick example. Let's say.

10k @ 0%
20k @ 10k 0% + 10k 3%
30k @ 10k 0% + 10k 3% + 10k 5%

Put the cash they loan you back into FD.

10k @ 4% (just round down for simplicity) you get 400 per annum. But you'll be paying back installments every month. So agak2 the 400 is halved (also for simplicity) to $200 only.

for 20k, you gain an extra 0.5%. That's like what? $50 per annum for an additional 10k debt?

30k no need explain la, you lose back the interest at 5%.

So it's only good for people who really need the money or could generate better returns, not those who parks their money because no appetite for high risk investments.


beLIEve
post Jan 12 2019, 04:22 AM

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QUOTE(YH1234 @ Jan 11 2019, 11:43 PM)
could it be A n B r in collusion? A try his/her luck, if the customer is fresh to bt, for eg me, its quite high probability one will proceed. if not successful, B immediately call up and offer something more attractive? unless the sequence terbalik, then my conjecture could be wrong.
the interest offer/charge is quite a gap from 0% to 2.44%,  if customer that took the latter offer found out, would they dun feel cheated? n rhb allow this? interesting.
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nah, I don't think so. B just send an SMS. A kept calling and wanted me to agree on the spot and reject anyone else who calls.

You can feel cheated. But they just give you the offer, never force you to take. Just like my case - A said I didn't ask for the 0% one (how am I to know if I wasn't offered that?). Besides, if you're in serious debt, 2.44% is a good offer.

And if I hadn't see everyone here making good money from credit cards, I won't even accept that offer.

This post has been edited by beLIEve: Jan 12 2019, 04:23 AM
beLIEve
post Jan 12 2019, 01:18 PM

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QUOTE(cclim2011 @ Jan 12 2019, 10:00 AM)
Something like spend 50 get 30 one? I also habuk also don't have
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yes exactly. Get $30 only deemed registered to participate in the weekly contest.
beLIEve
post Jan 12 2019, 01:52 PM

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QUOTE(cclim2011 @ Jan 12 2019, 01:38 PM)
Yeah. But keep asking me to join that rm300 thingy..
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Same. SMS la, email la. That's why our expert here say RHB campaign is confusing. I just didnt expect this confusing. But email and SMS say T&C applies, and T&C says $30 cash back is your entry form.
beLIEve
post Jan 12 2019, 02:36 PM

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yup. wait for others to report Nov/Dec cash back, then will know already.
beLIEve
post Jan 19 2019, 08:49 PM

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QUOTE(sms2u @ Jan 19 2019, 07:43 PM)
so, nobody got any cash back until now for second round?
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Habuk pun tarak
beLIEve
post Jan 25 2019, 02:58 AM

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QUOTE(propusers @ Jan 24 2019, 11:24 PM)
not yet try reload to BP... not sure BP is considered as quasi cash or not at RHB...

mayb i should install boost? is boost consider as quasi cash at RHB?
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Expert say can use Boost for weekly contest. BP not entitled for the weekly contest. BP only entitled for the Online monthly cash back.
beLIEve
post Jan 25 2019, 09:56 AM

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QUOTE(ClarenceT @ Jan 25 2019, 07:39 AM)
We are yet to receive special CB for Round 3.
BP's MCC was revised in early Dec 2018.
So not certain if Boost can still be used for contest, if BP can now be used for contest (similar to SC's spin & win)...
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thanks bro. Makes sense also.

But what I'm sure is, my first 50+ spend upon getting my card was a direct swipe buying groceries offline. Never even got the first $30 cash back. It's more than 2 months now.
beLIEve
post Jan 25 2019, 10:37 AM

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QUOTE(YH1234 @ Jan 25 2019, 10:20 AM)
i thot the cb30 for first rm50 spend is a sure thing, no?

tis rhb is a bit funny, until today i yet to receive my card but i already did a bt which is due on 4 feb,, i called n their cs keep asking me to be patient.  it seem rhb marketing n operation speed is just a reverse. how do i make repayment if i dun even know my card detail. alamak.
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cb30 - that's what I understand too. But their CS told me first come first serve. Then after some explanation from me, they say wait 6 weeks. It's 10 weeks now and I didn't bother, since no one here received any cash back for the weekly campaign anyway.

If you have RHB Online already, maybe you can see it there? or simply ask their CS to give you. I also took the 0% cash advance before getting my card mah. They called the next day after card approved.

QUOTE(tonytyk @ Jan 25 2019, 10:22 AM)
So BP top up using RHB Vs entitled for both monthly cash back and RM30 promo?
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Monthly cash back for Online yes, RM30 no one knows yet.
beLIEve
post Jan 26 2019, 01:35 PM

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QUOTE(cleoamin @ Jan 26 2019, 11:22 AM)
Received week 26
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thanks bro. didn't get anything the last time I checked yesterday. I just logged in to check and mine is in as well. But mine is for weeks 4, 5, 8, 9 - new to bank. I think one of it is for the spend 50 get 30 upon activation.

To everyone else - my spend is on Boost only for this weekly campaign.

This post has been edited by beLIEve: Jan 26 2019, 01:36 PM
beLIEve
post Jan 26 2019, 11:50 PM

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mgm clarencet cleoamin
As confusing as it is to me, I tried tracing back my transactions.

I don't know your statements, but mine's showing Week 4, 5, 8, 9 as mentioned earlier. So it looks like the campaign for newbies from Nov onwards has Nov 5 as Week 1. So week 4 should be Nov 26 and I've a boost on that. It also means that they did/have not gave me 30 bucks for the first $50 spend upon activation.
beLIEve
post Jan 30 2019, 11:27 AM

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Just received SMS from RHB.

Withdraw cash now using your RHB Credit Card/-i from any RHB ATM with NO CASH ADVANCE FEE. Valid from 30/1/19-20/2/19. T&C @ www.rhbgroup.com/s/ca

p/s : My interpretation is, need to pay back within next statement. But still got 1-2 days to BT from PBB to settle it.

Edit : 18% per annum will be levied on each cash advance calculated from the date of cash advance until it is fully settled (interest calculated on a daily basis). Confirmed by their Customer Service.

This post has been edited by beLIEve: Jan 30 2019, 01:15 PM
beLIEve
post Jan 30 2019, 12:00 PM

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QUOTE(ClarenceT @ Jan 30 2019, 11:50 AM)
+ CC interest calculated from the date of withdrawal (not mentioned of waiver in T&C)!
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wahhhhh thanks bro. I didn't know got interest. I just thought treated as normal expense and settle by upcoming statement.

I did see the 5% cash advance fee OR RM15 which is weird to me. Of course, the concern is, what if 5% fee is higher than $15. And bigger concern is CC interest.
beLIEve
post Jan 30 2019, 12:13 PM

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QUOTE(tan_aniki @ Jan 30 2019, 12:07 PM)
https://www.rhbgroup.com/~/media/files/mala...mpaign-tnc.ashx

time to get some extra money with this waiver
there is no other extra charges on cash advances in their CC TnC and PDS, subjected you paid the full amount within 20 days after statement issued, only mentioned in the TnC for this campaign is you need to pay the 5% first then after 21 days then only they credit back the 5% into your account.

taking out RM30k and put into one month Maybank e-FD get RM75 then repay back, subjected your statement date is not more than 10 days from now.
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thanks bro. you guys are really good with this. Like this if take 30k means have to pay $1500 first to earn that $75.
beLIEve
post Jan 30 2019, 12:41 PM

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QUOTE(ClarenceT @ Jan 30 2019, 12:24 PM)
Maybe I am wrong as I had never requested "Cash Advance". But read the PDS again carefully...

On Cash Advance - Fee + Interest...

18% per annum will be levied on each cash advance calculated from the date of cash advance until it is fully settled

5% of the transaction amount or a minimum of RM15.00, whichever is higher, will be charged on all cash withdrawals.

https://www.rhbgroup.com/~/media/files/mala...sure-sheet.ashx
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Thanks again bro.

So I called them up and they confirmed that the interest is payable. If withdraw today and payback today, no interest. If pay tomorrow, got interest. Only the 5%/$15 fee is waived.

I guess the workaround is find some 0% BT source and dump in money. Then withdraw. BUT that doesn't sound like cash advance to me. Guess I'll just skip this. I'll update my first post to include the 1.5% month / 18% p.a. interest

cc aniki_tan

This post has been edited by beLIEve: Jan 30 2019, 12:42 PM
beLIEve
post Feb 1 2019, 10:30 AM

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QUOTE(Fak3-1234 @ Feb 1 2019, 09:40 AM)
anyknow know why RHB CC
example

Available Limit: 2824.19
Available Credit: 2814.96

why got difference RM9.23 one
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actually mine also looks something like that. $9.xx.

This post has been edited by beLIEve: Feb 1 2019, 10:36 AM
beLIEve
post Feb 16 2019, 11:46 AM

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QUOTE(YH1234 @ Feb 16 2019, 11:39 AM)
the rhb cashback requirement is a bit redundant, I dun understand how it work.

basically each category travel / petrol / dining grant cb 1% 2% and 6%  for spending between 1.0k-2.5k, 2.5k-3.5k and 3.5k above, but cap at rm30.

however if I spend 2.5k @2%, cashback already exceed the rm30 then what is the 6% for? the customer service also told me each category is accessed separately and not on combine basis, is this true? how many would pump 2k to 3k petrol or dining each in a month?
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Same question can be asked - how many spend 2.5k online every month?

I think 850 per category loh. Then you get a total spend of 2550 and 90 bucks cash back.
beLIEve
post Feb 18 2019, 12:21 PM

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QUOTE(YH1234 @ Feb 16 2019, 12:16 PM)
methink is combine then only make sense, i believe the cs is a blur blur one, however i did ask her to confirm with her supervisor first before answer me, equally blur?

btw i spend my first transaction rm660 on tis rhb card but the cb rm30 not reflected yet after so long, i think i also do like what believe did, ignore it for the moment. just use my other 5x 8x reward point card.
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Forgotten to reply you.

The last time I questioned them, CS said they need ask the Marketing Dept if I don't get mine within 6 weeks. End up I only got mine in 8-10 weeks, without subsequent follow ups.

I think you can continue to use yours before the campaign is over. I started the weekly spending without waiting for the first cash back and it worked - I got the $30 for the $300 I spent 1 week after the initial one.

Other 5x 8x point card is RHB or other banks?
beLIEve
post Feb 18 2019, 04:20 PM

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QUOTE(YH1234 @ Feb 18 2019, 02:36 PM)
hsbc visa sig. most of my card is travel, rhb is the only one facilitates cashback, i receive my statement and shown a cb of 1.32 (660x0.2), the rm30 not reflected yet n no idea when, hope as u put it within the next few weeks. after reading fruitie suggestion, i think i will apply for the mbb fcb for cb purpose.
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I second that. Top cards for me is public bank quantum master and visa signature, maybank2me2cards amex and barcelona. others are have to spend much more unless there are ongoing campaigns for extra cash back.

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