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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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cybpsych
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 Dec 21 2021, 08:00 PM
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QUOTE(cybpsych @ Dec 20 2021, 07:39 AM) now my statement 19/12, card cashbacks also not reflected in rhbonline. statement balance = full balance without cashback deducted (ie not credited) called CS, they fill report to internal team to check p/s: i also sent a secured msg within rhbnow portal response in rhbnow (secured msg) // We acknowledge receipt of your request on the discrepancy of RHB Credit Card cash back credited by the bank.
We have kept your request on top-priority and our team is investigating on it at this moment. Cash back adjustment (if any subject to the respective product TNC) will be reflected in your next credit card statement cycle (adjustment must be completed before the statement date). We appreciate your patience.
We are investigating the discrepancy and after getting more information we will provide an update on it. // |
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cybpsych
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Dec 24 2021, 07:36 AM
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QUOTE(beLIEve @ Dec 24 2021, 05:16 AM) My missing monthly cashback for Shell Islamic is in. Did not open any case with RHB since you already did. Do check yours. yep, got them too. plus extra cb  |
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cybpsych
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Dec 24 2021, 10:30 AM
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QUOTE(contestchris @ Dec 24 2021, 09:18 AM) OTHERS category, which i didnt have any transaction(s) for it  |
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cybpsych
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Dec 30 2021, 08:17 AM
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QUOTE(beLIEve @ Dec 30 2021, 04:45 AM) Shell Spend Cback is in loh thanks! gotten for Aug-Sep, though i didnt target for it. just nomal shell spend on statement date.  |
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cybpsych
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Dec 31 2021, 10:25 AM
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QUOTE(ChiaW3n @ Dec 31 2021, 10:08 AM) Don’t know why I clicked at the link it showed error 404 |
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cybpsych
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Dec 31 2021, 04:41 PM
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QUOTE(!@#$%^ @ Dec 31 2021, 04:35 PM) any new promo for new year? wait for sms or monitor this page https://www.rhbgroup.com/latest-promotions/index.html |
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cybpsych
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Jan 5 2022, 09:42 AM
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QUOTE(lowyat101 @ Jan 5 2022, 09:39 AM) Morning, i just started to use Kiplepay a couple of weeks ago. Noticed that during the reload process, after keying in the PIN, the process took quite long (around 10 seconds) for it to complete. Other ewallets are much faster. Just wondering if this is common or due to my phone/network? Also from your experience in the previous ewallet reload campaigns, if this delay will affect the chances of winning? i.e. maybe it will be captured by the bank immediately but the delay is due to the app itself? Thanks if you want fast for rhb promo, kiplepay is not recommended. try other ewalllets that can quickly topup without otp and fast response. |
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cybpsych
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Jan 8 2022, 10:52 PM
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QUOTE(MGM @ Jan 8 2022, 10:17 PM) I tot this HTS campaign already ended. post 6220? |
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cybpsych
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Jan 17 2022, 01:52 PM
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QUOTE(lowyat101 @ Jan 17 2022, 01:13 PM) btw planning to get a Shell card on top of my VS. from this link, seems that there's a promo for new signup, and I don't see any requirements for new-to-bank. did i missed it or it's open even for the existing cardholders? https://www.rhbgroup.com/crd_acquisition/fi...on_Campaign.pdfperhaps this? ... this Campaign is open to all new principal ... |
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cybpsych
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Jan 22 2022, 04:05 PM
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QUOTE(marky @ Jan 22 2022, 03:21 PM) Feel like getting rhb credit card, which one good now? Dont c promo for new application like other banks tho.. Read through the card features here https://bit.ly/RHBCardsJan |
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cybpsych
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Feb 1 2022, 02:00 PM
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QUOTE(sjz @ Feb 1 2022, 01:50 PM) Some good news on 1st day of CNY.  SST charged on 27/1, sent them a secure mail request for rebate. got a reply today 10am, granting the RM25 SST rebate, without any condition. those that charged SST perhaps can try send them a secure mail request for rebate my year 2 sst need 3x spend condition. Any amount. also comm via rhbnow secure email. |
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cybpsych
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Feb 15 2022, 09:26 PM
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ANNOUNCEMENT: Updated RHB Credit Card/-i Services Visa Card / Mastercard Cardmember/Cardholder Agreement with effective 3 March 2022Dear Valued Cardmembers/ Cardholders, Please be informed the RHB Credit Card/-i Services Visa Card / Mastercard Cardmember/Cardholder Agreement will be updated to align with clauses in RHB Credit Card/-i Product Disclosure Sheet, BNM Credit Card/-i Guidelines and Anti Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2021 (ACT 613) (‘AMLA’) terms. A copy of the updated Agreement will be made available at www.rhbgroup.com from 3 March 2022 onwards. Summary of changes as below: https://www.rhbgroup.com/files/others/highl...ts/20220208.pdf
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cybpsych
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Feb 24 2022, 12:00 PM
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QUOTE(jkngo2003 @ Feb 24 2022, 11:53 AM) dear all, i just get my rhb credit card. what is the recent card promo. can share? thanks |
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cybpsych
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Feb 24 2022, 05:51 PM
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QUOTE(kaiskarnz @ Feb 24 2022, 04:51 PM) Hi all, is it possible to waive annual fee without swiping 24x for rhb shell? why cant you spend 24x per year? that's at least 2x txn per month, on average. |
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cybpsych
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Feb 27 2022, 08:39 PM
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QUOTE(lowyat101 @ Feb 27 2022, 08:30 PM) email statement for this month seems a bit late. has anyone received it? statement date is on 22nd mine 19/2 statement, email statements received 22/2 (islamic) and 23/2 (conventional) |
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cybpsych
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Feb 27 2022, 09:02 PM
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QUOTE(lowyat101 @ Feb 27 2022, 08:48 PM) ok noted with thanks. will see if they send it tomorrow. btw about the conventional card vs islamic card, do you get to have separate winning chances for those campaigns? e.g. ewallet and HTS don't know about the campaigns. I seldom play. too little quota. |
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cybpsych
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Mar 5 2022, 09:34 PM
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QUOTE(janson_kaniaz @ Mar 5 2022, 09:30 PM) Is this on their website? rhbnow |
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cybpsych
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Mar 15 2022, 10:15 AM
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QUOTE(fruitie @ Mar 15 2022, 09:57 AM) Thanks guys! It has been a week but I still don't see anything yet. I will monitor my app. mine took >1 statement cycle to reflect. slow, but better than nothing requested: 27 Jan, with condition 3x swipes any amount "recommendation" reply: 1 Feb. rebate fulfillment 2 statement cycles. confirmation of rebate: 2 Feb credited: 21 Feb QUOTE(sjz @ Mar 15 2022, 09:59 AM) 01/02/2022 10:16:55
Thank you for your message to RHB Bank
Further to your concern, we have raise recommendation for RM25 cashback to be given to your credit card account. Kindly take note the fulfillment period is within 2 statement cycle. Kindly be advised to make the payment first and the cashback will given to your card after 2 statement cycle.
Should you require further assistance about other RHB banking products & services, you may send another message and we would be glad to assist you.
04/02/2022 CST CASH BACK 25.00
for me its 3 days.  lucky you!  |
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cybpsych
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Mar 30 2022, 09:56 AM
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updates..
This post has been edited by cybpsych: Mar 30 2022, 05:03 PM
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cybpsych
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Mar 31 2022, 07:41 AM
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