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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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cybpsych
post Apr 13 2022, 10:07 AM

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QUOTE(asiatrader98 @ Apr 13 2022, 10:00 AM)
hi i wonder can we call to waive the Card Service Tax (CST) for the first year? I just got the card recently
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got acquisition Cashback to cover the cst.

https://www.rhbgroup.com/crd_acquisition/index.html
cybpsych
post Apr 20 2022, 09:45 PM

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QUOTE(lowyat101 @ Apr 20 2022, 09:06 PM)
just noticed that some shell stations can do bill payment as per this link:

https://www.shell.com.my/motorists/inside-o...l-stations.html

anyone knows if they accept cc for say paying tnb bills?

thanks
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mostly cash

you gotta ask each of your nearby stations which payment method is acceptable.
cybpsych
post Apr 23 2022, 02:07 PM

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QUOTE(Leroi2x @ Apr 23 2022, 01:21 PM)
hi , did your been auto reverse ?
mine come in today , but i got spend more than 24 time
try to contact them nobody answer and been auto hangup
now write in securemail and wait
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call during workdays

my calls mostly can reach human to talk

they can waive the af eaisly too

QUOTE(rojakwhacker @ Apr 23 2022, 01:49 PM)
I am also having same case as yours with annual membership fee charged, also more than 24 swipe. Just wrote through secure mail after reading your post.  :confused:  hmm.gif
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yes can do securemail

no issue to waive it

I got mine waived via call last week
cybpsych
post Apr 26 2022, 05:15 PM

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QUOTE(helloguyssss123 @ Apr 26 2022, 05:13 PM)
Anyone got their cc statement by email?

My statement date was 22/4, normally will get statement by email around 24/25 of the month.

I am trying to get it from RHB online, but their website is different and i can't find statement download.

Appreciate anyone can let me know where to download statement.
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only either method, email or download, not both

since you already opted for email, download will not be available.

your statement via email should be getting tomorrow
cybpsych
post May 24 2022, 09:57 AM

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QUOTE(jack249 @ May 24 2022, 09:50 AM)
Hey guys
I'm interested on applying RHB Shell Credit Card.
Normally i apply credit card at either shopping mall booth or ringgitplus.
However, I can't find any RHB CC booth and ringgitplus called me saying that they are not helping to apply RHB credit card anymore.
Would like to know how you guys apply an RHB credit card?
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rhb online, submit registration of interest, their staff would contact you
cybpsych
post Jun 1 2022, 09:13 AM

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QUOTE(asiatrader98 @ Jun 1 2022, 08:32 AM)
hi guys mind to share

user posted image

to get RM50, spend RM2.5k on groceries/online/e-wallet/utilities
does this RM2.5k including spend at Shell?

or the amount exclude spend at shell seperately and only if exceed RM2.5k get 12%, RM1.5k 8%, RM800 5%
thanks
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if you noticed, 2.5k is for total monthly spending, it did not specify WHICH category.

in short, shell + others = 2.5k


look at rhb page here https://www.rhbgroup.com/personal/cards/cre...view/index.html

the table layout is more logical
cybpsych
post Jun 9 2022, 02:29 PM

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QUOTE(sl3ge @ Jun 9 2022, 02:25 PM)
Wish to know also this 0%
Anyone know?
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www.rhbgroup.com/p/CX

try lor, just call them if you're eligible
cybpsych
post Jun 14 2022, 10:01 PM

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QUOTE(adam1190 @ Jun 14 2022, 08:05 PM)
May I know how does rhb deliver new credit card?

My card has been approved for more than 1week but I still not yet receive the card.
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QUOTE(adam1190 @ Jun 14 2022, 09:07 PM)
to my house, just wondering they are using pos laju or?
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iirc, if you are NTB, you will need to collect from branch regardless of your preferred collection choice.
cybpsych
post Jun 26 2022, 08:56 PM

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QUOTE(hwachong @ Jun 26 2022, 08:43 PM)
anyone got charged the annual fee for RHB shell? I thought it will be waived with 24 swipe a year
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secure mail them, they will do adjustment.
cybpsych
post Jul 1 2022, 09:26 AM

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QUOTE(keewah @ Jul 1 2022, 08:19 AM)
Hi all,

I am new here and am too bz to look through the thread

currently, Quantum PB already stopped the bigpay method of getting cashback

I wonder for RHB Shell card, can get cashback through bigpay?
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read the details and T&Cs here https://www.rhbgroup.com/shellcard/index.html
cybpsych
post Jul 14 2022, 09:25 AM

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QUOTE(wyh @ Jul 14 2022, 08:29 AM)
recently RHB cards does not have New CC Sign up (NTB) offers ?
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doesnt seem to have new acquisition campaign from this month
cybpsych
post Jul 15 2022, 02:03 PM

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QUOTE(ChiaW3n @ Jul 15 2022, 12:42 PM)

Recently I am having problem with my RHB shell card, last time I can wave at the pump itself no problem, nowadays I can’t pay direct at the pump but have to pay at the counter. Even go to different petrol station different pump also ask me to pay at the counter. Not sure what has gone wrong, anyone experienced the same like me as well? I called to the customer service they are nothing wrong with my card, should I request for a new card?
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contactless limit?

tried swiping with PIN first (any amount, any purchase), then wave again at the petrol station later?
cybpsych
post Jul 28 2022, 07:43 AM

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QUOTE(samfine11 @ Jul 28 2022, 07:39 AM)
campaign finish?
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card's monthly cashback
cybpsych
post Aug 11 2022, 06:29 PM

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QUOTE(ChiaW3n @ Aug 11 2022, 05:55 PM)
I got 200k points from one of the campaign, still don’t know what to redeem tbh money is better
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quickest, redeem vouchers lor

even got tng pin there
cybpsych
post Aug 16 2022, 12:05 PM

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QUOTE(ClarenceT @ Aug 11 2022, 08:35 PM)
https://www.rhbgroup.com/2022_eCommerce/index.html

Not sure if it is an hidden on-going campaign or invalid one. At your own risk.
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QUOTE(ZoeOong @ Aug 16 2022, 12:02 PM)
anyone received this sms

RM0 RHB Cards/-i: Enjoy up to RM9,920 cashback with every RM200 spent online or when you top up your e-wallets by 7Sept22. T&C apply at rhbgroup.com/s/OE6
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same as above
cybpsych
post Aug 17 2022, 10:32 AM

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imo, 12pm makes practical sense.

1) avoid midnight campers who targets promo tongue.gif
2) avoid maintenance window by banks/ewallets
3) 12pm generally "open" to everyone, probably except those working shifts that sleeps at daytime tongue.gif
cybpsych
post Aug 17 2022, 05:10 PM

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QUOTE(vkashin @ Aug 17 2022, 04:53 PM)
*not sure if it's been asked here already (tried search function but no relevant results) - in case there are solutions i would appreciate a link to said post. TQ*

i have been having worsening problem of card lamination peeling off for the RHB Shell Visa card since the first 2 months of using the card. are there any effective way to fix this? TQ
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obviously no way for us to fix it as the physical card(body) is mass-produced.

each plastic card consists of 4-6 sandwiched layers (high-pressure compressed into single piece)... including the outer layer (usually laminate to give certain 'effect')


either live with it or try contact RHB for possible replacement (FOC) due to "chip cannot read" reason. if you complaint about wear-and-tear, they may not willing to replace FOC.
cybpsych
post Aug 18 2022, 04:52 PM

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user posted image
cybpsych
post Aug 18 2022, 04:59 PM

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fuhhh 10mil points. .... worth about RM19.4k (TNG PIN RM100 @ 51,500 points)

user posted image

This post has been edited by cybpsych: Aug 18 2022, 04:59 PM
cybpsych
post Aug 19 2022, 02:21 PM

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QUOTE(ClarenceT @ Aug 11 2022, 08:35 PM)
https://www.rhbgroup.com/2022_eCommerce/index.html

Not sure if it is an hidden on-going campaign or invalid one. At your own risk.
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QUOTE(ZoeOong @ Aug 16 2022, 12:02 PM)
anyone received this sms

RM0 RHB Cards/-i: Enjoy up to RM9,920 cashback with every RM200 spent online or when you top up your e-wallets by 7Sept22. T&C apply at rhbgroup.com/s/OE6
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QUOTE(jerantut2011 @ Aug 19 2022, 02:08 PM)
Hi wondering if anyone has heard of this RHB Campaign offering up to RM 80 per day per credit & debit card? (Total RM 80 x 2 = RM 160 per day)

https://www.rhbgroup.com/2022_eCommerce/fil...mm_Jul-Sept.PDF

RM0 RHB Cards/-i: Enjoy up to RM9,920 cashback with every RM200 spent online or when you top up your e-wallets by 7Sept22. T&C apply at rhbgroup.com/s/OE1

I called RHB who confirmed that it is a genuine campaign. However, based on previous campaigns, the daily quota is likely to finish in one or two minutes each time when the daily allowance is renewed at 12pm Malaysian time.
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This post has been edited by cybpsych: Aug 19 2022, 02:22 PM

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