Hi all sifu, I got a question here. MY y500 single variant sometime got noise from the left side of the keyboard. I believe it from the fan. is the because of the dust or something wrong with the hardware ?

That usually happen when play game or running heavy app right? because the gpubuse it full power to runbthe app

a question.
how to know if the 2-years warranty is activated?
if not, how to?
mind giving me an example of serial no. to submit?

By driver, are u referring to the graphics driver? If yes, then here's the answer.. Up to now, there are still no stable graphic card driver for geforce gt750m as currently there's only 1 driver that had been released for this graphic card: 320.49 beta version, but this driver is really unstable.... if use, will cause BSOD, stuttering, low fps, low gpu usage, and ultimately might spoil the graphic card...

However, using the default driver that has been installed when u first purchase ur lappy is actually ok.. the driver (311.27) is stable and good for gaming... I've tested it with ACIII, Skyrim, Remember Me, Tomb Raider, Neverwinter Online, Champions Online, Sleeping Dogs, Batman Arkham City, Sniper Elite V2, The Amazing Spider Man, Kingdoms of Amalur: Reckoning, NFS: Undercover, NFS: The Run...

Be noted however that some of the game I've listed can't be played at max settings and there are bound to be some performance issues, e.g.: Amazing Spider Man has bad coding, therefore causes stuttering and lag when swinging around the city, Batman Arkham City has some lag (known issue for pirated version like mine >.<) and also NFS: The Run and Remember Me can't fully utilise the SLI function of lenovo y400/410/500/510 default driver as SLI profile for these games are only available on the new drivers (version 320.xx)... Tomb Raider also problematic as this game and Nvidia had an issue ever since it's release (the game was better coded for AMD graphic card, but not for Nvidia cards... )

Personally I never played Ace Combat, so u might want to check ur driver version 1st.. if u had updated right after purchasing ur lappy, then simply re-roll back to the default driver that ur lappy had when u bought it... If still crashing, try googling for some miracle

btw, welcome to the club!

By "sometimes" u mean the sound come during gaming? Because mine (y500 SLI) never face such problems... The loud fan sound only occur when I turn on Dust Removal app... Try using that same app (Dust Removal) to blow dust from ur lappy and after that, see whether the loud sound will appear again.... if no more sound occur, means ur laptop caught too much dust, which means u should change the place u usually play ur laptop (the ones u use before might have less ventilation and very dusty, thus ur laptop took in those dust)..

All in all, if after u run the Dust Removal app but ur laptop still make the same sound, means something is wrong and i'm not sure what... u can always send to official lenovo reseller shop to service ur laptop for free

How to know:
1. Go this link: http://support.lenovo.com/en_US/product-se...us/default.page?
2. Fill in the necessary information
3. Click submit
4. See the status

Usually when you purchase ur laptop, the laptop's warranty is still 1 year... To upgrade to 2 years, u can go to this link:

http://support.lenovo.com/en_MY/detail.page?DocID=HF003342

and read the instruction provided at the page..

P/s: never ask for serial number from other people. Serial number is a private info and leaking these info is harmful (people can claim ur laptop.. yeah, sounds irrational, but that's what a guy in another forum say... )

I thought s/n only used to check warranty. sorry
****, the shop haven't activate my 2 years warranty yet.
over a week already. sigh.
dunno if they forgotten me or just dunno how to register lenovo warranty ( they sell ASUS product, mainly).
oh ****, imma register it myself.

This post has been edited by ErgoProxi: Jul 1 2013, 09:03 AM

pls refrain from using bad words..

btw, good luck on upgrading ur warranty~ and welcome to the Lenovo Y club!

mind fix my quote ?
thanks for the warm welcome.
btw, what is ETA of warranty replies?

This post has been edited by ErgoProxi: Jul 1 2013, 11:22 AM

warranty replies? meaning how long before ur warranty extension is updated? well, after u apply for warranty extension, wait for a week.... check back at the website thru the link i provided, and u should see that ur warranty is now 2 years instead of 1

got the reply within the same day.
However need to resend snapshot due to missing serial number on invoice.
I did send the serial number, in email.
oh well, I guest they need picture prove.
Wondering the hand written s/n on the printed invoice will be accepted.

well, lenovo's customer service is actually much2 better than other brands, except dell... dell's customer service very2 good one!

well, i'm not sure about the "hand-written" thing since my lappy's warranty was extended by my reseller himself...

got replied , damn fast. They updated 1 year warranty. So, now I have 1 year warranty from purchase date.
2 years extand warranty is in progress.

congrats..don't worry, your machine will got 2 years warranty soon..let them do their job slowly..no need to rush

K.
BTW, do u know which bluetooth driver to install? me confused which 1 is for win8 pro 64 bits?
mine is currently unusable.

This post has been edited by ErgoProxi: Jul 1 2013, 07:11 PM

install from the lenovo website...u use dos version? actually bluetooth is the most problematic driver..very hard..

I know. I bought DOS version coz I want replace the slow HDD with my own SSD.
mind telling which driver or better gimme linky.

This post has been edited by ErgoProxi: Jul 1 2013, 07:36 PM

http://support.lenovo.com/en_MY/downloads/default.page? , select your notebook

MAy i know why is y510p not in malaysia yet ?

My friend in US already enjoying it =(

There's only one thing I can tell u: PATIENCE.

FYI, Lenovo y500 with GT750M graphic card came after more than a month after it was released in the US...

Well, u can always get imported set, but bear in mind that u will face warranty problems..

Be patient.. it's worth the wait