QUOTE(wearnude3232 @ Feb 14 2015, 10:43 AM)
I believe what viral say got his reasons, does him nth good if he keep complain the developer. For sure they have serious problem. One amerin is close to d impian, if this project success I believe it benefits viralflu too. I don't see the reason he purposely complain. I look at it as precious past customer feedback.
If I would have see thus thread earlier I won't step in. But since I am already in I just can hope they improve in this project although looks very unlikely there will be much improvement if the way they are doing business and management is based on 30 yrs ago principle.
With this kind of customer service nowadays, I doubt they can survive long term. Secondly, not being honest in business, if you have no confirm tenants, just say so. Giving all sorts of assumption on anchor tenants of the malls just to sell off the units shows the ethic they have in doing biz.
Even if the building complete, I am worried on the maintainence now, worst nightmare, poor maintained mall n residential apartment. Not sure if they have problems maintaining d impian since most of the vacant units owned by them very likely maintenance fee is not paid.
Thanks for that.
Just to share the state of maintenance at D Impian besides the fact that they refused to hand over the RA, and also publish the bank accounts(for obvious reasons!) and RA constitution , and the AGM etc, when we first came in, there were two night guards(with hourly patrols) and two day guards, with all CCTVs working perfectly fine. After one year, only one night guard and two day guards left, and two miserable CCTVs left in working condition.
Add that they conveniently used the empty plot of land as a storage site for their construction materials(of which we had already submitted a successful appeal to MPKJ to issue a directive to them to clear the site), i guess these issues give a glimpse of their sad style of management and attitude. They still think they owned the plot!! Repeated calls for dialogues with them on this issue and the RA issue fell on deaf ears and now this silence is deafening and had woke up the residents. I think the next step forward is to seek legal advice and utilized all regulatory channels to shake them up.
Another ridiculous issue is that whoever dare to make noise to them, the all powerful developer will refused to sell you additional access cards should you want it. They even resorted to instructing the guards not to let some residents in but too bad they probably failed to pick out the by laws of a gated community that the guards have no legal rights to stop residents from going in.

Ridiculous? Yes...childish? Very!....
A new resident who recently moved in got the shock of his life when the developer billed him using the RA his maintenance bill to include the water bill for the past three months of the developer Unit next to him, alleging that he stole water from them during his unit renovation period. This was done without any solid proof! The said resident's attempts to contact them to have a meet up to discuss this was flatly rejected and further attempts just went silent. When the resident asked to buy a new access card, the response from the developer was"you go settle the bill next door than we consider selling it to you"!! Seriously, WTF is this?? Developer acting like we rented the house from them or was it their CSR exercise giving us the poor peasants a place to stay? Neither, it was bought with hard earned money at the prevailing market rate. So go figure whether this is a developer you want to deal with?
* Just an update, at this material time of writing, the developer had ignored MPKJ's directive twice to clear the site that is a fire, safety and hygiene(Dengue) concern. We had wrote to the environment ministry and will be following up closely to ensure this irresponsible developer carried out their responsibility.
Quite a few more incidents but caveat emptor for all who are looking at One Amerin. It is something that cost a few hundred thousands or more and not small change as someone and also the developer make it out to sound that buyers are complaining too much and should just shut up. On the contrary, they should be the one to shut their trap and get cracking to sort out these issues both at One Amerin and D Impian.
This post has been edited by viralflu: Feb 15 2015, 12:46 PM