"When Malay or Indian say the same thing"? What, where, when. I don't remember it on this forum. Care to post a link?

There are people (look in the mirror) who are mistaken (making such a simple mistake, like a 4 year old kid), but claim to be so "expert", and refuse to be corrected (unlike a 4 year old kid).

The people here trying to point out the mistake is not being defensive. They're trying to help you not make a fool of yourself next time. They are not language experts, and are not claiming to be. But the mistake being made here is the silly kind made by very young kids (or people who does not really know the language, but is overconfident and thinks too much of their understanding).

Now, just consider what happens if you're really mistaken, and that phrase really isn't a racial slur. As soon as you walk out of earshot, the entire staff in that shop will be laughing at you. 'So "action", thinks he understand Cantonese'. When Andy is at home having dinner, he will tell his family about this unreasonable customer, forcing him to appologize so many times, on his day off, for some imagined wrong. They will all join in cursing you.

Or you confront another shopkeeper, and he really let you have it (because, well, you deserve it) ....

Think of the embarassment when you repeat the same mistake when you visit a shop with a friend/colleague. After you leave the shop, they point it out to you, only for you to say "actually about 20 different people on this web forum tried to explain to me, but I didn't believe them".

Don't get me wrong. There are lots of racist Chinese people in KL and the rest of Malaysia. And they do call members of other races all sorts of epithets. But THIS isn't it. You're barking up the wrong tree. Come back here when you have a real example. Generally, this would be hard to get, because most people speaking the various Chinese dialects knows that people of other races who do not speak the language, nevertheless may have memorized the cuss words. So they wait until you're out of earshot before calling you that.

BTW: I think if your command of the language is good, when someone actually refer to you using a racist word thinkin you don't understand, the way is not to phone up someone else. You shout directly at the offender "hey, what did you just call me?" But you do it in Cantonese (or whatever language he was using). Boy, would he be shocked and surprised!

lain kali beli dengan bangla,

"adik manis, cari apa? laptop ada, monitor ada"

To those concerned,

I am a reseller and have purchased lots of items from your outlet (Lot 2.68 ,2nd Floor) and I always deal with your employee named Andy. Last night, I dropped by to the same outlet again and I was told very rudely by another Viewnet employee named Yong Wei that Andy was on leave. I then told him that I needed to purchase quite a number of items (2 Bay NAS, 2 hd's, M.Office 2010, Win 7 Home, external cd drive, Kaspersky AV ) but I'm not sure whether the price he gives me will be the same as the price Andy gives me since I'm a reseller. Yong Wei then replies with a raised voice saying "If you dont trust me you can go buy elsewhere and I got no time for you !". I immediately replied asking him is this how you treat your customer ? He then replied saying that he is busy producing some bills for another client. I then told him that If you're busy with another client, please ask me to hold on/wait for a moment and I would have waited patiently rather then talking to me rudely and with a raised voiced. I also told him that his customer service is extremely poor and that he doesnt know how to talk and treat customers at all.

I then proceeded to call Andy on his mobile and explained to him the situation. He then told me not to deal with the "fat guy" as he is extremely rude but to deal with the "thin guy" Ah Kit. I then spoke to Ah Kit and told him all the items that I needed which he started gathering. Before billing me the items, I told him to please cross check with Andy on the prices for myself (especially on the DS 212j NAS as I bought the same item last month).
Everything went well with Ah Kit until he called Andy and speaking in cantonese, he was referring to me asundefined and he also used the word "maa hai" and he put down the phone. I then asked him, what was the word you used on the phone to refer to me ? He then said that he spoke to Andy about the price. I told him that I understand cantonese and is that how you talk about your customer ? He denied using both the words. I told him that both you people dont know how to behave, one is extremely rude and the other uses foul language on the customer.

I then called Andy and told him that I heard Kit saying those two words, to which andy apologized. He said he was really sorry for the behavior of the two employees

I'm surprised that Viewnet employs such people and whether they are given proper customer service training ? If your employees are rude, how do customers communicate with them ? Being a reseller, I liaise with many distributors and this is the first time Ive seen such people who are not only rude but also RACISTS !

I'm very sure that I wont be dealing with Viewnet again !

memang kurang ajar like that haiz lowyat standard has drop a lot 

To those concerned,

I am a reseller and have purchased lots of items from your outlet (Lot 2.68 ,2nd Floor) and I always deal with your employee named Andy. Last night, I dropped by to the same outlet again and I was told very rudely by another Viewnet employee named Yong Wei that Andy was on leave. I then told him that I needed to purchase quite a number of items (2 Bay NAS, 2 hd's, M.Office 2010, Win 7 Home, external cd drive, Kaspersky AV ) but I'm not sure whether the price he gives me will be the same as the price Andy gives me since I'm a reseller. Yong Wei then replies with a raised voice saying "If you dont trust me you can go buy elsewhere and I got no time for you !". I immediately replied asking him is this how you treat your customer ? He then replied saying that he is busy producing some bills for another client. I then told him that If you're busy with another client, please ask me to hold on/wait for a moment and I would have waited patiently rather then talking to me rudely and with a raised voiced. I also told him that his customer service is extremely poor and that he doesnt know how to talk and treat customers at all.

I then proceeded to call Andy on his mobile and explained to him the situation. He then told me not to deal with the "fat guy" as he is extremely rude but to deal with the "thin guy" Ah Kit. I then spoke to Ah Kit and told him all the items that I needed which he started gathering. Before billing me the items, I told him to please cross check with Andy on the prices for myself (especially on the DS 212j NAS as I bought the same item last month).
Everything went well with Ah Kit until he called Andy and speaking in cantonese, he was referring to me as "haak yan" and he also used the word "maa hai" and he put down the phone. I then asked him, what was the word you used on the phone to refer to me ? He then said that he spoke to Andy about the price. I told him that I understand cantonese and is that how you talk about your customer ? He denied using both the words. I told him that both you people dont know how to behave, one is extremely rude and the other uses foul language on the customer.

I then called Andy and told him that I heard Kit saying those two words, to which andy apologized. He said he was really sorry for the behavior of the two employees

I'm surprised that Viewnet employs such people and whether they are given proper customer service training ? If your employees are rude, how do customers communicate with them ? Being a reseller, I liaise with many distributors and this is the first time Ive seen such people who are not only rude but also RACISTS !

I'm very sure that I wont be dealing with Viewnet again !

i agree!!!

nowadays the lowyat seller is like from pasar malam from drop out school...one..

especially those from chinese school
that why in lowyat viewnet ...i always look for malay seller..

i'm sure you can find some malay seller in viewnet..  got one near projector dept

the pakcik is damn nice .. it just  that those chinese youngster is so f***up mentality

i don;t mean to be racist.. because i'm chinese myself..i cannot deny the fact is those chinese seller can be so impatient...nowaday..feel so ashame of my own race

To those concerned,

I am a reseller and have purchased lots of items from your outlet (Lot 2.68 ,2nd Floor) and I always deal with your employee named Andy. Last night, I dropped by to the same outlet again and I was told very rudely by another Viewnet employee named Yong Wei that Andy was on leave. I then told him that I needed to purchase quite a number of items (2 Bay NAS, 2 hd's, M.Office 2010, Win 7 Home, external cd drive, Kaspersky AV ) but I'm not sure whether the price he gives me will be the same as the price Andy gives me since I'm a reseller. Yong Wei then replies with a raised voice saying "If you dont trust me you can go buy elsewhere and I got no time for you !". I immediately replied asking him is this how you treat your customer ? He then replied saying that he is busy producing some bills for another client. I then told him that If you're busy with another client, please ask me to hold on/wait for a moment and I would have waited patiently rather then talking to me rudely and with a raised voiced. I also told him that his customer service is extremely poor and that he doesnt know how to talk and treat customers at all.

I then proceeded to call Andy on his mobile and explained to him the situation. He then told me not to deal with the "fat guy" as he is extremely rude but to deal with the "thin guy" Ah Kit. I then spoke to Ah Kit and told him all the items that I needed which he started gathering. Before billing me the items, I told him to please cross check with Andy on the prices for myself (especially on the DS 212j NAS as I bought the same item last month).
Everything went well with Ah Kit until he called Andy and speaking in cantonese, he was referring to me as "haak yan" and he also used the word "maa hai" and he put down the phone. I then asked him, what was the word you used on the phone to refer to me ? He then said that he spoke to Andy about the price. I told him that I understand cantonese and is that how you talk about your customer ? He denied using both the words. I told him that both you people dont know how to behave, one is extremely rude and the other uses foul language on the customer.

I then called Andy and told him that I heard Kit saying those two words, to which andy apologized. He said he was really sorry for the behavior of the two employees

I'm surprised that Viewnet employs such people and whether they are given proper customer service training ? If your employees are rude, how do customers communicate with them ? Being a reseller, I liaise with many distributors and this is the first time Ive seen such people who are not only rude but also RACISTS !

I'm very sure that I wont be dealing with Viewnet again !