I don't understand why this sort of things happen to some ppl . I usually receive good customer services when I shop at Low Yat Plaza . Even at Viewnet and Sri .

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Your turn will surely come one day.

I went to Sri. Wanted to buy an Epson R2000 printer. Not in stock, which is not surprising. A printer like that, most places don't have in stock. Hard to sell, it'll just become obsolete on the shelf if nobody buys it.

So I asked the salesman if they can order it for me, and what the price would be. He doesn't know the price because the boss isn't in. But says they can order. Took my name, phone number, printer model. Promised they will called me the next day. The second day after that, still no call, so I phoned them instead. That guy I spoke to isn't working that day. His colleague told me the same thing the first guy did. Leave name and phone number, they will check with boss and call me back the next day. They were polite. Just never called back.

They're probably not set up to do back-to-back orders. They move a lot of volume. Whatever is there, sell it off quickly. Ordering stuff, probably too much trouble and time consuming for them. They should have just said they don't do "ordering".

That guy selling console call Ah Wai, those days when I bought some games from him, so he oso give me very gd customer service but now I seldom go Plaza Low Yat so didn't buy much thing from him, then he change face already when I visit this shop. When I asked him some question regarding the console or games, he don't want to answer me properly and only busy to chit chat with his colleague in Viewnet. What type of customer srvs? Is it I didn't buy, then that Ah Wai can "Cin Cai" treat me? I'm customer, I have the right to talk and comment anything for his product, even my info wrong, he also can't scold me or blame me. If he think I'm wrong, just tell me properly la, why want to scold me? Totally kurang ajar.

If they don't know or don't understand customer value, please sent them for training course "managing ppl" b4 come to do business.

This post has been edited by carlosandy: Jul 15 2013, 11:49 PM

"haak yan" means 'black people'. those who says it could mean 'guest' are totally wrong. Us, cantonese would never use "haak yan" to denote 'guest'. "Haak chai" sounds more appropriate in this context. And these days ah bengs would just use "customer".

"mahai" means your mum's private. totally inappropriate to use in front of customer. But being in lowyat what do you expect, sea full of bengs.

for sure he was referring you as black dude. Us chinese are racists lot, malay babi, flying spaghetti monster tausi, kwai lo. Every race comes with a term, except ourselves the chings chongs.

Well even if he did say customer, he could have just explained to the guy right? I also sell things small time and if people bising just have to be patient la. They are my ATM. If ATM machine kreeek kreeek tooot tooot but in the end money come out is all that matters

+1

wait till something goes wrong for him one day, then he will be the first one to open a thread here complaining.

The thing is, this kind of thing not only happen in viewnet, it happen in shops like machine apple too.. I went to lot 10 machine last week and I ask one of the sales guy whether the Mac can run a specific software or not, he ask me to check the specs instead.. I'm like wtf I edi see the specs at home, I'm not sure its good enough to run or not that's why I ask u.. They seriously need to hire a better sales ppl or at least train them.

all outlets in low yatt like that..

all bengs there like "yes?" "yes?" "yes?" when u passing by their shop

how come k*ling yan is not derogatory when the work itself have to be cencored? black guy are also derogatory since u describe them purely by skin colour. if it not derogatory because of ppl oredi use it a long time ago, then can it be apply if people say cina b*bi and say "wei, i used it a long time ago la to describe ur ppl. wat, wrong aa??'

we know that word is sensitive to them, doest matter u used is since long time ago. the important thing is that word is harsh to them, not ok to u. among ur friend we dun care la, even i speak lanjiau to my chinese friend, but this is between a customer and seller. need to have respect to customer, hence the complaint by ts.

even got ppl blame ts for being over sensitive. the andy guy even apologive, meaning that he acknowledge his worker are insulting ts, yet u ppl still saying 'well, u heard wrong.'

dun be selective racist.

You have a point there. I concede.

I won't go to buy anything from that Ah Wai (selling console) anymore since he never respect myself as a customer. Very angry to due with this type of kurang ajar orang.

This post has been edited by carlosandy: Jul 16 2013, 09:00 PM

When the country leader and majority of the citizen are racist. Some expect 1st class service at low class shopping mall.

1. Go to harvey norman to get better service.
2. Dont ever go back to those places that ill treated you.
3. If you think you are same race with those seller u get better treatment. You are wrong.
4. And those that mentioned about chinese school dropped out. Ultimate loser spotted. Pretty sure some are your juniors. Go ask.

Ts over sensitive with the thin guy after problem with fat guy.end of story.

I disagree. As has already been pointed out, 'haak yan' can mean customer. It depends on how it was pronounced. In fact, I actually have to question if TS knows as much Chinese as he thinks he does. Who the heck uses 'haak yan' as in 'black guy' as an insult in Cantonese? I do not know what race TS is but I will assume he is Indian (cos err...black, y'know?) in which case it would be 'sei ke leng kwai' which means roughly translates to 'that damn indian guy'.

As for 'ma hai', how do we know that Ah Kit was actually cussing Andy out instead of TS?

We don't have context. We just have TS punya account. I will agree that the first guy is damn rude but I'm willing to give the benefit of the doubt to Ah Kit.

haak yan means customer.
maa hai should be just referring to Andy, not you.

aiseh so sensitive..

TS, you not syiok with your purchase, then cancel la that time... so many shop selling. You've already complaint and the apology given, why want to make susah. The issue is you already got bad experience with the 1st guy and selectively think the rest will be the same.

If u are very sure, you would have an argument over here instead of ranting on the first post...

Intonation and usage in sentence for Cantonese word will vary to its meaning.. hak yan & hak chai ; could be customer or literally black ppl. maaa hai~ could be yea lorrr... well depends on ts to define his interpretation la...

benefit of doubt, that fella already apologize ma... u want kowtow? no need to sensationalize on small issue...

DevilProtege Next time , go to ATOM and ask for Kee. Tell him Sanjay introduce

I never had any issues with them before. for service from him

I can never understand these "racism" issue going around. I think the real racism issue is not about the words u used, but our mind n attitude.

Black, white, pink, yellow are just a properties or characteristic. I think ppl are overreacting due to the past history.

My african classmates are totally cool with us referring them as black. They also make jokes like "u guys are chinese, u shud know how to solve this math questions!". But we're getting along very well regardless how we call each other.

Can't really judge the case here, since I never hear the actual conversation. But hey, lets be less worry about how other refer us. Sometimes, people dont really mean it. We always refer something using unique characteristics it has, like...square, tall, wide, green, shiny!

Are you by any chance arjay's bro?

HEY !! .....nope. not a clue who's that LOL