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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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TSASUSmy
post Jan 4 2013, 09:19 AM

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Dragon_revenge,
I'm sorry to inform you, or highlight to you that this is a Networking technical support thread. Period. Cheers.


Added on January 4, 2013, 10:06 am
QUOTE(bo093 @ Jan 4 2013, 12:34 AM)
Using DSL-N12U B1.
Problem:
-Drop wireless connection very regularly. Annoying when streaming video or playing games.
-All wireless device get drop. Can't connect to router in a certain period, must restart router or wait at least 5 minute.
Any solution?
Firmware Version: 1.0.4.1
*
Hi bo093, it seen like the firmware is the latest already. Can I ask have you try to do a factory reset and redo the setting and see the problem still persist or not?

Thank you

This post has been edited by ASUSmy: Jan 4 2013, 05:29 PM
Dragon_revenge
post Jan 4 2013, 01:39 PM

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Thank you for your response. but could you tell me where can I call or go for the right information about zenbook. please give me the Asus office phone number,notebook section. Thank you a lot.
spell
post Jan 4 2013, 02:16 PM

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QUOTE(ASUSmy @ Jan 2 2013, 11:30 AM)
Official Suggested Retail Price for ASUS Networking Products

High End WiFi product - 802.11ac & 802.11n series Wireless Router
RT-AC66U (Broadcom) - RM789
RT-N66U (Broadcom) - RM519
RT-N65U (Ralink) - RM519
RT-N56U (Ralink) - RM449
Got any error for RT-N66U - RM519 pricing? I am in SG now, it's selling at a whopping SGD279 !!
TSASUSmy
post Jan 4 2013, 02:34 PM

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QUOTE(spell @ Jan 4 2013, 02:16 PM)
Got any error for RT-N66U - RM519 pricing? I am in SG now, it's selling at a whopping SGD279 !!
*
Hi spell, thank you for spotted the wrong price we put. The correct price is RM639.

Thank you
TSASUSmy
post Jan 4 2013, 02:36 PM

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QUOTE(Dragon_revenge @ Jan 4 2013, 01:39 PM)
Thank you for your response. but could you tell me where can I call or go for the right information about zenbook. please give me the Asus office phone number,notebook section. Thank you a lot.
*
Hi Dragon_revenge,

You can always call our Malaysia hotline at 03-2053 5077 for more information. smile.gif

Thank you
toh2020
post Jan 5 2013, 01:48 AM

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ASUSmy, does ASUS has a replacement for Router + VOIP for Maxis Fiber. alternate replacement for dreaded Thompson route. we do hope for some alternatives. this also benefit Asus too.
sibur
post Jan 5 2013, 07:00 PM

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Hi,ASUSmy

I have two questions:

1) Recently bought ASUS RT-AC66U... Please,can you add full Windows 8 support to ASUS RT-AC66U (because official ASUS website says that this router is only supported by Windows 7, Vista , XP ) (link - http://www.asus.com/Networks/Wireless_Rout...AC66U/#download ) ?

2) When do you plan to start selling ASUS USB-AC53 Wi-Fi adapter ?

Thank you
wkkm007
post Jan 6 2013, 02:00 AM

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beside ASUS RT-AC66U which model can share 3G/4G?
jlyek
post Jan 6 2013, 11:20 AM

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Hi Asus Support Team,

Would like to know if u guys have plan to support Huawei E398 on RT-N66U?

Currently I've this combination, the modem works if I set to E372 (USB Adaptor), but not on auto. However, the initial connection seems hit & miss, when the router from cold boot, probably half of them time I need to toggle on/off on Connection Status before the modem able to connect to internet. I hardly see this problem when I was using E372 time.

Thanks!
Ryens
post Jan 6 2013, 07:21 PM

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i hv seen 2 modl of G55..3D modl n x..which 1 is good ah?
-ahtiang-
post Jan 6 2013, 08:08 PM

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Hi ASUSmy,

Seem like you have move the thread here, just would like to know if there is any plan at all to remediate the 'hung' issue on RT-N13U rev.B1 model via any new firmware? Thanks.
TSASUSmy
post Jan 7 2013, 10:30 AM

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QUOTE(toh2020 @ Jan 5 2013, 01:48 AM)
ASUSmy, does ASUS has a replacement for Router + VOIP for Maxis Fiber. alternate replacement for dreaded Thompson route. we do hope for some alternatives. this also benefit Asus too.
*
Hi toh2020, currently we don't have any router than can replace the Thompson router + VOIP which have FXS ports. Thank you your feedback, will let HQ know about this request biggrin.gif .

Thank you
TSASUSmy
post Jan 7 2013, 10:44 AM

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QUOTE(sibur @ Jan 5 2013, 07:00 PM)
Hi,ASUSmy

I have two questions:

1) Recently bought ASUS RT-AC66U... Please,can you add full Windows 8 support to ASUS RT-AC66U (because official ASUS website says that this router is only supported by Windows 7, Vista , XP ) (link - http://www.asus.com/Networks/Wireless_Rout...AC66U/#download ) ?

2) When do you plan to start selling ASUS USB-AC53 Wi-Fi adapter ?

Thank you
*
Hi sibur, for the Window 8 version we are still in the process of testing the software. Once finish testing we will post it at the official website.

And for the USB-AC53, estimated will be available on Q2 around May.

Thank you
TSASUSmy
post Jan 7 2013, 11:04 AM

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QUOTE(wkkm007 @ Jan 6 2013, 02:00 AM)
beside ASUS RT-AC66U which model can share 3G/4G?
*
Hi wkkm007, beside RT-AC66U, models like RT-N66U, RT-N65U, RT-N56U, RT-N16, WL-330N3G also support can share 3G/4G.

But there is only 3 ISP service that is supported by our device Maxis, Digi and Celcom. As for YES and U mobile we are still testing on it.

Thank you
TSASUSmy
post Jan 7 2013, 11:21 AM

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QUOTE(jlyek @ Jan 6 2013, 11:20 AM)
Hi Asus Support Team,

Would like to know if u guys have plan to support Huawei E398 on RT-N66U?

Currently I've this combination, the modem works if I set to E372 (USB Adaptor), but not on auto. However, the initial connection seems hit & miss, when the router from cold boot, probably half of them time I need to toggle on/off on Connection Status before the modem able to connect to internet. I hardly see this problem when I was using E372 time.

Thanks!
*
Hi jlyek,

Thanks for your feedback on the new device, will check with HQ and let you know ASAP.

Thank you
TSASUSmy
post Jan 7 2013, 11:25 AM

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QUOTE(Ryens @ Jan 6 2013, 07:21 PM)
i hv seen 2 modl of G55..3D modl n x..which 1 is good ah?
*
Hi Ryens,

I'm sorry to inform you, or highlight to you that this is a Networking technical support thread.

Thank you
TSASUSmy
post Jan 7 2013, 11:33 AM

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QUOTE(-ahtiang- @ Jan 6 2013, 08:08 PM)
Hi ASUSmy,

Seem like you have move the thread here, just would like to know if there is any plan at all to remediate the 'hung' issue on RT-N13U rev.B1 model via any new firmware? Thanks.
*
Hi ahtiang, sorry to inform you that there will be no new firmware for the "Hung" issue on RT-N13U. But you can try the link posted by one of the end-user.

QUOTE(kenneth686 @ Dec 30 2012, 09:35 PM)
Hi All, Recently i Have Flashed my RT-N13U into Open WRT, It run for one week time without hang and DC issues. Superb!!!! rclxms.gif

You may refer to below SIFU links:

http://klseet.com/index.php/rt-n13u-b1

Enjoy!!!!! icon_rolleyes.gif
*
Thank you
-ahtiang-
post Jan 9 2013, 07:51 AM

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QUOTE(ASUSmy @ Jan 7 2013, 11:33 AM)
Hi ahtiang, sorry to inform you that there will be no new firmware for the "Hung" issue on RT-N13U. But you can try the link posted by one of the end-user.
Thank you
*
wow, that's quite a news... blink.gif
TSASUSmy
post Jan 9 2013, 10:39 AM

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QUOTE(Dragon_revenge @ Jan 4 2013, 03:07 AM)
Please for god sake,tell me when you want to release zenbook touchscreen(ux31a touch) in malaysia? I want it so bad.I look for it anywhere. Call most of your dealers.but they don't have and some of them even don't know what it is.please give me the date and where is the best place to buy.(give me their contact number) I searched most of the lowyat shops but nothing in return.
*
Hi Dragon_revenge, I have help you asked our sales department for notebook, the UX31A are estimated to be release on February 2013.

Please stay tune on our Facebook for the update.

http://www.facebook.com/asusmalaysia?flyingspaghettimonster=ts&fref=ts

Thank you
nyunyu
post Jan 10 2013, 10:08 AM

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Hi, I have Asus RT-N56U and I was wondering if the Padavan's version of the firmware is better than official Asus firmware? From klseet.com seems to have better speed of padavan's compared to the official and I was also wondering will I void Asus warranty if I were to flash the custom firmware over Asus?

Thanks.

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