should we apply sirim BEFORE or AFTER trying to import phone/tablet? (can try luck and hope custom dont check?)

Mostly, phone & tablet require for sirim permit. Usually they will check the invoice but you can try
Should you need help on sirim, this agent can help u. Their contact no. 01132909022 (Ansarcomp). Hope this help.

This post has been edited by lisachi85: Nov 13 2017, 05:41 PM

Could anyone advice, what will happen if we do not send in the item for testing ?

How much will they charge for testing usually ?

This is what I bought, and now it is stuck in customs....

Hi woohwaah,

i do not think it require for testing if u buy it for u'r own use. You can try contact Ms. Liza (011-31202252).
She is an agent for electrical product. Maybe she can help.

Thanks for your response, I will check

No problem

My status is permit pending due to this:



What do i have to do next now?

emy,
did u receive your ePermit?
i also got this email from SIRIM.

already get the ePermit.
:-)
No need to do anything..just wait..
thanks emy_xvidia for info..

park

how to apply the e-permit ? Any one can direct me to right channel.. ? what is the contact # ? any email ?

I got the airway bill, item spec, K1 form ....

You can try contact this agent: 01132909022 -Ansarcomp

What happened after that message? Did u send anything for testing? Are u in prison?

Just did this today, so wanted to update for anyone having their items detained by customs.

The forms (borang) that was originally attached by op is still the same forms used today so download them, fill em up and head to Block 25 in Sirim Qas Seksyen 2 shah alam. Really friendly staff and you'll get it done in less than an hour if tak ramai org.

For faster process, please print (and fill up) the form that was forwarded to your email from pos Malaysia, please print the specs of your product (ask from your seller / print from the item's website), and prepare the RM100.

Wait for a few hours and you'll get your permit emailed to you. Now head to Pos Malaysia International Hub, Jalan KLIA S1, with your permit, invoice and anything you think might be relevant.

For me, I ordered a japanese phone from Kyoex. Smartphones are 'conditional prohibited goods'. Since GST 6% no longer exists, you'll have to pay SST 5%. Calculate readily and bring extra cash (in case of any extra payments) cuz although some people said can use card, sometimes system down lmao

Good luck!

this professional agent have SIRIM contact and cleared all my stuck items -
contact Petra 012-2796220

This post has been edited by LNB1: Oct 7 2018, 11:28 PM

I thought I shared my experience dealing with SIRIM for a product I ordered from Amazon (oculus go) and keep this thread updated.

Day 1: Got an email from courier service about item stuck at Kastam (6:30pm)
Day 2: Sent email to Sirim along with docs from courier company - kastam sheet, airway bill and Amazon invoice (8:00 am)
Day 2: Sirim replied with instructions and forms (10:30 am)
Day 2: Replied Sirim with the filled & signed forms, other docs, and MB2u payment slip (RM100) - make sure to use Reply All (2:30 pm)
Day 2: Sirim acknowledge receipt (2:45 pm)
Day 2: Received 2 emails from eComM - as per earlier post here - ignore (4:00 pm)
Day 3: Received the final approval email from Sirim and forward it to courier company (9:30 am)
Day 3: Received acknowledge email from courier company and will proceed with clearance
Day 4: Items received (10:30 am)

Some note:
1. Prob would've got the item earlier if courier company sent the first email earlier i.e. before the working hour ends.
2. Provided as much info about your item and make Sirim's job easier (and faster)
3. Any product that has any inkling of radio signal usage will most likely be held by kastam for Sirim approval (bluetooth, wifi, 3G, 4G, etc)

Just want to check, since I can't find any firm answer. I bought nVidia Shield TV from Amazon for personal use only, same case as other, got stuck at Customs. Already clear everything with SIRIM until got Certificate of Approval, which I sent back to courier to deal with Customs and release the item.

However, I also got email that I need to sent the product/sample for testing. Anyone ignore this email, or didn't sent the product for testing? Should I sent an appeal email to waive the testing? Notice that testing will be done at SIRIM office Shah Alam, and the product location is 500 km away.

Thinking to ignore the testing, but just want make sure the consequence.

Similar thing happen to me too. So what happen for urself?

Hi. I'm planning to import some phones overseas. Can I apply sirim beforehand? Because I don't want to wait until my courier/agents contact me about item being detained at kastam then only I apply for it. I'm hoping to do it beforehand so that the whole importing process can be smooth. Is it possible?

Hi, usually we need all complete documents to apply with SIRIM. If you need further assist, please contact this agent: 01132909022 -Ansarcomp