Guys, last month I bought a Onewheel (https://onewheel.com/) and it got through customs no hassle, just need to pay tax when I received it from Fedex.

Last week my friend ordered another one, and now its stuck at customs and they say need to apply AP Permit. I'm confused, I thought permit only applies to motorized vehicles? This is a battery powered vehicle. Any advice on how to proceed on this?

It seems now has to be done online through SIRIM ecomm and individuals can register for it. Have just successfully imported a Bluetooth guitar amp from Hong Kong.

Procedure is very straight forward once registered and Clearance letter approval are updated online to download and forward to the forwarder. Paid rm40 only for it.

Hello guys,

Update as of August 7, 2020. It is just like ^ said.

Make an account and apply here: https://ecomm.sirim.my/

Please read these 2 manuals which helped me:
https://www.sirim-qas.com.my/wp-content/upl...etter_-Copy.pdf

http://www.dagangnet.com/infosite/eGuide/SRC/COA-Trader.pdf

I had trouble with the payment as the system didn't update the status after I made the payment. So I asked them on WhatsApp and sent them the receipt (You can also email them the receipt and let them know the issue). By next morning (like 9:30), my application was approved.

I believe if the system was able to update the application status automatically after you pay, your application would be approved within the same day (considering the working hours la).

Regarding cost, it's actually now either RM20 (Certified Product) or RM40 (Non Certified/New Product).

This post has been edited by CallMeBin: Aug 9 2020, 12:07 AM

Isn't supposed like the guide mentions if it's a certified product it'll be auto verified? Mine says waiting verification..

Edit: OK everything went fine. First I chose"new product" in the permit and entered the specs manually.
Then after that I understood I can just search the phone from the list so did another permit. Thinking the former would get rejected

Both got approved. Paid 20RM then the next day paid to DHL duty tax (which was the same estimate as in the awb invoice when it reached Malaysia) and it's on the way now.
Have to mention that DHL staff helped me fill in the ePermit. That call was over 15 minutes.

This post has been edited by K4leds: Aug 12 2020, 11:03 AM

Thanks for this - helped set me in the right direction.

Thankfully, the online process is pretty fast and mostly painless. I created and submitted my application at around 3AM and I got the permit/Clearance Letter around 2PM (so less than 12 hours).

Similarly, I had an issue with the payment acknowledgement as the system did not update the status after payment was made. If not for this issue, approval would have been much faster. But email support was surprisingly fast and very helpful.

Some tips:
- if you need help, send them an email at SIRIMEPERMIT@sirim.my. They respond quickly. Forget about calling or using the Whatsapp hotline - no response there.
- the online form is not too complicated but it'll take some time to figure out what they are asking for. Some terms would be unfamiliar unless you are in the industry. Personally, I just guessed as best I could instead of asking for clarification and complicating things (I have a suspicion that they dont really pay too much attention to the details - so long as the info is provided, they can check the box and approve).
- my payment was made via credit card. To resolve the issue with my payment not being updated, I sent them email with my transaction code (obtained from calling the credit card center) and the last 4 digits of my credit card. Took SIRIM about an hour to update the payment. Not too shabby.

This post has been edited by Moogle Stiltzkin: Jun 13 2021, 07:37 AM

Guy, would like to check on which Customs Station to choose from? Package is now at KLIA custom cargo.

Guys, if i dont have the user manual, how to attach there? i am shipping a unit 2nd hand xbox series x from singapore for own use. For custom station, which station should i choose? i using DHL and it is at sorting facility.

Bro did they ask for like the user manual etc? Did dhl charge u extra for helping u on epermit? Mine is dhl also now currently status is reject kastam need to provide additional info which i believe is sirim permit la.. now waiting for daylight to contact dhl. Btw the dhl contact sender or receiver?

How thing going? Dhl have any other charges of duty those?
I know ems need to pay 100 or 80 for the k1 form than u pay the duty again

Dhl kastam clearance charge is around 50, the tax around 180. Sirim only rm20. No much problem everything dhl settle. Not sure how they count the tax tho

so sirim is u going to apply or dhl?

i apply myself.

Is there any runner's contact number that I ca get to use?

Just curious, do we still need to apply for Sirim even though the electronics (laptop/tablet) are sold in Malaysia?

I plan to ship a few devices.to my parents but don't think it's worth paying for the certification.

Question: Do you have to apply for SIRIM if the device is powered by a simple battery button?

This video explains the sirim permit application process. Very helpful
https://www.youtube.com/watch?v=p0_0mxoH9YI


Also in recent news, they may begin taxing imports with new rules this year onwards
https://www.lowyat.net/2023/291932/imported...oods-tax-april/