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 iPhone 5 Malaysian Set Scuffgate Survey, Cast your vote

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TSxproc
post Jan 14 2013, 01:52 PM

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QUOTE(BRY7 @ Jan 14 2013, 12:10 PM)
why do you doubt it?
its like a policy for Apple products
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is US or EU i believe is so lor... but at boleh-land i wondering only....

like that then why some telco reluctant (M paricularly) let us exchange the phones... do they need to write report why so many DOAs?

BRY7
post Jan 14 2013, 02:46 PM

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QUOTE(xproc @ Jan 14 2013, 01:52 PM)
is US or EU i believe is so lor... but at boleh-land i wondering only....

like that then why some telco reluctant (M paricularly) let us exchange the phones... do they need to write report why so many DOAs?
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they need to, like for Macs.
once the unit is deemed as DOA, the unit will be exchanged by Apple.
so its just like the exchange policy that Apple Online Store has
dynamite_nmt
post Jan 22 2013, 12:04 PM

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Disclaimer: Not really scuffgate as this is purely my fault - just wanted to share


Dropped my naked black iPhone5 from chest level on to a hard floor.

I'm guessing it landed on its side because whilst the screen is okay, there is a massive chip/nick/ding on the chamfer.

I guess that's why people use a case.

Anyone tried covering these marks up with a marker pen?

TSxproc
post Jan 22 2013, 02:19 PM

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QUOTE(dynamite_nmt @ Jan 22 2013, 12:04 PM)
Disclaimer: Not really scuffgate as this is purely my fault - just wanted to share
Dropped my naked black iPhone5 from chest level on to a hard floor.

I'm guessing it landed on its side because whilst the screen is okay, there is a massive chip/nick/ding on the chamfer.

I guess that's why people use a case.

Anyone tried covering these marks up with a marker pen?
*
you got pic to share?

i drop mine once but got casing, did not have a bit of scratch/chip/dent whatsoever....
bosco1314
post Jan 22 2013, 07:08 PM

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QUOTE(dynamite_nmt @ Jan 22 2013, 12:04 PM)
Disclaimer: Not really scuffgate as this is purely my fault - just wanted to share
Dropped my naked black iPhone5 from chest level on to a hard floor.

I'm guessing it landed on its side because whilst the screen is okay, there is a massive chip/nick/ding on the chamfer.

I guess that's why people use a case.

Anyone tried covering these marks up with a marker pen?
*
Try spoil the home button then send for warranty smile.gif
dynamite_nmt
post Jan 22 2013, 11:03 PM

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QUOTE(xproc @ Jan 22 2013, 02:19 PM)
you got pic to share?

i drop mine once but got casing, did not have a bit of scratch/chip/dent whatsoever....
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QUOTE(bosco1314 @ Jan 22 2013, 07:08 PM)
Try spoil the home button then send for warranty smile.gif
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Not going to claim warranty, I chose to use it naked, so have to live with the risk lor rclxub.gif

Sorry, no pics of the ding, as I have covered it up with a black marker pen.

It's still noticeable, definitely, as it's not 100% colour matching, and you can feel the dent if you run your finger along the area, but good enough for me.


cyang
post Jan 25 2013, 09:56 AM

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arghh.. My iphone 5 screen is cracked. very obvious on the edges!!! I cant really remember how it cause. Maybe I dropped it on floor last week but I attached spigen casing since 1st day. T.T iphone 5 screen so easy to crack?? How can i fix it? Is warranty covered? some one help me plz.. T.T
bosco1314
post Jan 25 2013, 10:46 AM

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QUOTE(cyang @ Jan 25 2013, 09:56 AM)
arghh.. My iphone 5 screen is cracked. very obvious on the edges!!! I cant really remember how it cause. Maybe I dropped it on floor last week but I attached spigen casing since 1st day. T.T iphone 5 screen so easy to crack?? How can i fix it? Is warranty covered? some one help me plz.. T.T
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Which SPIGEN case u use?
Should be big impact caused the screen to crack, warranty is not covered for drop at least if u bought extra warranty offered by telco during activation.
cyang
post Jan 25 2013, 11:47 PM

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QUOTE(bosco1314 @ Jan 25 2013, 10:46 AM)
Which SPIGEN case u use?
Should be big impact caused the screen to crack, warranty is not covered for drop at least if u bought extra warranty offered by telco during activation.
*
I'm using iphone 5 neo hybrid slim gunmetal.
I tried to recall how it crack. Seriously I couldn't think of. I can confirm 100% that I do not drop it on floor. Maybe too crowded in LRT, somemore bang me? or I accidentally hit the door? LOL.. No idea at all.
bosco1314
post Jan 25 2013, 11:49 PM

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QUOTE(cyang @ Jan 25 2013, 11:47 PM)
I'm using iphone 5 neo hybrid slim gunmetal.
I tried to recall how it crack. Seriously I couldn't think of. I can confirm 100% that I do not drop it on floor. Maybe too crowded in LRT, somemore bang me? or I accidentally hit the door? LOL.. No idea at all.
*
I dont think it is covered for cracked, maybe if the home button not working , u may give a try for replacement
Chubbyteddy
post Feb 6 2013, 05:30 PM

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Production week: 50 (December)
Chubbyteddy
post Feb 6 2013, 05:31 PM

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QUOTE(bosco1314 @ Jan 22 2013, 07:08 PM)
Try spoil the home button then send for warranty smile.gif
*
rclxms.gif
Chubbyteddy
post Feb 6 2013, 05:34 PM

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QUOTE(cyang @ Jan 25 2013, 09:56 AM)
arghh.. My iphone 5 screen is cracked. very obvious on the edges!!! I cant really remember how it cause. Maybe I dropped it on floor last week but I attached spigen casing since 1st day. T.T iphone 5 screen so easy to crack?? How can i fix it? Is warranty covered? some one help me plz.. T.T
*
You may look for this sifu WhimpyKid :
http://forum.lowyat.net/topic/2026952 brows.gif
!@#$%^
post Feb 10 2013, 03:58 AM

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got my ip5 from maxis, and as expected, there are scuffs on d black ip5. and as expected, they tell me cosmetic defect is not covered. even told me to come back in 2 days and say that the battery is hot to send for warranty. plus it will take 2 weeks and there's no guarantee i'll get a perfect 1.

so well, i guess my vote goes to 'No, but don't care, just use it'. cheers
jesseblue
post Feb 10 2013, 03:22 PM

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I recommend the black marker pen (posted in the 1st page) to my fren. She actually went and bought one in MPH @ the Curve and use it touch up the little scuff

I dare say it looks quite good and from far can hardly tell it has been touched up. Unless you point a light source close to the applied area, then it'll show some shiny/glossiness but it is really hardly noticeable

This post has been edited by jesseblue: Feb 10 2013, 03:23 PM
gabriel.l
post Feb 15 2013, 09:04 AM

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My first unit got scuffs and dead pixels, Celcom give 1 to 1 exchange within 7 days.

My second unit no scuffs but got scratch on screen, if want to change again need to wait 1 month.

But one thing surprise me is that my cat play with it and drop it to the floor from table (drop direct to tiles, no carpet), nothing happen to the phone & I did not put any casing to the phone.

Kuat oo

This post has been edited by gabriel.l: Feb 15 2013, 09:05 AM
PinkyChan
post Feb 15 2013, 06:24 PM

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got my white iphone 5 in perfect condition. but when i shake it, heard rattling sound. >.< is it normal?
shinchan5347
post Feb 16 2013, 12:11 AM

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Does the rattling sound and scuff gate issue affect only on the first batch or the problem still occur for the current batch?
Chubbyteddy
post Feb 16 2013, 02:08 AM

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QUOTE(PinkyChan @ Feb 15 2013, 06:24 PM)
got my white iphone 5 in perfect condition. but when i shake it, heard rattling sound. >.< is it normal?
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The rattling sound i notice is when you laid your phone on surface and it's normal because the lense of the camera which has some movement for focusing purposes. blush.gif

But shaking the phone got rattling sound? hmm.gif hmm.gif
gabriel.l
post Feb 16 2013, 09:15 PM

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QUOTE
The rattling noise that when you tap lightly on the top of the iphone 5 is the vibrator unit, vibrator unit is actually a tiny motor attached to a piece of off-set metal, it makes your phone "shaky" when is activated, because it design to "shake", so when it is not "shaking", it is loose, that's why you will hear the rattling noise.

To confirm it, you will hear the same thing on the iphone4 (GSM) when tap on top adjacent to the camera. For iphone4s, you tap somewhere just below the micro-sim slot, you will hear that noise too. iphone4 has a typical "motor" looking vibrator, while iphone4s has a rounded, coin-battery looking vibrator.

Hope this helps!

Source: Apple Support Communities

Mine got the rattling sound as well smile.gif

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