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> Complaint against tashfinsheikh - Maxis broadband, Delayed service for more than 1.5 months

ddr3
post Dec 10 2012, 07:04 PM

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QUOTE(McDonkey @ Dec 10 2012, 06:49 PM)
You can add me to the list too.. Still waiting for RM270 refund..
I've been keeping quiet but I can't tahan already. I've been patient in waiting for the line to be activated already.

Received SIM and line activated, but Maxis* told me need 3 weeks (after SIM got activated) to send the USB Modem to dealer. After that who knows how long dealer will take to send to me. So I PM-ed dealer about it and he said Maxis not releasing the USB Modem (his explanation and Maxis's one does not tally) so he ask me whether I want to be refunded (RM270) for the USB Modem. I said yes because there's not point line getting activated then have to wait a month or more just to get the stupid modem. Paying a month's worth of internet without using it. So I gave him my bank acc number and he said will refund (or rather, Maxis will refund) within a week.

Now already more than 2 weeks, and I'm already pissed off. Ask him for updates, at first he said will "check'" la, "as soon as possible" la, etc etc. Then after some time no updates I sent another PM asking how is it, he never reply even though his last login date was yesterday (I sent the PM quite a few days ago).

Enough is enough. Gonna open a dispute thread if he doesn't refund by this week. If that doesn't work, I'm gonna report police.

*I'm not even sure it's actually Maxis or not. The person on the phone sounded very unprofessional.
*
may i know whats the modem that cost RM270? sad.gif
limsa007
post Dec 10 2012, 07:17 PM

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QUOTE(LEVIATHAN @ Dec 10 2012, 07:30 AM)
Get to know chit chat.

1. Who is Ikram Ahmed? What's his phone no?

2. And who is Sheikh Saeed Ahmed Siddiqui? His phone no?

3. What is this Ulxxxa Sxx?

4. How about this Jetro something company?

5. Who actually this 012 number calling for 'verification'?

6. Why pay to Ikram Ahmed when you deal with Tashfin Sheikh?

7. Anybody dealt with a person named Chang before? Got his number?

8. How are 1, 2, 3, 4, 5, and 7 related?

Just try fill up the blanks as this thread go.
*
0. LEVIATHAN, memoOonsta n ddr3.. please do remove that uxxxxx sxx.. in case maxis... cos many user register under that company

1. where u get this name? "Ikram Ahmed"?

2. i also dono who.

3. Attached Image . should be his company?

4. Jetro company that should be his dealer, something between him and maxis. that what i think.

5. should be Jetro.

6. i pay to 157148141293 SHEIKH SAEED AHMED SIDDIQUI tashfinsheikh@live.com

7. Chang. dono who is it. but i call to 012 and deal with a chinese, dono what his name. he help me alot to get my sim active. mayb is Jetro ppl.

8. when all related its become complicated... rclxub.gif

This post has been edited by limsa007: Dec 11 2012, 12:25 AM
LEVIATHAN
post Dec 10 2012, 08:05 PM

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I edit my post upon your request. Thanks for reminding me.
asamalikum
post Dec 10 2012, 08:11 PM

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QUOTE(tashfinsheikh @ Dec 9 2012, 11:34 PM)
Their is some problem with Maxis, I am discussing it with them, Discussion is going on with Maxis, Sry for delay replies, They've barred my internet line also, Just now my line got un-barred.

I've done more then 500+ Successful Registrations, I won't run Away from here, Either you'll get the sim card or your Refund, but Refund won't be done instantly, Please be patient

And plz try to understand my situation also, I will reply to PM's shortly

and memoOonsta please provide bank in receipt that you paid to me via email with your bank account number as well
*
bro, what you need to do is to come out and give an explanation to your customers. YOU SHOULD ALSO REFUND TO ALL OF YOUR EXISTING UNSETTLE CUSTOMERS. Just like what i did before--REFUND, heres my proof: http://forum.lowyat.net/index.php?showtopic=2383777&hl=
You can anytime resume your sales once you have clear with the telco.
You can do more than 500000000+ successful registrations does not give you the right to hide and don't reply to customers.
--IMMEDIATELY REFUND ALL OF YOUR UNSETTLE CASE AND RESUME SALES. BE RESPONSIBLE. NO MORE EXCUSE.--

* If u choose to ignore and continue to hide, it's always good news for my side. Why? Because a lot of customers are coming my way. really want to thank you bro.

This post has been edited by asamalikum: Dec 10 2012, 08:11 PM
ice.roman
post Dec 10 2012, 08:16 PM

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i received call from "maxis" to confirm about the personal details and shipping address about two weeks ago, hopefully to receive the SIM and modem (Huawei E372) soon.

i have paid RM 700 for all these. don't scare me... sweat.gif

anyway, let's see if i gonna receive the SIM this week. smile.gif
asamalikum
post Dec 10 2012, 08:22 PM

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QUOTE(ice.roman @ Dec 10 2012, 08:16 PM)
i received call from "maxis" to confirm about the personal details and shipping address about two weeks ago, hopefully to receive the SIM and modem (Huawei E372) soon.

i have paid RM 700 for all these. don't scare me...  sweat.gif

anyway, let's see if i gonna receive the SIM this week.  smile.gif
*
maxis call can be done by anyone. meaning, it can be specially arranged, just to make it looks real.
ice.roman
post Dec 10 2012, 08:40 PM

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QUOTE(asamalikum @ Dec 10 2012, 08:22 PM)
maxis call can be done by anyone. meaning, it can be specially arranged, just to make it looks real.
*
nah, i dun think that he will do something like that. sweat.gif sweat.gif

anyway, thank u for the warning
rolemodelboyz
post Dec 10 2012, 08:47 PM

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put me on the list too

almost 3 month now waiting for my corby 2 phone to arrive

mad.gif vmad.gif mad.gif vmad.gif mad.gif vmad.gif


chuahcs79
post Dec 10 2012, 09:03 PM

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From: Bolehland for sure ^_^


QUOTE(McDonkey @ Dec 10 2012, 06:49 PM)
You can add me to the list too.. Still waiting for RM270 refund..
I've been keeping quiet but I can't tahan already. I've been patient in waiting for the line to be activated already.

Received SIM and line activated, but Maxis* told me need 3 weeks (after SIM got activated) to send the USB Modem to dealer. After that who knows how long dealer will take to send to me. So I PM-ed dealer about it and he said Maxis not releasing the USB Modem (his explanation and Maxis's one does not tally) so he ask me whether I want to be refunded (RM270) for the USB Modem. I said yes because there's not point line getting activated then have to wait a month or more just to get the stupid modem. Paying a month's worth of internet without using it. So I gave him my bank acc number and he said will refund (or rather, Maxis will refund) within a week.

Now already more than 2 weeks, and I'm already pissed off. Ask him for updates, at first he said will "check'" la, "as soon as possible" la, etc etc. Then after some time no updates I sent another PM asking how is it, he never reply even though his last login date was yesterday (I sent the PM quite a few days ago).

Enough is enough. Gonna open a dispute thread if he doesn't refund by this week. If that doesn't work, I'm gonna report police.

*I'm not even sure it's actually Maxis or not. The person on the phone sounded very unprofessional.
*
if u are buying E372 huawei modem from him, then u are getting rip off,

now seller in garages sales selling cheap than that

for RM270, top up a bit more u can get 4G LTE modem already bro


Added on December 10, 2012, 9:04 pm
QUOTE(asamalikum @ Dec 10 2012, 08:11 PM)
bro, what you need to do is to come out and give an explanation to your customers. YOU SHOULD ALSO REFUND TO ALL OF YOUR EXISTING UNSETTLE CUSTOMERS. Just like what i did before--REFUND, heres my proof: http://forum.lowyat.net/index.php?showtopic=2383777&hl=
You can anytime resume your sales once you have clear with the telco.
You can do more than 500000000+ successful registrations does not give you the right to hide and don't reply to customers.
--IMMEDIATELY REFUND ALL OF YOUR UNSETTLE CASE AND RESUME SALES. BE RESPONSIBLE. NO MORE EXCUSE.--

* If u choose to ignore and continue to hide, it's always good news for my side. Why? Because a lot of customers are coming my way. really want to thank you bro.
*
For my point of view,

he is ALL = Excuse & Delay only,

sucks for my friend who involve with it too doh.gif

looks more like scammer than anything else

This post has been edited by chuahcs79: Dec 10 2012, 09:04 PM
damien11
post Dec 10 2012, 09:19 PM

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hope he dun play delay style on this issue.

This post has been edited by damien11: Dec 10 2012, 09:21 PM
limsa007
post Dec 10 2012, 10:02 PM

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QUOTE(LEVIATHAN @ Dec 10 2012, 08:05 PM)
I edit my post upon your request. Thanks for reminding me.
*
thanks

QUOTE(asamalikum @ Dec 10 2012, 08:22 PM)
maxis call can be done by anyone. meaning, it can be specially arranged, just to make it looks real.
*
i agree, i get few call from so call maxis, keep asking me the address thing, and ask me to wait, feel like is it own staff..
McDonkey
post Dec 10 2012, 10:04 PM

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QUOTE(ddr3 @ Dec 10 2012, 07:04 PM)
may i know whats the modem that cost RM270?  sad.gif
*
The Huawei E182e [HSPA+] smile.gif
limsa007
post Dec 10 2012, 10:08 PM

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QUOTE(McDonkey @ Dec 10 2012, 10:04 PM)
The Huawei E182e [HSPA+] smile.gif
*
that is quite an old modem shocking.gif
knimlot
post Dec 10 2012, 10:12 PM

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I am also one of the victims here, been keeping quiet since I dealt with TS with PMs only but now the main thread has been closed and my matter not settled so I would like TS to at least have the courtesy to refund my money due to a very simple reason. I am paying for nothing in return. 2 months in waiting.

ps: he owe me RM 350.

This post has been edited by knimlot: Dec 10 2012, 10:14 PM
memoOonsta
post Dec 10 2012, 10:47 PM

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will update other name to the list..hope tash can give more reply to this thread..
haish..last time i almost make report but see his reply to the thread turn my intention off.. doh.gif
but now fee like i should just go make report 1st..if he refund i go cancel report..
ddr3
post Dec 10 2012, 10:51 PM

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» Click to show Spoiler - click again to hide... «


QUOTE(memoOonsta @ Dec 10 2012, 10:47 PM)
will update other name to the list..hope tash can give more reply to this thread..
haish..last time i almost make report but see his reply to the  thread turn my intention off.. doh.gif
but now fee like i should just go make report 1st..if he refund i go cancel report..
*
Did you a favor biggrin.gif

Updated on 10.12.2012 10.46PM

so now those who seek for refund are

1 - memoOonsta RM390

2 - xiaofei19 RM400

3 - mr-2 RM400

4- chai86 RM400

5 - damien11 RM400

6 - ShinjiShen RM570

7 - FiReGunZ1499 (rental deposit) RM200

8 - McDonkey RM270 (modem)

9 - knimlot RM350

Total at the moment - RM3380


Didnt got the sim yet

1 - dodobird23

2 - syahbi


Phone Refund

1 - limsa007 (Nokia Asha 305)

2 - remysix RM150

3 - rolemodelboyz (Corby 2)


Rental sim barred

1 - nazdistance

2 - lucien92


Those who are still waiting till the deadline and didn't get any reply/update/response, do reply here and get your name updated on the list.

This post has been edited by ddr3: Dec 10 2012, 11:05 PM
memoOonsta
post Dec 10 2012, 11:12 PM

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QUOTE(ddr3 @ Dec 10 2012, 10:51 PM)
» Click to show Spoiler - click again to hide... «

Did you a favor  biggrin.gif

Updated on 10.12.2012 10.46PM

so now those who seek for refund are

1 - memoOonsta RM390

2 - xiaofei19 RM400

3 - mr-2 RM400

4- chai86 RM400

5 - damien11 RM400

6 - ShinjiShen RM570

7 - FiReGunZ1499 (rental deposit) RM200

8 - McDonkey RM270 (modem)

9 - knimlot RM350

Total at the moment - RM3380


Didnt got the sim yet

1 - dodobird23

2 - syahbi


Phone Refund

1 - limsa007 (Nokia Asha 305)

2 - remysix RM150

3 - rolemodelboyz (Corby 2)


Rental sim barred

1 - nazdistance

2 - lucien92


Those who are still waiting till the deadline and didn't get any reply/update/response, do reply here and get your name updated on the list.
*
thanks ddr3..fuhh..reach 3k mark edi..im sure there is more than this out there
ddr3
post Dec 10 2012, 11:14 PM

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QUOTE(memoOonsta @ Dec 10 2012, 11:12 PM)
thanks ddr3..fuhh..reach 3k mark edi..im sure there is more than this out there
*
just hope dont get more will do cry.gif do you got any SMS, call, watsapp, email from sheikh? smile.gif

This post has been edited by ddr3: Dec 10 2012, 11:15 PM
Axonz
post Dec 10 2012, 11:41 PM

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QUOTE(asamalikum @ Dec 10 2012, 08:22 PM)
maxis call can be done by anyone. meaning, it can be specially arranged, just to make it looks real.
*
Hi, I am also waiting for the SIM, I have waited 1 month plus and did received call from Maxis with number 0125019 143 two weeks ago. I hope I can get the SIM by this week to as TS said. sad.gif
asamalikum
post Dec 10 2012, 11:44 PM

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QUOTE(Axonz @ Dec 10 2012, 11:41 PM)
Hi, I am also waiting for the SIM, I have waited 1 month plus and did received call from Maxis with number 0125019 143 two weeks ago. I hope I can get the SIM by this week to as TS said. sad.gif
*
maxis staff don't call using 012 number. it's either from 123 or block number. i'll leave the decision for you guys to decide.


Added on December 11, 2012, 12:20 amfor all rental sim ppl, i don't recommend you to pay direct to maxis. Deal direct with the fellow.

1) you don't know how much the exact amount owe. by paying your monthly payment might just ends up paying for the debts. Telco don't care who pays for it, as long as they received the money, that's all they care.

2) the fellow can just terminate anytime without notifying you. Owner just need to report to maxis sim lost and your simcard will no longer be usable.

Either way, you'll lose your deposit. If the fellow decide to be responsible, good, and continue enjoy the service. If not, consider it bad luck. Start to search for new provider. (Not trying to advertise here. You are free to look for anyone in the forum)

This post has been edited by asamalikum: Dec 11 2012, 12:20 AM

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