QUOTE(mamadox @ Oct 15 2013, 11:58 AM)
Got waiver for 1st & 2nd year. Call CS every year, but now request for waiver on 3rd year, they said no such promotion now for waiver.
They also dont care to lost customer. I always pay full each billing cycle & never got finance charge. Monthly usage about 2k.
Right, same as me, was told can't waive as well, so they are really don't care about losing their customers even there are so many competitors. Still considering my options, I'm so fed up with them, was offered convert current card to Choice card but if not mistaken must swipe 2 times every mth or else get charged RM5, that is RM60 / yr, can't find the T&C on their website tho. Luckily I didn't accept the gold card upgrade offer few yrs back, else will just WTF when being charged for the AF and can't get it waived.
QUOTE(hkboey @ Oct 15 2013, 12:28 PM)
I think banks are now more reluctant to waive annual fees for Cash Rebate card. They use the approach to get us hooked by giving us the rebate and charge us back one lump sum (annual fees). Maybe they see that is the trend for the behaviour now where card user dont mind paying AF just to enjoy cash rebate.
Another reason could be good pay master. Bank generally doesn't make any profit from you as you make full payment each month. This is what I learnt from a banker friend few years back. The bank love the user who pays the monthly minimum payment the most. Bank also doesn't want bad pay master though.
Mine is Clear card not cash rebate card, kena as well, bank is earning customer money every where, since they give such offer, cash rebate etc and then charge AF from customer to get back some, just feel so nonsense.