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 Shakura Pigmentation Beauty Salon, Bad experience

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Beauty Pie
post Apr 26 2014, 08:20 PM

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QUOTE(jessecca8600 @ Apr 25 2013, 08:03 PM)
Still wondering is there any decent place to remove pigmentation that doesnt cost a bomb... I remember I found one facial saloon, recommended by my friend, cost around Rm100 per facial session. It wasn't specific for pigmentation, but it has all the vitamin ampoules, and after few months I did receive compliments from colleagues that my face look much brighter, smoother... The package was cheap... RM400 for i think 5 sessions.. But that was a long time ago.. When I was in KK... I never found one like it in KL.. Or maybe I havent been looking hard enough. All in KL is just one time visit RM100.. No package like buy 3 free 1.. Haihh.. If anyone can recommend something like this (KL area) with really good service and affordable price, please let us know...
*
sorry for the interruption:) if you're interested I am selling products that can help pigmentation.can give it a try:)
synical
post May 4 2014, 11:56 PM

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To whoever wants a "free" first trial can click here http://shakura-beauty.com.my/free/?flyings...ettimonster=MWW

After reading the comments here and the blog posts about the company, I don't think I want to go for this, even if it's free tongue.gif

(Not advertising for them or anything, but if you don't want to pay the RM18/however much is it on group buying sites, etc..)

This post has been edited by synical: May 4 2014, 11:57 PM
Nicole82
post May 7 2014, 11:50 PM

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QUOTE(Beauty Pie @ Apr 26 2014, 08:20 PM)
sorry for the interruption:) if you're interested I am selling products that can help pigmentation.can give it a try:)
*
Can u let me know ur products? Tq
taupo
post May 10 2014, 02:26 PM

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QUOTE(synical @ May 4 2014, 11:56 PM)
To whoever wants a "free" first trial can click here http://shakura-beauty.com.my/free/?flyings...ettimonster=MWW

After reading the comments here and the blog posts about the company, I don't think I want to go for this, even if it's free tongue.gif

(Not advertising for them or anything, but if you don't want to pay the RM18/however much is it on group buying sites, etc..)
*
yeah, u made a right decision. rclxms.gif

it is better to go for those shops that charge you per session, and NEVER trying to trick you into signing up a few thousand RM deal.
synical
post May 11 2014, 11:46 AM

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Update:

They called me (I didn't) to make an appointment. Decided to do at night after office hours. So-called 3 hours appointment (consultation + treatment + hard sell) only lasted 2-something hours. Collected the free gift and cabuted as soon as I could.

Yep, made a butt-load of excuses not to sign up. I'm hoping they burned my file by now, haha. I also blocked their numbers, just in case.
Beauty Pie
post May 13 2014, 12:11 PM

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QUOTE(Nicole82 @ May 7 2014, 11:50 PM)
Can u let me know ur products?  Tq
*
Hi dear,sorry for the late reply,just noticed:D Sure!

You can go to this FB to have a look.>>https://www.facebook.com/pages/Beauty-Pie/294898060616039

If there's any further information you need,just PM me here or there:)
MunchkinLandlord
post May 13 2014, 09:26 PM

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such a mind manipulator! mad.gif
btw,thanks for the info notworthy.gif
Aandes
post Jul 2 2014, 11:52 AM

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oh my...I just signed up the package.

I got the RM28 deal when I was walking at a mall and the seller said it is 3hrs facial and I was thinking, yeah why not (stupid me, obviously there is no such free lunch).

Anyway so when I got there, they talk about this 3-enzyme thingy and was influenced so I signed up for the RM560 package and honestly, the facial is not that good, I don't see my money worth it even after I break down the price (it's abour RM140 per facial).

Then after the facial session, the beautician push me with other package said that my skin will be terrible in few more years, and that is when I realized all of this is a scam.

I was tempted to sign up for the 4K package but luckily some sense knock my head as 4K is a lot of money.

Only after that I search about them and found this thread. Too late though.

Now I am contemplating, should I finish up my session (and waste my time listening to them and treatment that is not confirmed ok, also my parking money) or just forget it and let them have the RM560 for free. Sigh....

I just don't feel like going back there.
ultralady
post Jul 3 2014, 10:30 AM

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Same thing happened to me.. I bought coupon online for Sakura facial and went for treatment. Dunno how they persuaded me to sign up and i did sign up package for RM 550.. Another case is Dorra Slimming.. same thing happened, they die die also wan me to sign up, i paid Rm 1000, and till now i havent go for the treatment.. i don wan to waste my balance..
MiLKTea
post Jul 3 2014, 12:10 PM

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QUOTE(ultralady @ Jul 3 2014, 10:30 AM)
Same thing happened to me.. I bought coupon online for Sakura facial and went for treatment. Dunno how they persuaded me to sign up and i did sign up package for RM 550.. Another case is Dorra Slimming.. same thing happened, they die die also wan me to sign up, i paid Rm 1000, and till now i havent go for the treatment.. i don wan to waste my balance..
*
Shakura and Dorra are under same company mah....
http://jobvacancy.me/company/276/Ames-Group-of-Companies

This post has been edited by MiLKTea: Jul 3 2014, 12:10 PM
ultralady
post Jul 3 2014, 10:52 PM

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QUOTE(MiLKTea @ Jul 3 2014, 12:10 PM)
Shakura and Dorra are under same company mah....
http://jobvacancy.me/company/276/Ames-Group-of-Companies
*
Didnt know that.. Thanks for the info!
spookie
post Jul 23 2014, 11:17 PM

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Dear ladies,
I just wanna share:
1) fight for your rights
2) to be fair to them, u must hv a valid reason for asking for a refund
3) read this blog :http://keishaowen.blogspot.com/2013/06/shakura-pigmentation-beauty.html
4) i found their legal department number on that blog and called them, which I was redirected to their customer service
5) if you call their customer service, you will get more upset coz he isn't around (always) etc. but if you are redirected via their own legal, it makes him cautious
6) speak professionally and stick to facts. The customer service actually shouted at me! I purposely replied calmly and told him this is not the behaviour of a customer service person.
7) Always keep a record of all your phone calls (date and time you called, who did u speak to, what was the context of your conversation). When you speak to them with such info and details, again they will be weary coz you are keeping details in case you need to sue them some day
8) explain you would rather settle your issue amicably and least hassle which is beneficial to him /them and you.

Good luck. Maybe if its a huge amt, they will refuse to return but do report them and see how it turns out.
MiLKTea
post Jul 24 2014, 01:06 PM

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QUOTE(spookie @ Jul 23 2014, 11:17 PM)
Dear ladies,
I just wanna share:
1) fight for your rights
2) to be fair to them, u must hv a valid reason for asking for a refund
3) read this blog :http://keishaowen.blogspot.com/2013/06/shakura-pigmentation-beauty.html
4) i found their legal department number on that blog and called them, which I was redirected to their customer service
5) if you call their customer service, you will get more upset coz he isn't around (always) etc. but if you are redirected via their own legal, it makes him cautious
6) speak professionally and stick to facts. The customer service actually shouted at me! I purposely replied calmly and told him this is not the behaviour of a customer service person.
7) Always keep a record of all your phone calls (date and time you called, who did u speak to, what was the context of your conversation). When you speak to them with such info and details, again they will be weary coz you are keeping details in case you need to sue them some day
8) explain you would rather settle your issue amicably and least hassle which is beneficial to him /them and you.

Good luck. Maybe if its a huge amt, they will refuse to return but do report them and see how it turns out.
*
thumbup.gif
KenYoung
post Mar 25 2016, 02:40 PM

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any men who had experience with shakura? lol
call me wenzi
post Mar 29 2016, 11:00 PM

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Dont ever try to enter this. forever will remember this bad experience in my lifetime with shakura!

I bought the promotion package for this shakura facial with RM28 at their roadshow, ioi mall.
After that, they called me once a week to ask me make an appointment with them, I told them i was busy and need to arrange my schedule for facial. And one of the sales girl and return me in very rude talking.
Fine, after a week, a girl called me again and i was thinking quite a long time never do facial and would like to try it.

So i make a reservation at shakura, mid valley.
When i reached, one of the girl ask me to regiser with ic and afterwards asking me to enter the consultation room. Once i enter, nightmare begun, the girl keep forcing me to sign for member which cost RM560 without any facial treatment, and this cost just for member fee!
I said 'no' because i havent get to try any of the service and you want me to sign for member first?
She didn't give up, then she scan my face and with a shock face said my face got very serious problem, if i dont cure it then it will be very very bad.
She quickly asked me 'definitely you will be scare with it right, but dont worry, we shakura can help you.'
Then sell me with another facial package. One time facial, cost me for RM560 also, but because of i bought the voucher which cost RM300 with RM28, so i will get a discount price, RM560-RM300=RM260. I said i will like to try the package i bought first but the girl keep on forcing me to pay for RM260, she said if you dont buy this you will never get your face better. I keep on fighting with her for almost an hour, she keep on selling me with package only, RM260+RM28 only for a facial treatment, she told me is mixing for 3 type of enzymes, and i asked her what is the ingredient inside the enzymes, she told me it is cheese and milk.
I know it sound very weird but in the forcing situation i still pay for the RM260 just want to get this done.

After i entered the room, she help me to wash my face and do 2 times of mask, massage, altogether for less than 1.30hr only.
Then when i finished my facial, i dont feel any changes for my face also. She asked me to enter the consultation room again, and scan for after result. Then she keep saying the after result is very good, my skin became fairer and better. But I dont feel that at all. I said no and she keep on saying I dont know how to see forcing me to say yes, it is better.

After that ask me to buy their package, she said i need it because my face situation is very bad, the package
cost me RM11200, then 40% discount as i signed for member, it will be RM6720. Then i said no too pricey for me. Then she gave me another package with ten time facial, RM3360 and then til the end RM1680.
I said no, i need to think of it first. The girl keep saying it is very worth and you will never get this package again.
Keep forcing me to buy the package, said just use your credit card then you will settle everything.
I was forcing myself dont say yes, and until the end she cant persuade me to buy the package then she use my RM260(payment i made before) to sign up as a membership.
Then finally i can leave this blood sucker place! It took me 4 hours just for consult and forcing you to pay the money, facial only took less than 1.30hr.

After i went back home i felt i so stupid why i pay for RM288 just for one time very normal facial.
So listen to me, dont ever enter this scary place, they want your money only.

sher
post Mar 31 2016, 03:49 PM

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QUOTE(call me wenzi @ Mar 29 2016, 11:00 PM)
Dont ever try to enter this. forever will remember this bad experience in my lifetime with shakura!

I bought the promotion package for this shakura facial with RM28 at their roadshow, ioi mall.
After that, they called me once a week to ask me make an appointment with them, I told them i was busy and need to arrange my schedule for facial. And one of the sales girl and return me in very rude talking.
Fine, after a week, a girl called me again and i was thinking quite a long time never do facial and would like to try it.

So i make a reservation at shakura, mid valley.
When i reached, one of the girl ask me to regiser with ic and afterwards asking me to enter the consultation room. Once i enter, nightmare begun, the girl keep forcing me to sign for member which cost RM560 without any facial treatment, and this cost just for member fee!
I said 'no' because i havent get to try any of the service and you want me to sign for member first?
She didn't give up, then she scan my face and with a shock face said my face got very serious problem, if i dont cure it then it will be very very bad.
She quickly asked me 'definitely you will be scare with it right, but dont worry, we shakura can help you.'
Then sell me with another facial package. One time facial, cost me for RM560 also, but because of i bought the voucher which cost RM300 with RM28, so i will get a discount price, RM560-RM300=RM260. I said i will like to try the package i bought first but the girl keep on forcing me to pay for RM260, she said if you dont buy this you will never get your face better. I keep on fighting with her for almost an hour, she keep on selling me with package only, RM260+RM28 only for a facial treatment, she told me is mixing for 3 type of enzymes, and i asked her what is the ingredient inside the enzymes, she told me it is cheese and milk.
I know it sound very weird but in the forcing situation i still pay for the RM260 just want to get this done.

After i entered the room, she help me to wash my face and do 2 times of mask, massage, altogether for less than 1.30hr only.
Then when i finished my facial, i dont feel any changes for my face also. She asked me to enter the consultation room again, and scan for after result. Then she keep saying the after result is very good, my skin became fairer and better. But I dont feel that at all. I said no and she keep on saying I dont know how to see forcing me to say yes, it is better.

After that ask me to buy their package, she said i need it because my face situation is very bad, the package
cost me RM11200, then 40% discount as i signed for member, it will be RM6720. Then i said no too pricey for me. Then she gave me another package with ten time facial, RM3360 and then til the end RM1680.
I said no, i need to think of it first. The girl keep saying it is very worth and you will never get this package again.
Keep forcing me to buy the package, said just use your credit card then you will settle everything.
I was forcing myself dont say yes, and until the end she cant persuade me to buy the package then she use my RM260(payment i made before) to sign up as a membership.
Then finally i can leave this blood sucker place! It took me 4 hours just for consult and forcing you to pay the money, facial only took less than 1.30hr.

After i went back home i felt i so stupid why i pay for RM288 just for one time very normal facial.
So listen to me, dont ever enter this scary place, they want your money only.
*
Hey there. Sorry for your bad experience. Actually I experienced almost the same thing as u. It's at ioi mall. I stupidly signed installment for 2 years for 6k plus package. Now I'm paying the monthly installment but I don't go often because I don't quite like their service. Very cincai nowadays and rough. >< don't know how to stop paying them actually. I wish I could. ><

abubin
post Mar 31 2016, 04:25 PM

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FYI, there is this chain of brands that comes from the same group.

shakura, new york, yunnam (now changed to ____), dorra and so on.

They are all using the same scare tactics. You will know they are same group because their ads always played in radio station 988. Their ads planning and branding all done by Chan Fong's agency. That's why I do not like this Chan Fong guy eventhough he is a good talk show host.

And the boss of this group of company is super rich. The business they gain from cheating people is massive. Something like MLM kind of rich.

They are now busy rebranding their yunnam hair company. Changing name to something else which I forgot.

If you google on all these company names, you will get tons of similar complains.

This is a leecher company and no one should support them.
TDDUP
post Mar 31 2016, 05:39 PM

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Oh my..... i was going to go like one of the days because i couldnt make it last min last weekend. GOOD READ.

I dislike treatments like these. The free trial i went with a friend at Yun Nam @ Subang Parade years ago sucks big time.

Shall avoid this Shakura place. Thanks for bringing up. Oh how it matters.

These ppl never learn.
Jasonchng19870313
post Jun 18 2016, 06:00 PM

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QUOTE(abubin @ Mar 31 2016, 05:25 PM)
FYI, there is this chain of brands that comes from the same group.

shakura, new york, yunnam (now changed to ____), dorra and so on.

They are all using the same scare tactics. You will know they are same group because their ads always played in radio station 988. Their ads planning and branding all done by Chan Fong's agency. That's why I do not like this Chan Fong guy eventhough he is a good talk show host.

And the boss of this group of company is super rich. The business they gain from cheating people is massive. Something like MLM kind of rich.

They are now busy rebranding their yunnam hair company. Changing name to something else which I forgot.

If you google on all these company names, you will get tons of similar complains.

This is a leecher company and no one should support them.
*

new york skin solutions shakura pigmentation victoria facelift yunam hair care london weight management under same company

Jasonchng19870313
post Jun 18 2016, 06:01 PM

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QUOTE(sher @ Mar 31 2016, 04:49 PM)
Hey there. Sorry for your bad experience. Actually I experienced almost the same thing as u. It's at ioi mall. I stupidly signed installment for 2 years for 6k plus package. Now I'm paying the monthly installment but I don't go often because I don't quite like their service. Very cincai nowadays and rough. >< don't know how to stop paying them actually. I wish I could. ><
*
No need pay .

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