QUOTE(reevephon @ Oct 7 2012, 09:53 PM)
Am I entitled to renew my Digi Smart plan (phone bundled) which the contract will ends in October 23rd 2012 this month? I know that I can wait until the maturity date and subscribe to a new Digi Smart plan but as I know that Note 2 is coming to local telco, so let's say it comes before the maturity date, so can I renew the contract before the contract ends? I saw from Digi website saying renew contract is possible but not sure whether it applies to my situation. Anyone can clear my doubts?
From my past experience, renewal of contract is not possible. Need to terminate early paying penalty and recontract - stupid DiGi policy. But you can confirm with them whether they have changed their policy. In this same situation last year when i want to renew my contract earlier with Note bundle but was told not possible. So at the end, terminate the contract earlier by 2 weeks and paid an unreasonable penalty. Use this formula: ((Phone RRP - DiGi Phone price)/contract period in months) x no. of remaining month + RM100 admin charges.
I just terminated my contract ending on Nov 10 in order to MNP to Maxis to get Note II.
The penalty I paid: ((RM2,299-RM1,799)/12) x 1 + RM100 = RM141.67
I thought i suppose to pay 2 months penalty since there is still about 1.5 months to expiry of the contract but they only charge me 1 month penalty.
In your case, you might be charged RM100 only since this is the last month of your contract.
This post has been edited by Cynox: Oct 7 2012, 10:27 PM
Oct 7 2012, 10:23 PM

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