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Streamyx Streamyx 4Mbps Club V5

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lahart
post May 12 2013, 01:04 PM

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im still having slow connection since last nite
went to speedtest.net and speedtest.streamyx.com.my
both fail at the upload test part
call tm and they say there is no problem at their end and
it is ok as long as i have download speed.
zzzzz.......FU TM
sirknieghf
post May 12 2013, 01:08 PM

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QUOTE(seanwc101 @ May 12 2013, 12:39 PM)
You need to log in to your modem setting page and check the downstream speed first.
*
checked and its 4096, do i need to call them asking for 5120? hate to call 100..better straight to tm technician
TongCN
post May 12 2013, 02:16 PM

Look ma, I have lots stars :D
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What happen =.= my streamyx been acting slow since last night
silva83
post May 12 2013, 02:44 PM

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QUOTE(theberry @ May 12 2013, 11:44 AM)
i am wondering are these only resident users get affected? any business got affected also?
*
Not working yesterday and today so can't confirm my office line slow or not doh.gif

QUOTE(seanwc101 @ May 12 2013, 12:41 PM)
Internet slow like hell since yesterday. Seriously the slowest speed I ever encounter with my 4mbps. Want to load google page and searches also hard. Same goes to local websites.

Restart modem but ip address remained the same, weird.
*
Yea ip remain the same this morning, I restart 3 times still same ip... just now restart again the ip change but the speed still suck... a lot of request time out when ping website.

QUOTE(TongCN @ May 12 2013, 02:16 PM)
What happen =.= my streamyx been acting slow since last night
*
since yesterday afternoon suddenly my modem DSL light blackout restarted then slow like hell
seanwc101
post May 12 2013, 02:55 PM

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QUOTE(sirknieghf @ May 12 2013, 01:08 PM)
checked and its 4096, do i need to call them asking for 5120? hate to call 100..better straight to tm technician
*
Yeah if you can try direct call to tm technician. If call 100, difficult to get them set 5120. Cos as long as your speed up to 80% of 4mbps, they consider it as normal, no need to increased speed.

Good luck.

QUOTE(silva83 @ May 12 2013, 02:44 PM)
Yea ip remain the same this morning, I restart 3 times still same ip... just now restart again the ip change but the speed still suck... a lot of request time out when ping website.

*
I called 100, they said nothing's wrong lol. I said slow like hell and they reset port and ask me to restart modem, ip address changed but speed is not stable. Sometimes it's up to 4mbps, the next second it decreased significantly.
theberry
post May 12 2013, 03:05 PM

OK!
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» Click to show Spoiler - click again to hide... «
3:03pm

trying to download some power point slides but the speed is like 'MO ANG TAI'.


silva83
post May 12 2013, 06:29 PM

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such a great service...wonder how long we gonna suffer this s**t speed...open google webpage only I have to refresh few times to get the page show up...even the page show up try search something also have to refresh few times and somemore the webpage can't load full complete...such a hell
lahart
post May 12 2013, 06:52 PM

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QUOTE
I called 100, they said nothing's wrong lol. I said slow like hell and they reset port and ask me to restart modem, ip address changed but speed is not stable. Sometimes it's up to 4mbps, the next second it decreased significantly.


i also get same reply even ask me to monitor some more zzzz
mine dun have upload speed and the 2pid staff say it ok as long as i have dl speed zzz
mad.gif mad.gif mad.gif
made another complaint by email jus now mad.gif mad.gif
nymerine
post May 12 2013, 07:06 PM

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Guys.. please report to 100... your complaint is unheard until you properly channels them.
theberry
post May 12 2013, 07:18 PM

OK!
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i think my speed has resumed back to normal at the moment.
silva83
post May 12 2013, 08:10 PM

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speed look ok atm.... at least I don't see ping timeout atm...
gahkin
post May 12 2013, 11:30 PM

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Hi, i wan to ask if i register this can using back my old number ?
blacktubi
post May 12 2013, 11:34 PM

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QUOTE(gahkin @ May 12 2013, 11:30 PM)
Hi, i wan to ask if i register this can using back my old number ?
*
Yes. RM140 per month free modem and cordless phone
theberry
post May 13 2013, 12:58 AM

OK!
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QUOTE(blacktubi @ May 12 2013, 11:34 PM)
Yes. RM140 per month free modem and cordless phone
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+ free tm Wifi ID
gahkin
post May 13 2013, 01:39 AM

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QUOTE(theberry @ May 13 2013, 12:58 AM)
+ free tm Wifi ID
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for what using ?
razuryza
post May 13 2013, 02:13 AM

\('o')/~fewwwiitttt~\("0")/
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QUOTE(gahkin @ May 13 2013, 01:39 AM)
for what using ?
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online at any tm wifi places lor
satriakid
post May 13 2013, 09:50 AM

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We all should just call up TM and file a complain. Isolated cases here and there being reported will not give them enough reason to justify what they are currently doing. I'll be filing my second report tonight when I get back home.
mun88
post May 13 2013, 01:37 PM

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QUOTE(razuryza @ May 13 2013, 02:13 AM)
online at any tm wifi places lor
*
may i know this tm wifi it is free for streamyx 4m user ? user id & password is same with streamyx 4m id?? i try many time cannot access...how ?
blacktubi
post May 13 2013, 02:29 PM

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QUOTE(satriakid @ May 13 2013, 09:50 AM)
We all should just call up TM and file a complain. Isolated cases here and there being reported will not give them enough reason to justify what they are currently doing. I'll be filing my second report tonight when I get back home.
*
Complaint to TM is useless

CfM is useful

TM probably just reply you with their TnC which they don't guarantee international bandwidth



This post has been edited by blacktubi: May 13 2013, 02:29 PM
muncheno
post May 13 2013, 02:58 PM

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QUOTE(mun88 @ May 13 2013, 01:37 PM)
may i  know this tm wifi it is free for streamyx 4m user ? user id & password is same with streamyx 4m id?? i try many time cannot access...how ?
*
It is not the same password.
Reset your password here.
https://tmbill.tm.net.my

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