QUOTE(plumberly @ Nov 16 2012, 06:59 PM)
3 things to share.
a. Withdrew my HL FDs for new FDs at BR today. Asked for a banker's cheque and was told a charge of RM5.15 even for premier customer. Later, they refunded the RM5 as the manager said no charge for premier member even wihout me making a noise on the charge. Thanks to the manager.
b. Opened FDs at BR asking for a higher FD rate, on top of the 0.05% I was offered on the phone yesterday. Much to my surprise, they gave me 4.11% for a year (amount is RMx00k). Will go and buy some durians tomorrow. They got some computer issue with my FD and I still have not got the FD receipts. Hope to get them by Monday. Still can see many chinese opening FD at BR.
c. Disappointing with UOB. Went there about 2 months ago and the lady said she would come back to me on a higher FD rate by late Oct as I intended to open one in mid Nov. No reply from her. SMS to remind her. No response. Called her and she said she would check with the HQ. No reply. Called her this morning. She was not in and her colleague helped me. She checked with HQ and they said they can only offer higher FD rate for amount > RM 1 million. If she told me earlier, I would not be chasing her for an answer. Not impressed with UOB and the lady.
Cheerio.
UOB is the most "stingy" bank I have ever seen. I have made many FD placements in UOB, but so far they just
gave me one umbrella. Some more they said I was the the only lucky customer who could get this umbrella..
When talking about banking systems, perhaps UOB is better and more organized than Bank Rakyat.
But when talking about the politeness and friendly toward customers, Bank Rakyat is better than UOB.
About Hong Leong Bank (Kuchai Lama)

when walk into the bank and look at Hong Leong bank stuffs' faces,
I feel like I owe them money..