how is it not true? let me ask you that?

what they are doing is basically a switch and bait. what kind of promotion is that when there is NO DISCOUNT AT ALL compared to the old pricing? you can do the calculation for yourself, what difference is this new "SALE" compared to the old pricing?

and furthermore, they actually removed iDiGi88 from the equation. my grievance on that, do read through my posts.

I don't believe I am misleading anyone, the numbers don't lie. any customer can tell you how the way it's put, how DiGi is pulling smoke and mirrors all round. the only one lying is DiGi when they switch the prices about, and then claim to the customer that the new plan is on SALE pricing and a PROMOTION, hoping to misle customers into thinking they're getting a better deal when they're not.

again, bait and switch in my case. cheaper price now, purportedly cheaper price if I invest more. but no, nothing of that sort.

so which telco the best now?

1) Maxis
2) U Mobile
3) Digi
4) Yes 4G
5) Celcom
6) TuneTalk

Maxis, with the new 4S plan. I think they deliberately come up with that to shoot back DiGi's weakness.

Umobile and so forth, I can't really tell. Never tried them here in Sarawak. Celcom, so and so but the 3G and dropped call rates are a bit of a turnoff.

sorry to ask this but

in your opinion

is Maxis really the best? then why so many Maxis users go to DIGI?

any bad experience when u use Maxis?

sorry to ask.. coz I am Maxis user also ^^

I use both lines for now. reason I got DiGi line is Maxis can be very expensive, and the contract sometimes very inflexible. Like iValue credit only reserved for Maxis to Maxis SMS, things like that. some people also don't like the data cap. other than that, the customer service is better than DiGi IMO and coverage and 3G is excellent.

this time I'm thinking of switching my DiGi line back to Maxis, as it seems the Maxis plan is better and also because of DiGi's "marketing". The 4S promotion seems very decent, I think ValuePlus is more flexible than iValue.

owh okay ^^ thanks for info. Imma had bad experience with Maxis. when i ask on forum abt my enquiry none answered. call 123 also take long time.. FB and Twitter SMS Update always down.. and data connection also always down. without notice

usually I call 123 will only press like 2 keys and then get to a human within at most 2 minutes I think? I'm OneClub so don't know if it's different for normal now, last time I know got a lot of key to press. DiGi, a TON of keys to press. and what's worse, it's very hard to get the option you want. their customer service very confusing and not helpful at all.

the SMS update service I have no idea, never subscribe. just know they spam a lot of junk hahaha!

you using iPhone too right? my iPhone does that sometimes, says 3G but no data connection. have to go flight mode to reset connection. think it's an iPhone issue, not Maxis.

I am using Samsung Galaxy Y.. I asked Maxis to stop all spam msg to my number already. sometimes I have to off my phone and on again to get back the data connection or call 123 and ask why and maybe wait till next day only back to normal.


Maxis also same.. call 123.. press 2( talk to customer svc) then press any number( means help u need from them-Maxis CS) then ,... waittttttttttttttttttttttttttttttttttttttt


Their data connection down sometimes without notice

maybe they give priority to oneclub I think. especially nowadays they add a lot of people to oneclub, all those bill above rm150/month one. but honestly I never wait too long one.

which area you at? I've experience data downage only 2 times in past year, both lasting around 6 hours I think. network upgrade or something. you can turn off the spam? I really hate it when my phone vibrate behind my head when sleeping at night hahaha

Haihhh.. sometimes get to call them fast sometimes wait 30 min++

I am at Taman Danau Desa.... when I call 123... they say they have a network downtime ... which occurs always @@

U can turn off spam msg by call 123, tweet to @ MaxisListens, post on Maxis Forum


Yeap last around 6 hrs.

then why me experience almost 3++ times in a month?

They say they upgrading their svc... u go Maxis FB page and see,, so many complaints..

This post has been edited by vuetnam: Jul 31 2012, 06:35 PM

so far, not having problem with celcom.. coverage celcom quite good.. always on 3G.. you can visit celcom website to view their package.. even if you take 500MB only, if you use more than that, they not charge you anything.. just speed slow a bit..

Cheers!

is that in KL? that's some heavy downtime. KL user base is so much larger than here, so think maybe they have issue keeping up? so have to keep upgrading network or something? not sure.

how about the coverage outside Klang Valley? like if u go back to hometown or outstation?

fyi, I live at kelantan.. not even in the city.. but still can get 3G signal..

Yeap, I stay in KL... my place near Mid Valley... but when I call., they say nationwide downtime... so I wait.. the next day back to normal

But these days Internet speed/connection slow at night @@ ...


and see I subscribe Internet Value Plan 75 3.5 GB//

Which telco is the best really depends on locations,3G speed,coverage,and budget..customer service quality for me is a value added things..the variable factors i stated above may change one's opinion on which telco is the best.

Some say digi is the best coz of their 'innovative pricing'(lacks coverage n speed)..some also said maxis is the best coz of their coverage n high surfing speed (though a bit expensive)..others said umobile is the best coz of their very high speed of 3g(but like digi,they have poor coverage areas)..some say celcom is the best coz of their 'innovative pricing',and wide coverage(but the surfing speed is not as fast as yes 4g,umobile n maxis)..
Anyone can say whatever they want..but the main n most important decision comes down to the user(u can figure it out,in time)

but from ur own opinion, ( what telco u r using now?) which is the best?

I'm currently maxis 4s ivalue 2 subscriber..as im living and works in selangor n KL respectively,i chose maxis because of its coverage covers almost everywhere i usually go..coverage-wise,i'd say maxis and celcom are the best..but in terms of 3G speed from those two,maxis is better..this i know coz i actively jailbreaks people's iphones for free (this is not a promo),all of them are either friends,relatives and colleagues..so when i jaibreak n download stuffs for them,i usually use their own 3g network..i've jailbreak my boss's and some of my friends' iphone n ipad who uses celcom..i really notice the difference when downloading even small tweaks like sbsettings n winterboard which doesn't require big size..even for that small stuffs,the difference in speed from those two are pretty obvious..but this doesn't mean maxis is always the best overall..it maybe a different story if i'm at other places..i only say maxis is the best in my case(i.e my usual location,satisfaction).

All that being said,its still your decision because its your money, n only you can decide what is the best for you.

Fyi,i've been a maxis subscriber since my college days in muadzam shah pahang(10 years ago),from hotlink user,then change to normal post paid,then ivalue 1 for iphone 4, n until today,iphone 4s ivalue 2..n yes,i'm a Maxis One Club member where i technically dont spend a dime when i sold my iphone 4 16gb n took the 4s 32gb for only rm799(without advance payment),which is the a profit of rm1 coz i sold my ip4 for rm800..plus for commitment fees,i actually pay less now (rm155) than my previous ip4 (rm100) because previously i own a 3gb(recently free upgraded to 4gb with no additional cost) maxis broadband (rm68)..now i cancelled my 4gb broadband n took the 1gb broadband for only rm18(tax purposes)..so u do the math..do other telco give this kind of promo??hell no(and i said this from my own personal experience)..believe it or not,i use the same number since i first subscribe to hotlink.

EDIT : i would like to add some more..for me,money is not my main criteria as long as their service matched my expectations..luckily for me,i got a good steady job after college with average pay..i wouldn't mind spend a bit more to get the best (for me) service that i can rely on..i dont expect to have a tip top 3g network when i'm in rural or sub-urban area coz i dont live there..there will be opportunity costs here n there for any telco that u choose to serve u as a customer..the difference is how u adapt with their disadvantages..for now,i'm satisfied with what i pay n what i get for that money spent..if maxis ever f**k me really bad in the future,i'll have no doubt of choosing another telco for sure

This post has been edited by maderfader: Aug 1 2012, 02:02 AM

owh icic... understand
,
For me, Maxis is very good and my opinion same like you, just that what I don't like is their customer service called 123 abt my issue and waited for 30min++ just to get through the Maxis CS even on Maxis Forum also no answer. And I also have Twitter&Facebook SMS Update problem which had constant downtime and delayed update almost everyday This really frustrates me.. called 123 but they say they will look into it... but still the same and finally I have to report SKMM and NCCC because of this issue which is never resolved.. till now.. I experience this since last year( for delayed update) and downtime( since February this year).. till now

They also didn't keep their promise that FB&Twitter SMS Update service upgrading will be completed by end of July.. but now 1st of August already.... still the same

Now even they have data network downtime, although not everyday, maybe 3-5 times in a month, suddenly happen without notice I am not sure why its like that. They should inform customers 1st if there is any downtime for 3G


not sure what to do.. but I stay with Maxis due to good coverage... haihhh what to do

i am using samsung galaxy Y which its a smartphone

I USE TO COMPLAINT OR LODGE A COMPLAINT THRU THEIR TWITTER @MAXIS LISTEN. ITS THE FASTEST WAY FOR THEM TO RESPOND N SINCE THAT I ONLY WILL CALL THEM IF THE PROBLEM NOT SOLVE.