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U Mobile U-Mobile Thread V4

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digilife
post Sep 19 2012, 06:45 PM

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QUOTE(noname_lah86 @ Sep 19 2012, 06:28 PM)
Somewhere around Bayan Lepas.

How is the speed after exceeding quota ?
*
Should have good signal over there, but there might have some "blind spots" , depending on your exact location.

After throttled speed, its 64kbps.


caffe_latte
post Sep 19 2012, 10:22 PM

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Hi i just subscribed umobile u28 package, may i know what's the rate of calling overseas (per minute) and also the rate of international sms (per sms)? thanks!
CnY Garage
post Sep 19 2012, 10:46 PM

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QUOTE(caffe_latte @ Sep 19 2012, 10:22 PM)
Hi i just subscribed umobile u28 package, may i know what's the rate of calling overseas (per minute) and also the rate of international sms (per sms)? thanks!
*
may refer here for the call rate

http://u.com.my/idd
http://u.com.my/budget_idd


sms

http://u.com.my/idd/free_idd_sms
Austin123
post Sep 19 2012, 11:39 PM

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im on U28, how to activate 3G call, i tried many times, cant video call at all, always stated 3G is out of coverage.
chuahcs79
post Sep 20 2012, 01:38 AM

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QUOTE(Austin123 @ Sep 19 2012, 11:39 PM)
im on U28, how to activate 3G call, i tried many times, cant video call at all, always stated 3G is out of coverage.
*
are u in umobile 3G coverages area ? hmm.gif


coolstore
post Sep 20 2012, 11:45 AM

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QUOTE(noname_lah86 @ Sep 19 2012, 06:28 PM)
Somewhere around Bayan Lepas.

How is the speed after exceeding quota ?
*
just go to 7-11, buy a umobile RM8 only, use up the preinstall RM5 credit to buy 1 day 500MB broadband to test out, then knowing exact performance at your place. no contract hazard, just RM8.
caffe_latte
post Sep 20 2012, 12:23 PM

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hey there, i just went to the umobile outlet in penang telling the people there i wanna subscribed to u28 plan (postpaid), and he told me it will take about 2-3 days to take effective. which means now i'm still using my old hotlink line. however the umobile just sent me an sms saying that my porting request has been denied, and ask me to contact umobile at 018-3881318.
may i know if i'll be charged by calling them? as my credit is almost finishing now >_<
CnY Garage
post Sep 20 2012, 12:25 PM

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QUOTE(caffe_latte @ Sep 20 2012, 12:23 PM)
hey there, i just went to the umobile outlet in penang telling the people there i wanna subscribed to u28 plan (postpaid), and he told me it will take about 2-3 days to take effective. which means now i'm still using my old hotlink line. however the umobile just sent me an sms saying that my porting request has been denied, and ask me to contact umobile at 018-3881318.
may i know if i'll be charged by calling them? as my credit is almost finishing now >_<
*
YUP SURE YOU WILL BE CHARGED

EVEN 018 CALL THE CENTER IS CHARGING
vostro78
post Sep 20 2012, 12:36 PM

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QUOTE(CnY Garage @ Sep 20 2012, 12:25 PM)
YUP SURE YOU WILL BE CHARGED

EVEN 018 CALL THE CENTER IS CHARGING
*
huh...018 call center also will get charge? i don think so...i use my prepaid 018 call 1318 for more then 20 min + (18 min was on the music) and my prepaid cost still same..
CnY Garage
post Sep 20 2012, 12:51 PM

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QUOTE(vostro78 @ Sep 20 2012, 12:36 PM)
huh...018 call center also will get charge? i don think  so...i use my prepaid 018 call 1318 for more then 20 min + (18 min was on the music) and my prepaid cost still same..
*
your case is charging on your FREE CALL daily 1hour, if you are not reloading and call 1318 would charge

for postpaid they charge the free min / 18cents/min
for 03 or other telco charge their own rate
tallrice
post Sep 20 2012, 01:57 PM

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QUOTE(caffe_latte @ Sep 20 2012, 12:23 PM)
hey there, i just went to the umobile outlet in penang telling the people there i wanna subscribed to u28 plan (postpaid), and he told me it will take about 2-3 days to take effective. which means now i'm still using my old hotlink line. however the umobile just sent me an sms saying that my porting request has been denied, and ask me to contact umobile at 018-3881318.
may i know if i'll be charged by calling them? as my credit is almost finishing now >_<
*
did u go to queensbay mall? i plan to go there also to subscribe for a rm58 postpaid... why they wanna reject an application? got money also dun wan to earn?
tallrice
post Sep 20 2012, 02:01 PM

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QUOTE(vostro78 @ Sep 19 2012, 05:26 PM)
digi really hopeless already...their main customer base i think mainly from Bangladesh already..
*
then i dun wan be a bangla tongue.gif
now i wan to ride on a maxis facilities but dun wan maxis service... hope this umobile can serve me well ...
CnY Garage
post Sep 20 2012, 02:33 PM

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QUOTE(tallrice @ Sep 20 2012, 01:57 PM)
did u go to queensbay mall? i plan to go there also to subscribe for a rm58 postpaid... why they wanna reject an application? got money also dun wan to earn?
*
sometimes they just follow the procedure, if you provide the information that not match with DIGI / MAXIS, MAXIS/DIGI will reject, nothing can UMOBILE do, or provided you are not BLACKLISTED
caffe_latte
post Sep 20 2012, 06:51 PM

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QUOTE(tallrice @ Sep 20 2012, 01:57 PM)
did u go to queensbay mall? i plan to go there also to subscribe for a rm58 postpaid... why they wanna reject an application? got money also dun wan to earn?
*
yup i went to the one at queensbay mall.
i'm not sure about that, will call them and ask later..
but i'm really wondering, isnt it the customer service line supposed to be free of charge?
need to settle stuff (which is not my fault) with them by phone call, but have to charge us for the call, something not right there..
anyway its just a personal opinion, no offence though smile.gif

This post has been edited by caffe_latte: Sep 20 2012, 06:52 PM
chuahcs79
post Sep 20 2012, 06:57 PM

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QUOTE(caffe_latte @ Sep 20 2012, 06:51 PM)
yup i went to the one at queensbay mall.
i'm not sure about that, will call them and ask later..
but i'm really wondering, isnt it the customer service line supposed to be free of charge?
need to settle stuff (which is not my fault) with them by phone call, but have to charge us for the call, something not right there..
anyway its just a personal opinion, no offence though smile.gif
*
nope, now a lot of hotline of CS need to pay, not only telco hotline... notworthy.gif

call them ( pay then wait, until reasonable time when they earn enough waiting time, they will pick up your calls lo )
LiMi
post Sep 20 2012, 11:21 PM

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Feel like switching to U28 next month.
Digi not for human use one vmad.gif

I mb try RM8 prepaid to test the coverage around selangor. Where can i get the RM8 prepaid pack ah?
epo
post Sep 20 2012, 11:34 PM

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QUOTE(LiMi @ Sep 20 2012, 11:21 PM)
I mb try RM8 prepaid to test the coverage around selangor. Where can i get the RM8 prepaid pack ah?
*
Any 7-11...
aqemmy
post Sep 21 2012, 12:52 AM

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Can I know the coverage for Semenyih, Selangor as I staying nearby the town area. Do I get 3G speed or the edge cause I plan to change plan to U28/U58.
queenc
post Sep 21 2012, 12:53 AM

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already new thread...
quote me..for tracking thx u
mydragoon
post Sep 21 2012, 10:19 AM

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just sharing my experience as post paid user... and feel free to comment/ correct me if i'm wrong...

* customer service can really suck. then again, i've used maxis and digi. no difference. biggrin.gif but u mobile CS improved a lot since 6 months ago... that time, recall being put on hold for more than 1 hour!!! gave up and hung up.

* they have stupid processes and requirements... like needing passport to enable IDD. and some more need deposit. most telco dun require deposit for IDD anymore la... there is already credit limit for post paid ma... if deposit to increase credit limit for roaming, ok la... plus, some ppl dun have passport leh...

* overseas sms... sending and receiving... seems to be a hit or miss. meaning... sometimes dun get the sms at all. i found out recently that my overseas fren sms to me did not arrive after he emailed and asked if i got the message. not sure of this is related to IDD (i have yet to activate IDD since where got ppl carry passport around everywhere!? myKad also they dun accept...

* callerID dun appear properly... i was calling my phone from office number and the number appeared as my office general number instead of my extension... called my colleague's phone... appeared as my extension. so, it's probably some system settings on u mobile's side... small issue... but can be annoying. coz... how to call back to the person if number dun appear correctly?!?

but all in... still happy la... it's really value for money. i want fast download... and u mobile gives me that.

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