I am also very unhappy with OKR SC.
I went in to complain that my Touran twice locked at D2 and ask them for a checkup.
They said nothing wrong.
When I complain that my car also judders in D2 again said nothing wrong and this is teh DSG characteristic. What a bunch of BS.
The next day I went to Sg Besi SC and immediately they diagnose and found out that my mechatronic is failing and suggest me to leave it for them to replace.
This is what I call service and thorough checking. They also found out that there is problem with my vacuum hose and waiting for replacement now.
QUOTE(pireshotmail @ Sep 2 2012, 11:39 PM)
Hi, thanks your reply.
The sound appear when I am driving oh, how do record...
It is like "GAGAGA" whenever driving in slow speed and not accelerate but I am sure it is not jerking.
Service center OKR, said is Golf TSI characteristic... which I am doubt.
such a bad experience, it is only 1 days old car.
Any sifu and owners sharing ?
Very much appreciate you all sharing. Thanks a lot.