Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle
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 Dec 10 2018, 12:18 AM
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#381
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Staff
72,814 posts Joined: Sep 2005 From: KUL  
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QUOTE(saitong09 @ Dec 9 2018, 11:41 PM) If HLB don't waive then escalate to BNM Well, not sure if I can win a case here because it's indeed my fault for paying a day late.    QUOTE(svefz @ Dec 9 2018, 11:57 PM) Me too. Late one day kena charge Late Charge Debit Adjustment RM80.12 and F.INTEREST 15.0000 % RM160.52 Wow, yours more hardcore than mine. When did this happen? |
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Dec 10 2018, 01:08 AM
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#382
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(svefz @ Dec 10 2018, 01:04 AM) Last month. I know it was my fault Same here. Mine was due on 16th and I paid on 17th morning.  My due date on 12/11/2018 and I paid on 13/11/2018 Really damn it. So heartache to see such charges. Did you try appealing? |
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Dec 10 2018, 04:07 PM
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#383
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(lobsterman @ Dec 10 2018, 03:55 PM) happen to me here also. so far other bank still have grace period if not mistaken. call the cs and ask to waive but need to pay the interest 1st to raise the waiving request. take 3 to 5 working days only will know it success or not. did that to my pb plat before. So, is your HLB card's interest waived by them? I wanna set my expectation.  |
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Dec 12 2018, 07:36 PM
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#384
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(svefz @ Dec 12 2018, 06:54 PM) Yes. I already get the refund yesterday. Cool. Thanks for the good news!  |
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Dec 31 2018, 11:54 PM
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#385
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(kaiserreich @ Dec 31 2018, 11:25 PM) Aeon and ambank are quite strict. Miss 1 day and ccris will mark '1', and interest charged accordingly. Oh, didn't know that but HLB has reserved my interest. Ocbc got 1 time i forgot to pay for 1 month, just had to pay late fees, no impact on ccris.  |
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Jan 28 2019, 02:05 PM
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#386
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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Is there something wrong with the online statement viewing function? Usually HLB will send to my email on 28th's morning but I'm yet to receive anything. I tried using HL Connect desktop to view and it has no response for this tab.
Tried to use app and when I tried to login it says server is busy. I will assume it is technical issue with HLB. |
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Feb 16 2019, 02:40 PM
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#387
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(tifosi @ Feb 16 2019, 02:38 PM) I received a RM 25 cashback "STY-1 Cashback" for my Mach but I can't recall where was it from. Anyone obtained it as well? The amount seems like SST amount. Is your SST being charged already? |
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Feb 16 2019, 05:23 PM
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#388
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(tifosi @ Feb 16 2019, 05:04 PM) It was charged in Dec statement. Paid it and didn't request for any waiver. It seems there are people getting it in Wise and Fortune thread too but nobody has the answer yet, can call CS. Not complaining, just curious where the cashback is from  |
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Mar 28 2019, 11:05 AM
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#389
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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Saw SST being charged to my latest statement and called CS to ask if HLB can help to absorb this cost for me.
The CS said can, provided if I spend 3x within 30 days, any amount. It will be credited back to me in 60 days. Not an issue for me to spend 3x as I use this card almost on daily basis for dining purpose. |
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Mar 28 2019, 01:40 PM
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#390
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(mamamia @ Mar 28 2019, 12:57 PM) Wow, so nice.. I didn’t ask for it last year sep, should have call n ask.. Yeah, I was just trying my luck only. Didn't expect such easy criteria. |
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Mar 28 2019, 04:35 PM
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#391
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(putra23 @ Mar 28 2019, 04:19 PM) My SST due only next month. However, I called CS about SST offset. Told me that can only request after SST charged. Anyway, CS told me that the offer is 6x spending within 30 days and credited within 60 days. Hmmm... the offer slightly differs... Yeah, I asked few times and she said 3x. Even 6x is also fine as I swipe more than 10x per month. |
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Mar 28 2019, 05:02 PM
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#392
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(kelvinlzy @ Mar 28 2019, 04:43 PM) I usually drive through M*D just for ice-cream and paid using this card. One can never have enough Sundae Yeah and just wave it away. |
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Apr 17 2019, 12:18 AM
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#393
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(putra23 @ Apr 16 2019, 10:05 PM) Finally called CS. It is 6x within 30 days. Should be fine for me. Just curious why no standardized conditions. I'm not sure either but I also have achieved more than 6x, I hope they keep to their promise. |
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Apr 28 2019, 12:04 PM
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#394
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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My statement date is every month's 27th. Just received my latest statement and got back the RM 25 credited on 26th under "STY1-Cashback". Thanks HLB!
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May 1 2019, 12:05 AM
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#395
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(majorarmstrong @ Apr 30 2019, 09:51 PM) anyone know what is this? Probably this? https://www.hlb.com.my/en/personal-banking/...ls-bonanza.html |
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May 1 2019, 01:17 AM
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#396
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(majorarmstrong @ May 1 2019, 12:54 AM) possible as i did pay my unifi bill only 1 time through Hong Leong - i am super lucky!! Good for you. I seldom have such luck even I participate in contests. |
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May 1 2019, 10:11 PM
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#397
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(majorarmstrong @ May 1 2019, 10:05 PM) got my statement today and this is what i see and i have no clue what is it This promo I assume: https://www.hlb.com.my/en/personal-banking/...-cash-back.html |
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May 29 2019, 02:24 PM
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#398
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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Just received my latest statement and saw this posted on 23rd May: RM50 CASHBACK SPEND CAMPAIGN. Yeay, don't know what is this but free money, why not?
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May 29 2019, 05:35 PM
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#399
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(digidigi @ May 29 2019, 03:54 PM) they just reject my application, I will play around with them, let them see some colour 😡 Which card? MACH is no longer exists in the market, only current users can continue holding it. |
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May 29 2019, 11:10 PM
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#400
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Staff
72,814 posts Joined: Sep 2005 From: KUL
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QUOTE(terradrgn @ May 29 2019, 07:11 PM) Yes, that's the one. I found out just now too and I really didn't remember I participated until I checked back my SMS history. After registered also didn't recall I need to spend an aggregate amount of RM 100 with minimum three transactions. I spent like normal and swiped dining like normal. I think I only fulfilled RM 100 by 10th March. Happy I still got it even though it's FCFS. QUOTE(mamamia @ May 29 2019, 07:23 PM) Only for selected customer who receive the sms Yeah, apparently it was. I hope you also got it. |
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