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 Peugeot 408......, Launching Soon ? Now with pics... :D

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Gill71
post Jul 3 2012, 07:04 PM

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QUOTE(SKYjack @ Jul 3 2012, 06:27 PM)
They do have temporary cars for use. But not everyone seems to able to get hold of it. The excuse is that all cars are taken. The real situation is NASA's customer service sucks. They are always late in taking remedial steps. Remedies on the whole are only feeble. With Peugeot France coming in a big way in Malaysia,I was under the impression things would improve at NASA. Unfortunately nothing much has changed. 
It is indeed sad to see this attitude,especially since we are the customers who are putting food on their table! 
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i think it's really important to take this matter to its highest authority/ management and demand for resolvement, because this cannot continue further..
Termibait
post Jul 3 2012, 09:26 PM

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I have booked 408t...Anyone knows what modification can be done on this car? Thinking of adding bodykit..
din5353
post Jul 3 2012, 09:33 PM

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QUOTE(Gill71 @ Jul 3 2012, 07:04 PM)
i think it's really important to take this matter to its highest authority/ management and demand for resolvement, because this cannot continue further..
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Can we all try to get email of higher up and we emailed them complain about this matter. I think if lot of people complain, "maybe" they will do something about it.
SKYjack
post Jul 4 2012, 09:45 AM

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QUOTE(Gill71 @ Jul 3 2012, 07:04 PM)
i think it's really important to take this matter to its highest authority/ management and demand for resolvement, because this cannot continue further..
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Yes you got my vote! Any idea how we should this? A collective move will be better than individual demands!
kevinboey86
post Jul 4 2012, 09:59 AM

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Yea i agree too someone from the top management have to really look into this problem seriously.........

Last night as i was driving my car and take a left turning at the traffic light there is some squicking sound so i wasnt sure if its the car or something external....so i just let it be......this morning my gf is heard the same sound when making a left turn and its seriously bothering me........The car is only 1 week old and its just back from fixing 1 problem and another problem comes up....

I have never face this in my years driving local cars. Even my Myvi after a few years only problems will surface.....
din5353
post Jul 4 2012, 10:09 AM

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QUOTE(SKYjack @ Jul 4 2012, 09:45 AM)
Yes you got my vote! Any idea how we should this? A collective move will be better than individual demands!
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I do google last night and i found twitter of Dato' Wira Hj SM Faisal SM Nasimuddin, 1 of the board of director NAZA group.but is it proper if we pm into his twitter? tongue.gif


Added on July 4, 2012, 10:12 am
QUOTE(kevinboey86 @ Jul 4 2012, 09:59 AM)
Yea i agree too someone from the top management have to really look into this problem seriously.........

Last night as i was driving my car and take a left turning at the traffic light there is some squicking sound so i wasnt sure if its the car or something external....so i just let it be......this morning my gf is heard the same sound when making a left turn and its seriously bothering me........The car is only 1 week old and its just back from fixing 1 problem and another problem comes up....

I have never face this in my years driving local cars. Even my Myvi after a few years only problems will surface.....
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I did not realize my cornering is it have sound or not. Maybe you can try again when have opportunity and if the sound still there, no choice have to go to SC to report this thing.

This post has been edited by din5353: Jul 4 2012, 10:12 AM
kevinboey86
post Jul 4 2012, 12:00 PM

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I just did a quick run with the car...im not sure if its the rear suspension or axel causing the noise.....the noise is on and off...happen during sudden break....sudden darting forward or left and right turning
westcoastbay
post Jul 4 2012, 01:00 PM

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Seems like the SC problem not going to be resolved soon.

Going to change my mind and get a Kia. tongue.gif
Gill71
post Jul 4 2012, 01:21 PM

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QUOTE(kevinboey86 @ Jul 4 2012, 12:00 PM)
I just did a quick run with the car...im not sure if its the rear suspension or axel causing the noise.....the noise is on and off...happen during sudden break....sudden darting forward or left and right turning
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try more drive to it, varying speed and at quiet areas to diagnoise where the sound is coming from, then easier to troubleshoot.
kevinboey86
post Jul 4 2012, 01:36 PM

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Sorry for the false alarm....just came back from SC...they found that a part from the top of the spare tyre somehow dropped into the boot. It sounded more like a suspension problem then a knocking metal problem thats why i was very concerned just now....thanks for the advice!
Gill71
post Jul 4 2012, 01:45 PM

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QUOTE(kevinboey86 @ Jul 4 2012, 01:36 PM)
Sorry for the false alarm....just came back from SC...they found that a part from the top of the spare tyre somehow dropped into the boot. It sounded more like a suspension problem then a knocking metal problem  thats why i was very concerned just now....thanks for the advice!
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good to hear that... as for contacting the management for any unsatisfactory issues, i suggest writing to Nasim CEO Dato Samson for a more localised solution.
kejusan
post Jul 4 2012, 02:17 PM

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QUOTE(Gill71 @ Jul 4 2012, 01:45 PM)
good to hear that... as for contacting the management for any unsatisfactory issues, i suggest writing to Nasim CEO Dato Samson for a more localised solution.
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Any email/proper channel which we can highlight our concern to him?

BTW, I've contacted my SA yesterday for the 2500km inspection at Glenmarie SC and managed to set appointment on 16 July. A little advice, please book for servicing at least one month earlier.
LLH
post Jul 4 2012, 02:57 PM

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To be honest, there are many peugeot fans around including myself but many have turned away after learning so many service n after sales problems.
SKYjack
post Jul 4 2012, 04:15 PM

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QUOTE(LLH @ Jul 4 2012, 02:57 PM)
To be honest, there are many peugeot fans around including myself but many have turned away after learning so many service n after sales problems.
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You are right bro. I kept away from Peugeot for 2 years due poor customer service reputation. I had decided on a used 407 and do servicing with indpendent workshops. But these fellows are so clever with their pricing that I got trapped into buying the 408. My car is running very well and I am pleased. Touch wood! However I am nerves about Nasm's continued poor customer service!
pinchboyz
post Jul 4 2012, 05:03 PM

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have you all tried this???
http://www.peugeot.com.my/contact-us-info/

kejusan
post Jul 4 2012, 06:24 PM

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QUOTE(pinchboyz @ Jul 4 2012, 05:03 PM)
Peugeot called me to do customer satisfaction survey just now. I mentioned to them that the waiting que for servicing/inspection is too long and I didn't manage to get appointment date to my convenience. I also ask them which channel to go to if I want to complain and they told me just call and email as stated in website above.
SKYjack
post Jul 4 2012, 07:22 PM

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QUOTE(kejusan @ Jul 4 2012, 06:24 PM)
Peugeot called me to do customer satisfaction survey just now. I mentioned to them that the waiting que for servicing/inspection is too long and I didn't manage to get appointment date to my convenience. I also ask them which channel to go to if I want to complain and they told me just call and email as stated in website above.
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Yours can be a test case here. Let's see if they are serious. Why don't you callup and try to change your appointment date to your convenience?
kejusan
post Jul 6 2012, 12:25 AM

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QUOTE(SKYjack @ Jul 3 2012, 09:04 AM)
Good FC. The NA is also economical. After the 10k service,FC will improve further. Do report the pull,although this seems to be common with Pugs. I have not gone long dist. yet, but I notice a slight pull to the left.
Usually you might hear a soft repeated tick for a while untill the engine cools down,but this is after engine shut down. I'm puzzled you say it happened in the morning.
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The 'knocking' sounds will be heard when I turned on the AC before the engine warms up. If I let the engine warms up for a while and then only I turn on the AC, the sound wouldn't be there. Anybody experience this or maybe could try switching on the AC right after starting the engine and straight away drive the car slowly out of the porch and observe for any slow knocking sound from under the hood??
kenso77
post Jul 6 2012, 07:36 AM

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QUOTE(kejusan @ Jul 6 2012, 12:25 AM)
The 'knocking' sounds will be heard when I turned on the AC before the engine warms up. If I let the engine warms up for a while and then only I turn on the AC, the sound wouldn't be there. Anybody experience this or maybe could try switching on the AC right after starting the engine and straight away drive the car slowly out of the porch and observe for any slow knocking sound from under the hood??
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Knocking sound or tapet sound?
din5353
post Jul 6 2012, 09:52 PM

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I just saw 1 408 white on kesas going to kemuning.Is it belong to owner here?hehe

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