Hello, anyone here working for Cochlear in MV? How are the benefits and the environment there?

Thanks in advance.

This post has been edited by ykw_86: Apr 23 2012, 01:37 AM

never heard b4 but from the name i know it something to do wif hearing aid business

Hi ykw_86, I'm not working there but what position you apply? Is tat at MV?

You get interview there? Oh my god..so am I....what post?

what post are you going for?

Web Content Analyst..how about you?

im just kepoh asking LOL.

but i heard from someone that they are consolidating their APAC IT Ops in Malaysia.

Hi, how is everything goes?benefits and environment?got the chance to interview...

From what I know... If you are okay working for a micro-managing numb nut of a femaile manager... Then I guess it's all good lah

i to heard the manager is a female.
my inside source tell me that the mgr not very good... she from logistics background, hired by Australia (Cochlear is Australia company) to run IT Operations... boleh ar u tell me?

Apparently, some employees in this company barely lasted 2 months. Beats me why that happens but I'm willing to bet that it ain't something good. And... Some insider news as well (yes... how very unfortunate that I have a friend working there. She's looking to leave as well )

ya ka? good gossip talk... must ask my fren
from what i hear, even the 1st employee hired directly from Australia resign. apparently some politics in there. yes, the mgr is NOT the 1st employee.

anyway, good luck to whoever wants to join... i wish you well. HAHAHAHHA....

lol dude, too late your reply, i already join...

Dude, so how's the company so far. Received an email to attend an interview for system admin position.

My friend said someone resigned after 3 weeks of working for this company. The manager has brought in her friend to assist her daily tasks. This woman is 100 times worse than the boss herself. She has been scrutinizing on small matters, such as "no tissues for staff", "keep the new tissue boxes in cabinet, otherwise the staff will steal them", "create trap to trap the poor cleaner until she got sacked!!" and many more!!! How can people work for this company?
I heard there are a lot more stories... maybe people from this company can reveal more??

Wow is it reli that bad?

hi guy,

wanna to know if its a good choice.... just got a call from this company.....as customer Service/Service Desk Analyst - Level 1 ... is it a good choice for me to join this company?...

dun want to make a bad choice.... tq

Hi flyong88. Did you read all the posts? If you join this company, you will regret!

If you guys do not mind to work with crazy women then join the company. Crazy woman has nothing to do. She asked her assistant to check the time in and time out report. If you step out from the company must inform or get permission. Ta pao for breakfast? ? No way! ! Long lunch? You will kena gao2. If you consistently spend times at pantry, you will be warned. Conclusion, she just want her staffs to sit in front of the computer from 9-5pm.

Can you imagine cleaner also received warning letter? The lady boss loves to give warning letter.

One more thing regarding this crazy woman is she loves to accuse her staffs. Accused her staffs sleeping in the meeting, accused her staff yelled at her. . She didn't show a good example. Her staffs are not allowed to work from home but she can work from home because of her dog.

If you work in this company you will feel like you are back to schooling time. No Flexibility. If your ring tone is too loud then she will sound. If your desk has too many stuffs, she also sound.

Her staffs use which toilet she also want to control. Not only toilet, tissue and how long the staffs go toilet... I think she has mentally problem. She wants to control everything.

No dental, no optical, no performance bonus, no flexibility... One of her staffs tendered and not allowed to take leave when servicing the notice. Have you heard of this policy? If she tells you cochlear can work for flexi hour. Please ask her to elaborate the terms properly. Her flexi hour definition is different.

Hi Chariotannee,

Yeah, i read all the post but that was abt 1-2 yrs ago, so i wondering if now still the same like "HELL"... hahahaahaha
Thank you so much for your information, are you from Service Desk Analyst - Level 1 department as well? Because the position which they offer to me is : Service Desk Analyst - Level 1. And i has been told that there are only 2 person currently work in the team.

Really wish i can know more details abt the department before make any decision.

And her is referring to ????. What's her name ?

Thanks,


==============

And how abt the pay range for Service Desk Analyst - Level 1 in Cochlear. Are you still working in Cochlear now?

This post has been edited by FLYong88: Nov 15 2013, 07:08 AM

I really salute for those still working there. I don't think there is any changes on the working environment.. Who is she? You join the company then you will know hehe. Sorry I don't know the salary range probably you can ask the person who called or offered you the job.

There are lots of stories behind.. join the company then you will hear more. Hehe. Everyone's level of tolerance is different. Probably you can sustain in the company. Who knows?

hehe.... she is it start with : Sxsxn xxx?


dont tell me i am right... plsssssssssss

What do you think? Hehe

Chariotannee: I am sure she has her reasons for doing the things she do. I find it hard to believe that a person would be so extreme. Maybe you are looking at this from a very negative angle? Or maybe you misinterpreted some of her actions.

Would be good if more (recent) input is given from different perspectives. I suspect there is a lot of trolls here.

Hi, are you working in Cochlear now??

By lookin at theironicperson's reply, I can guess she stil workin in cochlear less than a year n never get anythin from that woman. I m not lookin at -ve angle but diff angle. U can choose not to believe. It happened and is happenin... to diff ppl. Who wan to share the story if they kn u r on her side? Times will prove. U wil see her true color.

u still working there or aldy left?

Does it matter?

Bro, have you interview for the job? i Just get an offer for this service desk level 1 as well...wish to know more...

hahaahahahahaa... sorry for late reply dude... so how?? have you go for the interview?? If yes, i believe you do not need me to tell you anything in details.

It's soooooooooooo $^$&%^.... From the way she replied my question, i believe she is not from IT background.

I thought mrverdi2k already mentioned she was from logistic background? Btw, wat did she ask?

Hi Almondli & FLYong88,

I also would like to know more about the company. Are both of you currently working there?

Thanks.

Andrew

Oh wao this thread come alive!

any1 got anything to add? I am really interested to know.

tq

Hello Andrew, you can ask alwynchunn.

sorry, Bro...i nvr go for the interview after getting so many negative feedback...>.<

Maybe she just needs some love. Staying at home with a puppy is the first sign of cat lady syndrome.

Anyone care to take a bullet for the team?

Any latest update on this company environment?
Realli no benefits at all?

anyone got chance working here?i plan to apply.

Anybody knows about this co or working there?
How's the environment? How's the management?

Low EQ Queen of Micromanaging in KL branch as head. Be very careful. Talk to some reputable head hunters and they will strongly advise against joining. Unless your aim is to bend your head down and admit to mistakes (even though the mistake wasnt yours to begin with) and get your salary by working your heads off in (more often than not) wrong directions; Join at your own risk.

After so much of bad comments, still want to apply??? Sexyme, I totally agreed with you. Give me five!!

anyone can share more details working in this company?

They just implemented the dental n optical claim. The rest remain unchanged. Please read the previous post.

so bad ya?
luckily i didnt apply
this woman is very2 crazy

I got an interview there next week as Oracle Analyst. Is all bad things mentioned here remain unchanged? Benefit and working environment wise?

You are PL/SQL developer or Oracle Apps functional consultant?

I have 2 other companies who is hiring.

Let me know if you are interested.


But to answer your question, yes their Head might be difficult to handle as a superior.

They have shifted to Bangsar and they have increased the items in benefits.

*Cochlear is sister company of my client and my company ex-clients. =)

I am an Oracle Techno Functional Consultant. I have just done the psychometric test which i believed the final stage for hiring. Still awaiting their feedback.

If u aware, can u let me know what are the benefits they offer?

I just got an offer at cochlear..Does the working environment improve?

This what i saw in glassdoor, benefit like not bad comapre to my current company..

Monthly salary
Guaranteed bonus equivalent to 1.5 month's salary (paid in monthly instalments)
Travel allowances
Car park reimbursement
Employee provident fund (EPF) – Employers Contribution at 14%
Social security contribution (SOCSO)
Medical insurance (spouse & children)
Personal accident & Group Term Life
Dental/Optical (1 year minimum service)
Medical Claims (in addition to medical card)
15 days annual leave
Allowances for overtime/replacement leave

Are you also got offer from Cochlear?

I just got an offer at cochlear for Level 1 service desk analyst...any improvement now ?

What the ... why didn't you?

Hi bro, May i know how did you apply for the position? Could you kindly point me in the right direction please?

I applied for the position and was closed to the offering stages. But I turn them down. Their working hours not suitable for me.

This level 1 service desk role is working for Australia time. Two shifts. Interviewed by VP and Head of HR from Australia.

I completed an online test of Inductive Reasoning & Occupational Personality Questionnaire. Time given only 25 minutes. It's on purpose to test you overall.

In order to fit in such environment, you have to be in right on time. Late even by 3 minutes is still late. Not much of room for flexibility.

This post has been edited by Keatsan: Nov 4 2016, 04:17 PM

I just finished my interview with them.Interviewed by VP and Head of HR from Australia too. The question is tough and weird for lvl 1 service desk ( even I am not working on that role but the pay is quite good from my current employer ).

Anyway, I dont see any flexibility. The working hour is 6-3 , 3-12 and they will add another shift 12-8 for West Hemisphere, follow the sun SD.

An example they asked is " What is the most difficult user issue you have encounter, how did you apply your analytic skill and your engagement to user?" .

Please take note that they would not accept if you provide a technical explanation. It need to be general and not following any particular issue ( even they asked what is the most difficult user).

Anyway, best of luck amigos. I turned this down too.

Saw some position and tempted to apply, seems like a lot of past bad stories beneath it..how's the working culture now?

Got call for SSR .. Is the company still as bad as before ??

Hi,

Anyone still working here? Appreciate if you can update on the latest working environment and benefit.

Thank you.

what you mean by consolidating their APAC IT Ops ? reducing head count ?

are you saying only that female manager ? but im sure there are other teams there, right ? Thre are also employee who work there but reports to their manager located in other country ?

who is that woman? IT operation manager or?

nobody update?

Ty to interview and get to see the working environment first.

I heard from my friend said that not bad nowadays in terms of working environment, but maybe based on department

She is worst. IT Operation manager ( Service Desk). s**an. She will follow up EVERYTHING. Will monitor and see everything. This retarded bitch even request CCTV surveillance but thank god security team rejected her request. What a witch!

This post has been edited by Flishaupe: Jun 13 2017, 02:18 PM

[quote=Flishaupe,Jun 6 2017, 01:36 PM]
She is worst. IT Operation manager ( Service Desk). s**an. She will follow up EVERYTHING. Will monitor and see everything. This retarded bitch even request CCTV surveillance but thank god security team rejected her request. What a witch!

[/quote

meaning that after you do the online assessment they give an offer?

how long it will takes to confirm you might get the job?

After online assessment, they will call you again for final interview ( If you passed the test or the criteria they are looking for)
Then only they will offer ( They ask you to go through all this and then only discuss about your salary)

Why so desperate to join bro?

I'm not sure of the offer, I turn them down before they could proceed.

If you're a first timer, you could try to get the hang of it. Nevertheless, they are better roles with much room of learning and flexibility out there.

This is an Australian company, so expect to work harder as an Asian. I'm sure the benefits are pretty good. But in terms of career path in the company itself, that remains a question.

i've been to 2nd interview with the director that stay at denver and now they ask to do the on9 assessment. hahaha at least i know what might happens next rather then wait at the end of the day nothing lol

thanks bro

This post has been edited by mayo_ness: Jun 16 2017, 12:40 PM

I believe most of the comments in here is not true, this is a good company which is keep improving, and provide so much opportunity for you to grow in you career path. people in the company is nice and helpful. I did not encounter those "horrible" experience as describe in those post. Overall, a good company to join.

just bcoz u didn't encounter those "horrible" experience doesn't mean 'most of the comments' here is not true.

some ppl have never been robbed too, but that doesn't mean crime doesn't exist

Seriously hard to find a company which can give CONTRACTUAL bonus 1.5 mths and paid in monthly basis as cash advanced. Most of the company once you tender, you get nothing.
Every company also has their pro and con, depends which point of view you are from. You need the high pay money??? or you want to be politician to join the politics group??

Try to stay away from the negative comment, then you will feeling good.

since u take the time to create a new account just to post this comment, i believe you.

as much as i believe mo1 is innocent

Sounds like lots of horrible reviews/experience by people, how about working from home policy? Does the Malaysia office allows that?

Working from home is not allowed.

Depend department, some department is allow, but not happened in frequency.

Public Holiday is allow

Oh, I guess this saves me a trip from going to the interview

wow....need to work on public holiday too. nice

Please explain why there's TONNES for service desk who already been hired but still got probation ( even already work for 6 month).
I could only explain in service desk environment.
We have PIP for everything. Case logging..sucks? PIP
Tardiness ( We do not mess around with tardiness. This is a school, no tolerance)
Call quality sucks? PIP
MC also is a taboo here. If you frequently not feeling well, please dont apply here if you like to have probation extension till they find a replacement for you.

For anyone who are coming for interview, do prepare yourself as the person who will interview you, a man, is not from SD background hence the question might seems weird with you.
Do prepare yourself being uncomfortable as I must admit, they did provide a very big money but as what Spidey always said, "With great power comes great responsibility".

They pay high amount of cash for a reason. They are not looking for work life balance. This department is expanding with a witch on the helm. Hence she is trying to prove something to management. Maybe try to apply once everything cool down.

But anyway, think again. If you want money, then you know and you must abide to all their rule. It is simple. Nobody pay high and expect good work life balance thinggy.

Thanks!

@yapmj_0909 Lol only 2 post and all of them is in this thread. I guess based on the thing i type here, you know who am I arent you? You can highlight this to management if you wanted to. . I believe I also have a very rough idea who are you. Just want to let you know, I am NOT afraid of you. Come find my mistake, put me in your PIP and release me. I motherfucking dare you.

This post has been edited by Flishaupe: Jul 14 2017, 12:28 PM

disagree with "Nobody pay high and expect good work life balance thinggy"

theres a good company that can offer high pay and still have good work life balance

anybody working as a order management analyst here?

I just got an offer at cochlear for Level 1 service desk analyst.
Does the working environment improved now ?
How is the working culture over there & also the workload.

Mind shed some light on that? Would like to join that company

thumbs up!

Bro did you take the job? Hows the environment and management like?

Hi. How many interviews or tests before you can join Cochlear?

This is really old news and the person you are talking about already lest the company, so this is no longer relevant information to relate to.

Bro u reply to a 6 year old message.

Anyway I want to know if cochlear expanding or not in KL

Currently Susan Woon is in Ramsay Sime Darby Healthcare working as the CIO since mid-2018. Same style, same erratic behaviour as was described. High department staff turn over ever since she join.

Hi all, this thread gone quiet after the “prev manager” left. No news is good news?
Anyone working in software development there? What’s the software developer management and work life like?
Is the company policy very restrictive? Thanks for the advice.

Anyone know Kanso-3 or Kanso-2 firmware can be update?