I applied for the position and was closed to the offering stages. But I turn them down. Their working hours not suitable for me.

This level 1 service desk role is working for Australia time. Two shifts. Interviewed by VP and Head of HR from Australia.

I completed an online test of Inductive Reasoning & Occupational Personality Questionnaire. Time given only 25 minutes. It's on purpose to test you overall.

In order to fit in such environment, you have to be in right on time. Late even by 3 minutes is still late. Not much of room for flexibility.

This post has been edited by Keatsan: Nov 4 2016, 04:17 PM

I just finished my interview with them.Interviewed by VP and Head of HR from Australia too. The question is tough and weird for lvl 1 service desk ( even I am not working on that role but the pay is quite good from my current employer ).

Anyway, I dont see any flexibility. The working hour is 6-3 , 3-12 and they will add another shift 12-8 for West Hemisphere, follow the sun SD.

An example they asked is " What is the most difficult user issue you have encounter, how did you apply your analytic skill and your engagement to user?" .

Please take note that they would not accept if you provide a technical explanation. It need to be general and not following any particular issue ( even they asked what is the most difficult user).

Anyway, best of luck amigos. I turned this down too.

Saw some position and tempted to apply, seems like a lot of past bad stories beneath it..how's the working culture now?

Got call for SSR .. Is the company still as bad as before ??

Hi,

Anyone still working here? Appreciate if you can update on the latest working environment and benefit.

Thank you.

what you mean by consolidating their APAC IT Ops ? reducing head count ?

are you saying only that female manager ? but im sure there are other teams there, right ? Thre are also employee who work there but reports to their manager located in other country ?

who is that woman? IT operation manager or?

nobody update?

Ty to interview and get to see the working environment first.

I heard from my friend said that not bad nowadays in terms of working environment, but maybe based on department

She is worst. IT Operation manager ( Service Desk). s**an. She will follow up EVERYTHING. Will monitor and see everything. This retarded bitch even request CCTV surveillance but thank god security team rejected her request. What a witch!

This post has been edited by Flishaupe: Jun 13 2017, 02:18 PM

[quote=Flishaupe,Jun 6 2017, 01:36 PM]
She is worst. IT Operation manager ( Service Desk). s**an. She will follow up EVERYTHING. Will monitor and see everything. This retarded bitch even request CCTV surveillance but thank god security team rejected her request. What a witch!

[/quote

meaning that after you do the online assessment they give an offer?

how long it will takes to confirm you might get the job?

After online assessment, they will call you again for final interview ( If you passed the test or the criteria they are looking for)
Then only they will offer ( They ask you to go through all this and then only discuss about your salary)

Why so desperate to join bro?

I'm not sure of the offer, I turn them down before they could proceed.

If you're a first timer, you could try to get the hang of it. Nevertheless, they are better roles with much room of learning and flexibility out there.

This is an Australian company, so expect to work harder as an Asian. I'm sure the benefits are pretty good. But in terms of career path in the company itself, that remains a question.

i've been to 2nd interview with the director that stay at denver and now they ask to do the on9 assessment. hahaha at least i know what might happens next rather then wait at the end of the day nothing lol

thanks bro

This post has been edited by mayo_ness: Jun 16 2017, 12:40 PM

I believe most of the comments in here is not true, this is a good company which is keep improving, and provide so much opportunity for you to grow in you career path. people in the company is nice and helpful. I did not encounter those "horrible" experience as describe in those post. Overall, a good company to join.

just bcoz u didn't encounter those "horrible" experience doesn't mean 'most of the comments' here is not true.

some ppl have never been robbed too, but that doesn't mean crime doesn't exist