Forumer you are complaining against: suntzulee
Item being sold/bought: Samsung Note (Ceramic White)
Original thread link: http://forum.lowyat.net/topic/2299648
Date of transaction: 20-04-2012
Details of the complaint :
Initial, I have verified with the seller "suntzulee" whether the phone is SME set or not. Although I have waited for 1.5 hour, finally we met up & made the deal on 2012-04-20 8.30pm at Kota Damansara. After I went home, I tried to register for e-warranty as "suntzulee" said this device has not yet registered, but unfortunately, I did not success. Then, I tried the SMS function to 62002 for the warranty verification, the SMS replied "The IMEI xxxxxxxxxx need to be registered. Please request your phone retailer to activate E-warranty." So, I contacted "suntzulee" & he said would help me to verify it.
The next day, I saw a friend of mine who's using SME set of Samsung Note. Thus, I compare my friend's device with the device that I got from "suntzulee". The CSC code of my friend's device is different from my set. So, I manage to get online & search for the CSC code. The CSC code of my device is from Europe, while my friend's CSC code is from Malaysia. Next I check the back of the phone (after lift out the battery), it contains warranty stickers from S-Link Holding Sdn. Bhd.
So, I PM "suntzulee" that his device is not SME & request for refund & I tried to call his no 018-222 4218 (which shown in the selling thread). Until now, he did not reply me, although he's online & replied in other threads.
This post has been edited by chin_kh: Apr 22 2012, 01:02 AM
Conman: suntzulee, AP Device Sold as SME ....
Apr 21 2012, 09:23 PM, updated 12y ago
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