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QUOTE(chin_kh @ Apr 21 2012, 09:23 PM)
Forumer you are complaining against: suntzulee
Item being sold/bought: Samsung Note (Ceramic White)
Original thread link: http://http://forum.lowyat.net/topic/2299648
Date of transaction: 20-04-2012
Details of the complaint :
Initial, I have verified with the seller "suntzulee" whether the phone is SME set or not. Although I have waited for 1.5 hour, finally we met up & made the deal on 2012-04-20 8.30pm at Kota Damansara. After I went home, I tried to register for e-warranty as "suntzulee" said this device has not yet registered, but unfortunately, I did not success. Then, I tried the SMS function to 62002 for the warranty verification, the SMS replied "The IMEI xxxxxxxxxx need to be registered. Please request your phone retailer to activate E-warranty." So, I contacted "suntzulee" & he said would help me to verify it.
The next day, I saw a friend of mine who's using SME set of Samsung Note. Thus, I compare my friend's device with the device that I got from "suntzulee". The CSC code of my friend's device is different from my set. So, I manage to get online & search for the CSC code. The CSC code of my device is from Europe, while my friend's CSC code is from Malaysia. Next I check the back of the phone (after lift out the battery), it contains warranty stickers from S-Link Holding Sdn. Bhd.
So, I PM "suntzulee" that his device is not SME & request for refund & I tried to call his no 018-222 4218 (which shown in the selling thread). Until now, he did not reply me, although he's online & replied in other threads.
Item being sold/bought: Samsung Note (Ceramic White)
Original thread link: http://http://forum.lowyat.net/topic/2299648
Date of transaction: 20-04-2012
Details of the complaint :
Initial, I have verified with the seller "suntzulee" whether the phone is SME set or not. Although I have waited for 1.5 hour, finally we met up & made the deal on 2012-04-20 8.30pm at Kota Damansara. After I went home, I tried to register for e-warranty as "suntzulee" said this device has not yet registered, but unfortunately, I did not success. Then, I tried the SMS function to 62002 for the warranty verification, the SMS replied "The IMEI xxxxxxxxxx need to be registered. Please request your phone retailer to activate E-warranty." So, I contacted "suntzulee" & he said would help me to verify it.
The next day, I saw a friend of mine who's using SME set of Samsung Note. Thus, I compare my friend's device with the device that I got from "suntzulee". The CSC code of my friend's device is different from my set. So, I manage to get online & search for the CSC code. The CSC code of my device is from Europe, while my friend's CSC code is from Malaysia. Next I check the back of the phone (after lift out the battery), it contains warranty stickers from S-Link Holding Sdn. Bhd.
So, I PM "suntzulee" that his device is not SME & request for refund & I tried to call his no 018-222 4218 (which shown in the selling thread). Until now, he did not reply me, although he's online & replied in other threads.
Have you pm him about this thread? If not, please do so. Do note that the link posted has incorrect format i.e. double entry of the 'http://' prefix.
Apr 21 2012, 11:00 PM

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