what absorber brand u are using?..absorber FT R/L RM390?..front only already rm390?..this is extremely overpriced..

How about reporting to tribunal pengguna?

yes, absorber is kayaba.
Front RM 195 per pcs.
one pair RM 195 x 2 = RM 390

my car was in good performance before i changed,
i dont feel any abnormal,
but the service centre told me if i dont change,
it will be very dangerous.

he said "luckily you met us, if not, you will be in trouble".....

Why did you just follow what the so called foreconman say? No one can force you to do anything and its not as if you cant just drive away (as you drove in anyway) to get a 2nd opinion some shop else.

Get the quote and tell the foreconman that you need to get money and just do what ever is immediately needed first, then if you want, come back later - if you did find out that you were like an insect almost trapped in the spider's web, then dont come back to be eaten.

Malaysian - so nice to con. I love it.

Hmmm... I can't see any danger if not changing absorber rather than changing tyre/lower/tyre bearing..

Seriously sounds weird for me...

But the disk is is completely kena tipu people change brake pad only where got change disk .

How about reporting to tribunal pengguna?

i just scared if i dont change,
my car will really breakdown in half way.
because long time ago, i had a hyundai car.
battery worn out, i didnt change, so stopped in highway emergency lane.

i am female driver, i really scared for car breakdown,
so i just changed when the technician tell me.

i dont expect it is so expensive.

But the disk is is completely kena tipu people change brake pad only where got change disk .

did u keep the ori disc rotor and absorber?if u keep all parts being changed,then this will be easy..tribunal pengguna is the place for u to complaints...kinda being cheated...

myvi change disc is very normal, obviously you never own a myvi before.

---

Added on April 15, 2012, 7:35 pmwait....TS, what car??

myvi abs where got one pair rm160 so cheap?

its obvious, u pay using credit card, and you enjoy using it

if i wanna spend the amount, i will go perodua.

and your abs price is pretty ok, similar to perodua price.

Yesterday i went to top speed auto care sdn bhd in glenmarie to service my car.
i just want to do the regular service, change the lubricant etc.
but the mechanic told me,
my absorber is broken and i need to change the whole set.
my car is just 4 years old.

he told me if i dont change the absorber,
it will be dangerous in raining.

then he asked to change the brake disk,
because he said it is too thin,
if i dont change, finally there will be rubbing and there is fire.
i dont feel any differences after i change the disk.
below is break down.

lubricant 10/40  RM79
925 bulb            RM5
alignment      RM20
power steering oil RM 70
brake pad ft    RM90
halogen bulb    RM18
absorber FT R/L    RM390
absorber RR RM260
spark plug  RM 68
absorber link ft RM160
brake disc rotor RM290
Labour            RM 90
bumber clip    RM 40
camber kit FT R/L RM100 (one pair)  - according to top speed, without these camber, they cannot do alignment, this is just an adjustable screw which cost me RM 100

Fender cover Ft  RM95
Gear oil            RM 56

Total  RM2051
Where can i complain them?
I found that most of the price is double of peroduo service centre.
e.g. in peroduo, absorber one pair only cost for RM 169 with labour cost, but top speed is RM 260 without labour.

i just scared if i dont change,
my car will really breakdown in half way.
because long time ago, i had a hyundai car.
battery worn out, i didnt change, so stopped in highway emergency lane.

i am female driver, i really scared for car breakdown,
so i just changed when the technician tell me.

i dont expect it is so expensive.

peroduo absorber is half price of top speed auto care sdn bhd.
i already asked my neighbor.
he showed me the receipt.

peroduo is RM 169 include labour.

now they changed me RM 260 (rm 130 x 2) excluded labour

for suspension...front + rear = (125x2)+(75X2)=400...labour normally rm80...so total rm480...

---

Added on April 15, 2012, 8:03 pmnext time u want to go for car maintenance,make sure u bring some frens who know about car...or refer to ur car manual...or simply ask in this forum...there's a thread for myvi...

thank you for advise.
i wont go to unauthorized dealer next time.
this time, my one month salary is gone.

why need to change bulb?
did u ask for power steering service?
for brake pad,if ur brake pad need to be changed,if u use it to the max,there will be some sound from the pad even if u do not press ur brake..that is the indication that the pad is really thin....for disc,normal disc for my is just around RM160/pair for Bosch and most brand...have to see at ur previous disc then  only can determine the condition...anyway,really way too pricey unless the disc is performance slotted and drilled rotor....
is ur spark plug in bad condition?miss fire?burn mark?normal spark plug can get less than rm40 la...
absorber link?damn...so pricey...why need to change it?do u keep the old 1?if the link tak kejap then only need to change...
bumper clip?i bought it at spare part...rm1.50/pc only....
ur fender cover koyak edy?fender cover around rm35 or less for normal 1...
gear oil rm56?what gear oil did they used?what is ur mileage?
chamber screw is rm35/pc only including installation...the most expensive is rm45/pc with installation (consider max price edy)...

absorber rm169/pair?is it rear absorber?if front i think will be higher...

thank you for advise.
i wont go to unauthorized dealer next time.
this time, my one month salary is gone.

tribunal pengguna?
where is it?
i will check in google and tomorrow i will call them.

RM 2,000 is definitely very high price.
somemore, i dont feel any differences before and after.

there is one proton car, the owner is next to me in the payment counter,
his car is WVX....
it is quite new car.
the service centre asked him to change brake disk too.
he serviced for RM 1xxx.
he kept on complaint "expensive" in the counter.

Why did you just follow what the so called foreconman say? No one can force you to do anything and its not as if you cant just drive away (as you drove in anyway) to get a 2nd opinion some shop else.

Get the quote and tell the foreconman that you need to get money and just do what ever is immediately needed first, then if you want, come back later - if you did find out that you were like an insect almost trapped in the spider's web, then dont come back to be eaten.

Malaysian - so nice to con. I love it.

Type of Claims That May Be Brought Before The Tribunal  PDF  Print  E-mail

A consumer can lodge a claim with the Tribunal claiming for any loss suffered on any matter concerning his interests as a consumer under this Act arising from –



a)    A false or misleading conduct, false representation or unfair practice, that is -

        i)    a misleading or deceptive conduct as to the type, manufacturing process, suitability for purpose, quality and quantity;                                       

        ii)    a misleading indication as to the price at which any goods or services are available;                                     

        iii)    offer of gift, prize or other free item with the intention of not providing it or not providing it as offered;                                     

        iv)    misleading claims such as

              1)  while stocks last;

              2)  goods are limited, etc.                                       

        v)    receiving payment for goods or services without the intention to supply;                                     

        vi)    future services contract in respect of services to be rendered on a continuous basis.

       

b)    Safety of goods and services –                                         

        i)    safety standards in respect of any goods or class of goods;                                       

        ii)    safety standards in respect of any services or class of services.

                 

c)    The right against a supplier in connection with any of the guarantees implied by the Act –                                                                       

        i)    as to title;                                       

        ii)    as to acceptable quality;                                     

        iii)  as to fitness for a particular purpose;                                     

        iv)  that goods comply with description;                                       

        v)  that goods comply with sample;                                     

        vi)  as to reasonable pricing of goods;                                   

        vii)  as to repair and spare parts.





d)    The right against a supplier in connection with any guarantee implied by the Act in relation to services –                                         

        i)    as to reasonable care and skill;                                       

        ii)    as to fitness for particular purpose;                                     

        iii)    that the services will be completed within a reasonable time;                                     

        iv)  that reasonable price is charged.

                 

e)    The right against a manufacturer in connection with any express guarantee on supply of goods as to –                                         

        i)    the quality, performance or characteristics of the goods;                                       

        ii)    the provision of services that are or may at any time be required in respect of the goods;                                     

        iii)    the future availability of identical goods; or                                     

        iv)    the return of money or other consideration should the goods not meet any undertaking by the guarantor.

                 

f)    The right against a manufacturer in connection with any guarantee implied by the Act in respect of any good –                                         

        i)    as to acceptable quality;                                       

        ii)    that goods comply with description;                                     

        iii)    as to repair and spare parts. 

                 

For the purpose of the foregoing paragraphs, the term ‘goods’ means goods which are primarily purchased, used or consumed for personal, domestic or household purposes, and includes -



        a)    goods attached to, or incorporated in, any real or personal property;

        b)    animals, including fish;

        c)    vessels and vehicles;

        d)    utilities; and             

        e)    trees, plants and crops whether on, under or attached to land or not. But does not include the right in chose including any negotiable instrument, shares, debentures and money.

   

The term ‘consumer’ means a person who :

      a)  acquires or uses goods or services of a kind ordinarily acquired for personal, domestic or household purpose, use or consumption; and

      b)  does not acquire or use the goods or services, or hold himself out as acquiring or using the goods or services, primarily for the purpose of -                                               

              i)    resupplying them in trade;                                             

              ii)  consuming them in the course of a manufacturing process;                                           

              iii)  in the case of goods, repairing or treating, in trade, other goods or fixtures on land. 





The term ‘services’ includes any rights, benefits, privileges or facilities that are or are to be provided, granted or conferred under any contract but does not include rights, benefits or privileges in the form of the supply of goods or the performance of work under a contract of service or any services provided or to be provided by professionals who are regulated by any written law (such as doctors, lawyers and architects) or health care services provided or to be provided by health professionals or health care facilities (such medical, dental, nursing, midwifery, pharmacy and ambulance services).

Too bad but Im personally not sorry to say, female are much much much easier to cheat - both in relationship, in sales and of course in technical talk, hence perhaps just want to thank you ignorant (and fearful [fear = ignorance = fear]) female for being one of the pillars of our economy (well at least the private profiting economy)

Keep it up and stay ignorant. After all we cant have everyone being knowledgeable - what will become of us business people right? Thanks and good job.

If they ever scare u saying your car might break down or something, just tell them that u will change that at SC..

agree! for the first place why did you let them do it? they actually have no wrong because they actually told you what they want to change and you can actually ask them whats the price or maybe say dwn to change..its not like your car cannot drive anymore and u need to get out of that place right?

anyway good luck bro for ur complaint to that company.. 

they did tell them what they're abt to change and she agrees...this one nothing wrong
the wrong part is they charge the same part with overpriced price
and they give the customer misleading information abt the part(asking customer to change part that isn't broken)
customer is stupid/no knowledge in car...doesn't mean u can con them...it doesn't work that way
if u charge a little bit extra...thats fine for me...charge double, thats unethical already
but an advice for TS...u should learn at least something abt car in order to keep being conned...else u just continue service in perodua SC

they did tell them what they're abt to change and she agrees...this one nothing wrong
the wrong part is they charge the same part with overpriced price
and they give the customer misleading information abt the part(asking customer to change part that isn't broken)
customer is stupid/no knowledge in car...doesn't mean u can con them...it doesn't work that way
if u charge a little bit extra...thats fine for me...charge double, thats unethical already
but an advice for TS...u should learn at least something abt car in order to keep being conned...else u just continue service in perodua SC

yes. what you said you are correct.
actually i dont mind to pay RM 2000 to service the car if the price is reasonable.
i just want that my car can perform well.
but the reason i complained here is " i paid RM 2000,
but there is nothing difference, and some more, after that, i only knew that all are overprice".

myvi change disc is very normal, obviously you never own a myvi before.

---

Added on April 15, 2012, 7:35 pmwait....TS, what car??

myvi abs where got one pair rm160 so cheap?

yes. what you said you are correct.
actually i dont mind to pay RM 2000 to service the car if the price is reasonable.
i just want that my car can perform well.
but the reason i complained here is " i paid RM 2000,
but there is nothing difference, and some more, after that, i only knew that all are overprice".

doesn't perodua provide a schedule for wear and tear parts replacement? just ikut only lah if want to be safe, unless got accident or regular rempit driving.

and absorber rosak will give you discomfort only. if you don't rempit you won't lose control that easily.

myvi change disc is very normal, obviously you never own a myvi before.

---

Added on April 15, 2012, 7:35 pmwait....TS, what car??

myvi abs where got one pair rm160 so cheap?

Ok I apologize for being unsympathetic.

So is it this in Bandar Puteri? Cant find the address of the one at Glenmarie...



The other that I searched say the address is this


Mind posting which or what are their address?

But the disk is is completely kena tipu people change brake pad only where got change disk .

in this IT age where u can get all the info at ur finger tips...still there were a case where people got conned..i'm flabbergasted! 

First of all, I pity you TS.

Secondly, Top Speed is famous for ripping off customer.

At one time I just went there for a tyre, they psycho me with everything else. Brake pads, driveshaft etc. I smiled only listening to his explanation. Bloody rip off. Then when I said "No, thank you.", they started to feel grumpy and shit.

That shop should be literally C4-ed by KPDNHEP or whatever..

HAHA cannot do alignment without changing camber nut. ask them close shop la

Yesterday i went to top speed auto care sdn bhd in glenmarie to service my car.

Just curious, there are 1001 workshops to go to....why go Top Speed?

i just scared if i dont change,
my car will really breakdown in half way.
because long time ago, i had a hyundai car.
battery worn out, i didnt change, so stopped in highway emergency lane.

i am female driver, i really scared for car breakdown,
so i just changed when the technician tell me.

i dont expect it is so expensive.

u know u just a female driver..soo bring someone laa....
next time brings someone > know about car...and ur lucky u got tht $$$...if not how to pay?y u blindly agreed on wut they ask u to do...plsss la...next time remember...u go to tribunal osso hardly to tell...coz u ady agree..they can debate on tis..come on...its pass ady...just spread the words to among fren...dont trust tis shop anymore...chamber nut just an accessories la....

u know u just a female driver..soo bring someone laa....
next time brings someone > know about car...and ur lucky u got tht $$$...if not how to pay?y u blindly agreed on wut they ask u to do...plsss la...next time remember...u go to tribunal osso hardly to tell...coz u ady agree..they can debate on tis..come on...its pass ady...just spread the words to among fren...dont trust tis shop anymore...chamber nut just an accessories la....

Disc rotor thin? Mileage? How many pair of brake pad hv u been through?
Skim before?
Typical con job, with camber screw RM 50 each. Did they actually use camber screw? Maybe there's none. U better check. If it's used, next time u r asked to pay for camber screw again, u know it's another con man.

Very much overpriced absorbers and spark plugs. Absorber is the main killer.
Others like bumper clips, and little things, they hv to make some money, else they can't survive.

OK...scaring customer is bad. They trying to make quick bucks here. Always ask for 2nd opinion, or tell the fella no budget and will come back again.

i have bad experience with this workshop too. My wira power window not working, went there, before even check, they told me the motor and bracket broken, RM350. I told them thank you very much and went to next door, RM80 changed only the motor kao dim.

My car run for 15 years already then only consider to change disc due to getting thin.. or is MyVi brake disc is that bad?

dude,u should check on this...and i've talked with Tribunal b4 regarding 1 case...it will be heard...u can read from this link for more info...
http://ttpm.kpdnkk.gov.my/portal/index.php...id=50&Itemid=36

understand it carefully..or if u have any fren working as a lawyer,then ask them...the workshop definitely make a fool of TS lack of knowledge.she is a victim. TS,u can ignore any negative comments...

---

Added on April 16, 2012, 5:09 pm

there's 2 type of chamber screw...normal and adjustable...adjustable is better...long lasting...another 1 got some biji like kacang in the middle...this 1 easily broken...

try to make sure the workshop use this 1...can be used to settle Forte alignment problem... 
http://www.google.com.my/imgres?q=adjustab...29,r:3,s:0,i:72

Disc rotor thin? Mileage? How many pair of brake pad hv u been through?
Skim before?
Typical con job, with camber screw RM 50 each. Did they actually use camber screw? Maybe there's none. U better check. If it's used, next time u r asked to pay for camber screw again, u know it's another con man.

Very much overpriced absorbers and spark plugs. Absorber is the main killer.
Others like bumper clips, and little things, they hv to make some money, else they can't survive.

OK...scaring customer is bad. They trying to make quick bucks here. Always ask for 2nd opinion, or tell the fella no budget and will come back again.

miss, i strongly suggest you to join us @ Lowyat Myvi Owner's Club... we are active in both forum and facebook...

next time you can seek advice from there before you do any service on your car

https://www.facebook.com/groups/258644907530816/

cheers~

dude,u should check on this...and i've talked with Tribunal b4 regarding 1 case...it will be heard...u can read from this link for more info...
http://ttpm.kpdnkk.gov.my/portal/index.php...id=50&Itemid=36

understand it carefully..or if u have any fren working as a lawyer,then ask them...the workshop definitely make a fool of TS lack of knowledge.she is a victim. TS,u can ignore any negative comments...

---

Added on April 16, 2012, 5:09 pm

there's 2 type of chamber screw...normal and adjustable...adjustable is better...long lasting...another 1 got some biji like kacang in the middle...this 1 easily broken...

try to make sure the workshop use this 1...can be used to settle Forte alignment problem... 
http://www.google.com.my/imgres?q=adjustab...29,r:3,s:0,i:72