I used to went to TopSpeed especially for tyre service (camber, alignment and balancing) when i was still a car noob. After knowing they tried to 'cheat' me using exactly the same tactic like yours, then i motiu them.

It's nice to have a very basic car knowledge especially for the ladies to avoid getting conned. If you are not sure about something, just try to give a call to your Dad, Husband, Boyfriend, Friends who might have some car knowledge before AGREEING to the mechanic quoted price.

For us guys who are car savvy, we normally have our own favourite bengkel and spare part shops. And for my case, i get diagnostic from my mech if i noticed something wrong with the car and get the spare part on my own if i think i can get cheaper outside.

TOPSpeed workers earned money by commission. So by conning unfortunate people like yourself, they can get more money. I heard the commission was quite high. Someone i knew worked there before, he was with the Subang Branch before moved to Glenmarie.