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Yesterday i went to top speed auto care sdn bhd in glenmarie to service my car.
i just want to do the regular service, change the engine oil etc.
but the mechanic told me,
my absorber is broken and i need to change the whole set.
my car is just 4 years old.

he told me if i dont change the absorber,
it will be dangerous in raining.

then he asked to change the brake disk,
because he said it is too thin,
if i dont change, finally there will be rubbing and there is fire.
i dont feel any differences after i change the disk.
below is break down.

lubricant 10/40  RM79
925 bulb            RM5
alignment      RM20
power steering oil RM 70
brake pad ft    RM90
halogen bulb    RM18
absorber FT R/L    RM390
absorber RR RM260
spark plug  RM 68
absorber link ft RM160
brake disc rotor RM290
Labour            RM 90
bumber clip    RM 40 (RM 5 x 8)
camber kit FT R/L RM100 (one pair)  - according to top speed, without these camber, they cannot do alignment, this is just an adjustable screw which cost me RM 100

Fender cover Ft  RM95
Gear oil            RM 56

Total  RM2051
Where can i complain them?
I found that most of the price is double of peroduo service centre.
e.g. in peroduo, absorber one pair only cost for RM 169 with labour cost, but top speed is RM 260 without labour.

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when i went there, first time,
i used their package to change the engine oil.
package is like this

RM 79 for 10/40W engine oil FREE one oil filter and one can of leather/tyre rim wash.
and plus free RM 5 KFC voucher.

in first time service, i was very happy. i feel it is a very cheap shop.

then second time service, they started to ask me to choose same package,
then i asked them to check tyres, because i felt tyres air leaking quickly,
then they remove tyre and checked, then told me front absorber problem.
i said ok to change front absorber. then after dismantle front absorber,
then they started to told absorber link ft (RM160) also need to changed.
he said it is connected to front absorber. if you dont change, your car will have broken soon. it is linking with front absorber.

AFTER 10 mins, they said "miss, i found that back absorber also broken",
i said no need, then he said it is one set.
if you change front absorber, dont change back, it will be problem also.
you better change one set. "you are luckily to meet us earlier, if not... dangerous"

then they didnt tell me that I need to pay "RM 100" for chamber set for alignment purpose because absorber changed.
he just said we need "RM 20 for alignment". Normally, it was RM 26. now we charged you RM20.
then no choice. because i aslo change absorber, so i just do alignment.

after that, when the car go to alignment area. they started to said
"miss, we cant do alignment without chamber set. we need additional RM 100"  i said you mean RM 20 + RM100,
"YES"

it is step by step.....

i asked for discounts before i changed, and they said we can go to counter to discuss later...
then when i go to counter, it is RM 2XXX already.