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 Complaint about Top Speed Auto Care Sdn Bhd, RM2k to service myvi,where to complain?

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TSpewfy
post Apr 15 2012, 07:37 PM

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QUOTE(dinwaja @ Apr 15 2012, 07:33 PM)
did u keep the ori disc rotor and absorber?if u keep all parts being changed,then this will be easy..tribunal pengguna is the place for u to complaints...kinda being cheated...
*
thank you for your information.
tomorrow i will call to tribunal pengguna to complain.

this is the last time to service in non peroduo dealer.
next time, i wont visit this kind of shop again.
azizul9736
post Apr 15 2012, 07:42 PM

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QUOTE(stinger82 @ Apr 15 2012, 07:34 PM)
myvi change disc is very normal, obviously you never own a myvi before.


Added on April 15, 2012, 7:35 pmwait....TS, what car??

myvi abs where got one pair rm160 so cheap?
*
:0 so myvi maintanence is expensive la? Plotong better . My gen 2 never spend more than 1k service
azbro
post Apr 15 2012, 07:43 PM

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This is typical case of potong kepala. Nothing new.

TSpewfy
post Apr 15 2012, 07:46 PM

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QUOTE(stinger82 @ Apr 15 2012, 07:29 PM)
its obvious, u pay using credit card, and you enjoy using it smile.gif

if i wanna spend the amount, i will go perodua.

and your abs price is pretty ok, similar to perodua price.
*
peroduo absorber is half price of top speed auto care sdn bhd.
i already asked my neighbor.
he showed me the receipt.

peroduo is RM 169 include labour.

now they changed me RM 260 (rm 130 x 2) excluded labour
megahertz
post Apr 15 2012, 07:51 PM

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hi there,
i would advice u to talk with perodua service center, and quote their price about everything that u just changed on that workshop. make sure its on paper/ black n write so that easier for u to compare the price when u report to tribunal later.
dinwaja
post Apr 15 2012, 07:51 PM

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QUOTE(pewfy @ Apr 15 2012, 07:13 PM)
Yesterday i went to top speed auto care sdn bhd in glenmarie to service my car.
i just want to do the regular service, change the lubricant etc.
but the mechanic told me,
my absorber is broken and i need to change the whole set.
my car is just 4 years old.

he told me if i dont change the absorber,
it will be dangerous in raining.

then he asked to change the brake disk,
because he said it is too thin,
if i dont change, finally there will be rubbing and there is fire.
i dont feel any differences after i change the disk.
below is break down.

lubricant 10/40  RM79
925 bulb            RM5
alignment      RM20
power steering oil RM 70
brake pad ft    RM90
halogen bulb    RM18
absorber FT R/L    RM390
absorber RR RM260
spark plug  RM 68
absorber link ft RM160
brake disc rotor RM290
Labour            RM 90
bumber clip    RM 40
camber kit FT R/L RM100 (one pair)  - according to top speed, without these camber, they cannot do alignment, this is just an adjustable screw which cost me RM 100

Fender cover Ft  RM95
Gear oil            RM 56

Total  RM2051
Where can i complain them?
I found that most of the price is double of peroduo service centre.
e.g. in peroduo, absorber one pair only cost for RM 169 with labour cost, but top speed is RM 260 without labour.
*
why need to change bulb?
did u ask for power steering service?
for brake pad,if ur brake pad need to be changed,if u use it to the max,there will be some sound from the pad even if u do not press ur brake..that is the indication that the pad is really thin....for disc,normal disc for my is just around RM160/pair for Bosch and most brand...have to see at ur previous disc then only can determine the condition...anyway,really way too pricey unless the disc is performance slotted and drilled rotor....
is ur spark plug in bad condition?miss fire?burn mark?normal spark plug can get less than rm40 la...
absorber link?damn...so pricey...why need to change it?do u keep the old 1?if the link tak kejap then only need to change...
bumper clip?i bought it at spare part...rm1.50/pc only....
ur fender cover koyak edy?fender cover around rm35 or less for normal 1...
gear oil rm56?what gear oil did they used?what is ur mileage?
chamber screw is rm35/pc only including installation...the most expensive is rm45/pc with installation (consider max price edy)...

absorber rm169/pair?is it rear absorber?if front i think will be higher...
ricstc
post Apr 15 2012, 07:54 PM

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QUOTE(pewfy @ Apr 15 2012, 07:29 PM)
i just scared if i dont change,
my car will really breakdown in half way.
because long time ago, i had a hyundai car.
battery worn out, i didnt change, so stopped in highway emergency lane.

i am female driver, i really scared for car breakdown,
so i just changed when the technician tell me.

i dont expect it is so expensive.
*
Too bad but Im personally not sorry to say, female are much much much easier to cheat - both in relationship, in sales and of course in technical talk, hence perhaps just want to thank you ignorant (and fearful [fear = ignorance = fear]) female for being one of the pillars of our economy (well at least the private profiting economy)

Keep it up and stay ignorant. After all we cant have everyone being knowledgeable - what will become of us business people right? Thanks and good job.
stinger82
post Apr 15 2012, 07:55 PM

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QUOTE(pewfy @ Apr 15 2012, 07:46 PM)
peroduo absorber is half price of top speed auto care sdn bhd.
i already asked my neighbor.
he showed me the receipt.

peroduo is RM 169 include labour.

now they changed me RM 260 (rm 130 x 2) excluded labour
*
dont be silly.

i paid that amount to perodua last year.

rm170 you cannot buy one pair la.

so front and back total rm300? rm300 per set for suspension?

no la.

suspension price they din potong you, but the rest they potong bit by bit la.

perodua suspension price.
http://forum.lowyat.net/topic/1759191/all


Added on April 15, 2012, 7:56 pmer..............out of topic, TS, get a guy that can help you tongue.gif a boyfren or something.

This post has been edited by stinger82: Apr 15 2012, 07:56 PM
dares
post Apr 15 2012, 07:58 PM

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Clearly, you were unprepared, so they cleaned you out.

All I can advise is, next time if you are not sure, insist on the things you wanna change and firmly decline those that you are not sure. Then drive home, do your research.

They are very good at fearmongering, that is their job. They will tell you if you don't change this and that your goldfish may die also.
dinwaja
post Apr 15 2012, 08:02 PM

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for suspension...front + rear = (125x2)+(75X2)=400...labour normally rm80...so total rm480...


Added on April 15, 2012, 8:03 pmnext time u want to go for car maintenance,make sure u bring some frens who know about car...or refer to ur car manual...or simply ask in this forum...there's a thread for myvi...

This post has been edited by dinwaja: Apr 15 2012, 08:03 PM
TSpewfy
post Apr 15 2012, 08:09 PM

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QUOTE(dinwaja @ Apr 15 2012, 08:02 PM)
for suspension...front + rear = (125x2)+(75X2)=400...labour normally rm80...so total rm480...


Added on April 15, 2012, 8:03 pmnext time u want to go for car maintenance,make sure u bring some frens who know about car...or refer to ur car manual...or simply ask in this forum...there's a thread for myvi...
*
thank you for advise.
i wont go to unauthorized dealer next time.
this time, my one month salary is gone.

Quazacolt
post Apr 15 2012, 08:14 PM

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QUOTE(pewfy @ Apr 15 2012, 08:09 PM)
thank you for advise.
i wont go to unauthorized dealer next time.
this time, my one month salary is gone.
*
authorized in what sense? authorized to cheat you?
TSpewfy
post Apr 15 2012, 08:21 PM

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QUOTE(dinwaja @ Apr 15 2012, 07:51 PM)
why need to change bulb?
did u ask for power steering service?
for brake pad,if ur brake pad need to be changed,if u use it to the max,there will be some sound from the pad even if u do not press ur brake..that is the indication that the pad is really thin....for disc,normal disc for my is just around RM160/pair for Bosch and most brand...have to see at ur previous disc then  only can determine the condition...anyway,really way too pricey unless the disc is performance slotted and drilled rotor....
is ur spark plug in bad condition?miss fire?burn mark?normal spark plug can get less than rm40 la...
absorber link?damn...so pricey...why need to change it?do u keep the old 1?if the link tak kejap then only need to change...
bumper clip?i bought it at spare part...rm1.50/pc only....
ur fender cover koyak edy?fender cover around rm35 or less for normal 1...
gear oil rm56?what gear oil did they used?what is ur mileage?
chamber screw is rm35/pc only including installation...the most expensive is rm45/pc with installation (consider max price edy)...

absorber rm169/pair?is it rear absorber?if front i think will be higher...
*
absorber Rear is RM130/pcs. one pair is RM 260.
Absorber front is RM 195/pcs. one pair is RM 390.

Anyway, i already filed to pengguna tribunal.
now waiting for results.
i will claim to them officially.

since i stay in shah alam, pengguna tribunal is just around here.
if i cant get back the money, it will be a lesson for me.
megahertz
post Apr 15 2012, 08:28 PM

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sorry for off topic, any thread in FnF that review about best workshop?
i search edy found no result.
dinwaja
post Apr 15 2012, 08:28 PM

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QUOTE(pewfy @ Apr 15 2012, 08:09 PM)
thank you for advise.
i wont go to unauthorized dealer next time.
this time, my one month salary is gone.
*
not every workshop is the same...i have some favorite workshops in Shah Alam...i live in Seri Gombak,but for certain things,i go to shah alam or kelana jaya..not all workshop can make me satisfied so i am willing to go even not in my place...
mffa
post Apr 15 2012, 08:38 PM

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my advise, if you use proton or perodua,,it's more better to service at authorized place..because you will feel safe means for sure they will not con u and somemore I feel the price that they charge can be considered cheap already..
dinwaja
post Apr 15 2012, 08:40 PM

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better..refer to car manual booklet for service...some authorized SC also conned their customers....
muslayer
post Apr 15 2012, 08:43 PM

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u been put to the chop board...Too expensive for those things

skyblas
post Apr 15 2012, 09:07 PM

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avoid top speed at all cost then...let others know, they dont need to do business anymore
alpha0201
post Apr 15 2012, 09:07 PM

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why need change bumper clip? ur bumper longgar eh?

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