Lazada
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 Feb 1 2013, 11:06 AM
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Junior Member
10 posts Joined: Jul 2010  
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OMG. This is really shit. I have just bought a iphone 5 via credit card on Wednesday. After reading yours posts, I started to worry if i will able to get my item on time.
Shit. But I have checked the status of my item. It's written "shipped". ><" Will I be able to receive it on time or not. OMG! |
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Feb 1 2013, 11:11 AM
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Junior Member
50 posts Joined: Feb 2009 
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I buy hp from them also~~
Never know their shipment havent arrive for the past 2 days.. Happy CNY!! Thanks Lazada for delay my HP!! |
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Feb 6 2013, 12:32 PM
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Junior Member
58 posts Joined: Feb 2009
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Y u guys didnt cod? I just received my bike from lazada after a week n paid to d courier company cod.
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Mar 1 2013, 09:42 PM
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Junior Member
41 posts Joined: Feb 2006 From: Kuala Lumpur
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Just to share my 1st shopping experience at Lazada. I've been looking for Huawei mediapad and managed to get one at good price RM699. So I placed an order online thru their website around 6:30 pm Wednesday 27/2/2012 by credit card. I entered my card no and along pops another acknowledgement that my order went thru and followed by email of order confirmation.
5 minutes of work and I am so delighted that everything went smoothly. The next day came still no call from them or email (no tracking no whatsoever) I waited again till friday morning. No news I decided to give them a call. To my horror one chap told me if I pay by credit card they need a copy of the front page of credit card for verification purpose. WTF no one informing me, its not on their terms and conditions and I have never done any online transactions that requires me to send a copy of my credit card. Its stated on their site my item will be expressly delivered (within 48hours) Well, SCREW YOU LAZADA I checked with Maybank asking about my transaction and my card was indeed swiped and cleared. At this point I asked the chap if its possible if I cancel the order and pay by Cash on Delivery. The guy as if he doesn't care told me its possible but they need to cancel and reorder and it will take me another 3 working days. At this point my blood has risen and I told them to just cancel my order and now I just wish they will revert back my credit card transaction. I will wait till monday and check with the bank whether they indeed cancel the order. I haven't received any reply thru email about my order status yet. Their website may look impressive but their service sucks, (hello, no payment gateway, everything is done manually) Anyway enough of my rant, |
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Mar 1 2013, 10:18 PM
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Senior Member
1,262 posts Joined: Apr 2007
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Once order with lazada... they charge me 2% credit card but when item no stock. They only refund total price... 2% aku kena... x beli dah dgn lazada... ban
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Mar 2 2013, 11:21 AM
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Junior Member
41 posts Joined: Feb 2006 From: Kuala Lumpur
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Can somebody confirm whether i will be charged 2% by Lazada for cancellation of purchase order thru credit card?
Crap! They better not charged me or I will kacau them everyday till they close shop. Celaka punya lazada. |
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Mar 2 2013, 11:30 AM
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Senior Member
3,968 posts Joined: Nov 2007
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after so many bad reviews, still got ppl buying there
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Mar 2 2013, 11:39 AM
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Senior Member
1,051 posts Joined: Apr 2005 From: Brisbane, QLD, Ostolia 
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QUOTE(pisces88 @ Mar 2 2013, 11:30 AM) after so many bad reviews, still got ppl buying there what to do, some people are just born stupid kot. they're prolly genneva potential customers |
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Mar 2 2013, 11:41 AM
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Junior Member
169 posts Joined: Aug 2010 From: Tatooine 
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What bout Zalora?
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Mar 2 2013, 04:10 PM
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Junior Member
348 posts Joined: Sep 2007 From: TPG,Perak
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order my razer 2013 blackwidow expert at lazada at 27/2, receive today 2/3/13 morning. wrap up nicely. fast service, most importantly cheaper then market 6%
 hehe retail 339 after discount 317.. btw i wasnt COD, courier to taiping.give sometime for the website to improve better.. i thought they wont update any status after ordered. just check back the order and they will place a tracking number there.   This post has been edited by CyborgR: Mar 2 2013, 04:21 PM |
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Mar 9 2013, 12:24 AM
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Senior Member
1,788 posts Joined: Mar 2009 From: PJ lamansara... :D
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Lazada has lots of items displayed on their website.. but whether each and everyone of them is truly 'In Stock' or not, that you have to make a guess!! I ordered 2 items from them on 5th, and to my horror they told me one of the item is still pending from their supplier so they can't ship it out yet!! Darn isn't it ?? The item was clearly indicated as 'IN STOCK' before I clicked 'buy'!
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Jun 30 2013, 11:11 PM
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Junior Member
7 posts Joined: Jan 2003
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Just wanna say LAZADA SUCKS BIG TIME!
They put up RM40 discount promotion for buying through their mobile app but it NEVER works! Worst still when I called their cust service, they say we didn't read the f*cking promotion date correctly, they say it "Ends on 30 Jun" means 30 Jun itself if no longer valid for the promotion and yet their mobile app and the online web site is still showcasing the promotion that NEVER f*cking work! From a truly pissed could-be customer. |
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Jul 13 2013, 05:47 PM
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Junior Member
38 posts Joined: Nov 2007
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Here's my experience:-
» Click to show Spoiler - click again to hide... « Made a complaint to NCCC and KPDNKK. Waiting for a reply. Any other thing I could do? This post has been edited by deathkiss: Jul 13 2013, 05:49 PM |
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Aug 15 2013, 02:29 PM
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Junior Member
103 posts Joined: May 2013
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QUOTE(OnlyLeatherBag @ Dec 29 2012, 06:14 PM) I bought a 32" Panasonic LCD TV from Lazada.com on 22/12/2012 and requested to ship to Kota Kinabalu. Today I received my LCD TV in a good condition via GD-Express. I don't understand why there is so many negative feedback about Lazada.com. Maybe I am considered a lucky customer or Lazada has improved their service? First Lazada is not local brand. We are pleased to see malaysia became a e-commerce advance country because it may help reduce hazzle on purchasing & transparency of pricing across nation. Just that many of us do not pleased by Lazada service. The fact is they having fragmentary service & logistic system.However, I would like to emphasise here is shouldn't we Malaysian give support to our home-grown setup online companies in order to make Malaysia a better place or more advanced in e-commerce industry? Look at UK, USA or even China, these countries are so advanced in their e-commerce services which benefited their residents for online shopping. Last but not least, I don't represent Lazada.com. If anyone would like to challenge my words to support Lazada I can produce receipt from Lazada, shipping status from GD-Express, signed consignment note and even the images of my 32" LCD TV I bought. I hope anyone who work & concern for lazada.com will saw all the negative comment and improve their system. |
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Sep 14 2013, 01:52 PM
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Junior Member
508 posts Joined: Jun 2006 From: Lalaland
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QUOTE(OnlyLeatherBag @ Dec 29 2012, 06:14 PM) I bought a 32" Panasonic LCD TV from Lazada.com on 22/12/2012 and requested to ship to Kota Kinabalu. Today I received my LCD TV in a good condition via GD-Express. I don't understand why there is so many negative feedback about Lazada.com. Maybe I am considered a lucky customer or Lazada has improved their service? This is the same writing that I saw on the net defending Lazada. However, I would like to emphasise here is shouldn't we Malaysian give support to our home-grown setup online companies in order to make Malaysia a better place or more advanced in e-commerce industry? Look at UK, USA or even China, these countries are so advanced in their e-commerce services which benefited their residents for online shopping. Last but not least, I don't represent Lazada.com. If anyone would like to challenge my words to support Lazada I can produce receipt from Lazada, shipping status from GD-Express, signed consignment note and even the images of my 32" LCD TV I bought. Online purchase is all about trust and honesty. http://dark-disaster.blogspot.com/2012/07/...eware.html?m=1#! |
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Jan 22 2014, 03:25 PM
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Junior Member
109 posts Joined: Feb 2009
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Just bought 1 sandisk micro sd 32gb class 10 2 days ago, arrived safely. no bad experience yet, less customer makes them do job better i guess
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Jan 22 2014, 03:31 PM
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Junior Member
63 posts Joined: Dec 2013 From: Cinasia
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Good thing is can choose option to pay to courier guy so no need to worry after payment no delivery
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Jan 22 2014, 03:32 PM
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Junior Member
137 posts Joined: Dec 2006 From: KL
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didnt know got this thread here
 anyway, my bro order a new smart tv few days back... and the tv arrive safely at my house yesterday afternoon |
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Jan 22 2014, 03:43 PM
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Junior Member
18 posts Joined: Feb 2009
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if u order through ladaza or zalora, better choose COD option..
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May 18 2014, 01:46 AM
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Junior Member
273 posts Joined: May 2010
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 Stupid CS 3 days after I pay and order no response at all, call them they say will check and return to me but never return to me, after 3 days I call them again they say due to system error they're unable to process the shipping due to system error although they already taken my money. All call also keep asking me to hold for very long time (more than 30 mins), wasted my phone credit and time which they cannot afford or able to pay back. Take my money and never ship my item, tell me they're not responsible for their system error! stupid CS tell me they won't stop me if I wanna complain anywhere online. I buy from hong kong and US also faster and no problem than this stupid lazada. I already call my credit card company to dispute the transaction (luckily I pay by card), or else they just telan my money because of their system error. This is my first attempt to buy and it will be my last, I regret wanting to buy from this site! |
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