Forumer you are complaining against: lhongwuh

Item being sold/bought: BB Torch 9810

Original thread link: http://forum.lowyat.net/index.php?showtopic=2275033&hl=

Date of transaction: 1 April 2012


This post has been edited by Apis_LuaLua: Apr 9 2012, 03:17 PM

1 minute? r u sure?
I can post some screen shots against that.

Anyway, i would like to see responses from others on this matter. What is the point of deposit in such situation?

Would be useful in future transaction in LYN

In a sense, you should know how does a deposit works right?

All deposit shall be non-refundable by default, if not, why bother taking deposit at all?

It just like I said I wanted to buy 1000 iPhones, and I deposit RM10k to him.

Then once he ordered all the phones, I opted out and asking for refund. Who is at the loss here?

Still, it depends on the seller jurisdiction. I hope both of you can come out with a win-win solution here.

I don't see there is a problem here
deposit is not refundable is a common sense
I think everyone should know that rite ?

1 minute after i bank in, gf call me and tell me that she already buy the phone. I didnt know that before deposit done. I talk to my gf abt my deposit to you, than we decide to ask for your refund. Few minute later i call you and asking for refund. Screenshot? I can put here too.

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Added on April 1, 2012, 9:03 pmand i think if deposit not refundable, seller must write clearly in his thread.

This post has been edited by zedscofield86: Apr 1 2012, 09:03 PM

usually .. LoL ...
btw if thread stated no refund for deposit then no need refund ...
but also no stated will refund .. so duno who correct also ..
if buy car buy house , put deposit got black n white say no refund ..
so .....

i also duno how ...

i guess moral value come in play for this case

As requested: Screen shots with personal info removed.

deposit means no refund.as simple as that.the sellers doesn''t even have to write no refund on deposit.

But whether the sellers intend to do it in a more business way or cincai a bit then its a different matter.

anyway,the seller have the right to decide whether to refund in this case.But not for you to complain.

P/S: I requested the deposit to be channeled for purchase of other items.

Just put complete screen shot above

Even toyota,p1 and p2 give back customer deposit money if they dont like the car

I dont need any of yr items.

This post has been edited by zedscofield86: Apr 1 2012, 09:43 PM

If the seller already clearly stated there's no refund for deposit whatsoever in their terms, the buyer wanted to cancel the purchase is at his/her own liability not the seller.


Another thing I wanted to highlight TS is that you are contradicting yourself:

This post has been edited by l337hunter: Apr 1 2012, 09:45 PM

deposit should not refundable unless the items out of stok or the items faulty and sellers no stok to exchange.
deposit needed to secure the deal, since more forumer buyers here are lowballer, joybuyer
is not good to list down those "well- known price police and lowballer buyers".
seller beware and keep in mind, next time they pm, just ignore it.

This post has been edited by yoongkeen: Apr 1 2012, 09:57 PM

Where you read this law? Can put here the proof? Any black and white? Or because you a seller same like lhongwuh, so you create this law? Or lhongwuh
create this law by himself? Where he write that term? Show me.

even if there's no such law, is there a law which states that he MUST refund you anything?

"CUSTOMER ALWAYS RIGHT"

Sorry, I don't do that, if you was at wrong, you are wrong. I'll only tolerate if you doesn't have 'attitude' problem, which I think is pretty obvious to everyone now.

Let me put it this way.

Why bother paying him deposit at first? Because you have no idea what deposit is and ppl ask for money and u just pay for it?

I don't know this is customer stupidity, or just simply being ignorant

This post has been edited by a13solut3: Apr 1 2012, 10:20 PM

Finally this issue has come up.

IMO deposits can NOT be assumed to be non-refundable. This is just the same as assuming all buyers know deposits are non-refundable.
If deposits are non-refundable, have it in black-and-white.
This is to protect those unknowing buyers.

This post has been edited by knuckleballer: Apr 1 2012, 10:23 PM

common sense la bro, if u are seller, the same situation happen to u. will u do a refund?
not sellers always help sellers. sometimes use the brain and think from other ppl side.
if 100ppl do this on u, how u going to run ur business? malaysia buyers always take advantage from sellers.
if sellers do the refund, then more buyers will practice the same way.

some stok the sellers need to order first and need to use the deposit to paid the supplier/distributor.
u think the seller can ask the distributor/supplier to refund them if their buyers cancel the order.

U talking to me?
If I were the seller I'd state deposits as non-refundable clearly to avoid these sort of situations.
Don't tell me to use my brain or use common sense.
I'm just saying if you want it to be non-refundable, just state it clearly on your thread. Is this so difficult to do?
Plus you think I've never sold anything here before and simply open my mouth to comment?
No offense but I think you should use your brain instead before asking me to do so.
Of course I know the risks of buyers backing out thus us as sellers asking for deposits.
What I'm merely stating is sellers should enlist the terms down beforehand so unknowing buyers may take note. Simple as that.

PS: If me I also won't wanna refund TS. All I'm stating is that we as sellers take an extra move to avoid such circumstances in future. Cheers

This post has been edited by knuckleballer: Apr 1 2012, 10:29 PM

if 'customers always right'
why don't you ask your GF return the new bought phone and request for a full refund for it,
because you already have 1 and tell him "CUSTOMERS ALWAYS RIGHT"
"CUSTOMERS ALWAYS RIGHT" what a joke

http://viperandvine.tripod.com/sitebuilder...les/refunds.pdf

about trading standard. Hope TS n Seller can settle this

nola. no offense ya, just to share the opinion.
can share and discuss here:
http://forum.lowyat.net/index.php?showtopic=1851739&hl=

None taken. I'm just sharing my point of view. Hope you understand and accept that different people have different views. Cheers

Yes, that's how Contract Law says

ya. no hard feeling, lets share. happy trading

To lhongwuh,

I m more of a buyer myself in LYN than a seller but I truly believe u should NOT bother too much about this issue.
As buyers, most serious buyers if not all should know what deposits are not refundable. Or else, what is the point of a deposit anyways if buyers can order a unit and simply back out when they want? Might as well not have the process of a deposit.

While it would be advisable for sellers to state that deposits are not refundable although I personally feel that's like stating that the sun rises in the East but it is not a rule or a must. Buyers are the ones parting with their money and as such, it should be in their best interest to enquire all about where and what their money is for.

In the end, I will not in any way fault the seller as it was definitely a "willing buyer, willing seller" deal. It is now in the seller's hands to decide if he wants to refund the deposit or not. If ever he does, it would b from good will and an act of gentlemanliness and not through force. In this particular cas though, I honestly think the seller should give refund a skip. The buyer is clearly unclear with the concept of sales and also unfornately acting very childishly and forcefully when in truth, he should b apologising and requesting politely for a remedy to the matter.

In the end, if u think about it, TS, u initially wanted to spend ur own money buying the hand phone. Now in essence, u only spend rm100 for it as the rest is paid by ur loving gf. In the end, u don't lose anything.

This is just a bad luck for ts. Deposit is non refundable in my opinion because deposit indirectly means I put my cash to reserve that item. What if everyone reserve around and cancel, ask for refund? Cheer up dude.

"customer always right" ............TS, u fully deserve a PUNCH by a kfc worker

ppl like u r such a disgrace to responsible buyers.....

coz u deposit 100 wan 80 payback is it? ok lo, deposit 1000 and get 800 lol can? your "rights''. else faggof

lhongwuh had done it professionally to deal this matter with offering ts to make other item purchases,but TS doesnt want to accept the offer.
TS are buying a phone.not car.u cannot apply car sales rules on this about the refundable deposit.then why dont the deposit for buy a house,deposit to buy a gold necklace which is forfeited if the buyer cancel the deal.each item have their purchasing procedure.unfortunately the car rules cannot apply on this,as the item is a gadget.not vehicle.
Customers Always Right(Hak Pengguna) is to protect buyer from get cheated or conned.not for suka-suka cancel order.from what i c,is the seller get unwanted deal process by the childishly buyer.

Just a dime from me.peace guys....