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TSjovenne
post Aug 15 2013, 01:22 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(JohnnyBoy92 @ Aug 15 2013, 12:53 PM)
hi jovenne, please check for me whether Menara Alpha Condo in Wangsa Maju Seksyen 2 got the 8mb port or not.

Thanks.
*
Hi JohnnyBoy,

Sorry, 8Mbps is not available at Menara Alpha Condo.
Btw, are you interested with UniFi? biggrin.gif
TSjovenne
post Aug 21 2013, 11:16 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(darrez @ Aug 21 2013, 04:18 PM)
Sorry for the late feedback.

With the help from Jovenne, finally got streamyx installed in my house and now waiting for UNIFI port to be available  thumbup.gif
Thx for ur respond to all my queries even-though i reply it quite late  sweat.gif  sweat.gif
thank you so much..

cheeers  smile.gif
*
Thank you for your support bro notworthy.gif
I will let you know when UniFi port is available brows.gif
TSjovenne
post Aug 28 2013, 08:35 AM

Getting Started
**
Junior Member
117 posts

Joined: Nov 2004


QUOTE(jeffkl @ Aug 28 2013, 08:16 AM)
i am currently using streamyx. going to move house to opposite road, same taman. planing to use unifi at the new house. Can i upgrade to unifi from streamyx ?
*
Hi Jeff,

Not worth by doing so. There's relocation charges for streamyx and if you apply directly for your new house, you don't need to pay anything unless your streamyx still have contract.
TSjovenne
post Aug 30 2013, 09:08 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(abangde @ Aug 29 2013, 05:31 PM)
very good agent, within a few minute, my unifi will be install in 2 days.
thank you for the fast service, i am really lazy to go tm point and fill those boring forms.
recommended agent for those who want to install unifi.
*
Thank you very much for your great feedback tongue.gif notworthy.gif
TSjovenne
post Sep 1 2013, 11:47 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(tdkkui @ Sep 1 2013, 10:08 PM)
hi jovenne,

Currently i m use unifi home vip 5 , i think to upgrade to vip 10 .

any promotion on this upgrade plan ?
*
Dear tdkkui,

Upgrade from unifi to unifi got no promo if you upgrade thru online and TAD.

You might need to call 1300-88-1221 or walk in to Tm point to get super upgrade promo. (Upgrade to higher speed and get Hypp TV pack for free)
TSjovenne
post Sep 3 2013, 01:23 PM

Getting Started
**
Junior Member
117 posts

Joined: Nov 2004


QUOTE(Jason234 @ Sep 3 2013, 12:33 PM)
Hi, kindly want to ask about my area, Taman Rasah Kemayan, 70300, Seremban, Negeri Semmbilan. do this area have unifi yet?
*
Hi Jason,

Sorry to inform you that your area is not yet available. cry.gif
TSjovenne
post Sep 3 2013, 01:51 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(customer2 @ Sep 3 2013, 01:23 PM)
Any promotion to upgrade my 512kbps rm50/month ?My area dont hv unifi
*
Sorry, currently got no upgrade promo from TM sad.gif
TSjovenne
post Sep 6 2013, 05:48 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(yumchala @ Sep 6 2013, 04:09 PM)
Received superb survive by Jovenne. Submit the request on Monday, got upgraded the speed on Wednesday. Highly recommended!
*
Thank you for your support & feedback tongue.gif
TSjovenne
post Sep 8 2013, 11:56 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(naminakata87 @ Sep 6 2013, 09:10 PM)
very gooding service from ts,
monday night apply then today, voila now so unifi at my house, fast service.Thanks Jovenne
*
Woolaa..thank you for your valued feedback! thumbup.gif
TSjovenne
post Sep 15 2013, 08:24 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(iszac @ Sep 15 2013, 07:52 PM)
Hi there, I am moving back to Ipoh from KL, but I called TM and they told me currently there's still no unifi coverage in my area.
Nothing I can do other than stick with the BB deal right? I really wonder if I could apply the 4mb BB deal in my house, because I heard before, that not every line could boost up to the level. I am so worry about that, as I don't want to apply the 1mb plan, I tried it before, and it's just not enough fast for me.
*
Hi,

Yes, I can help you to check the coverage if ur house can support 4Mbps. Please PM me your full address to check.
TSjovenne
post Sep 15 2013, 09:16 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(khrill @ Sep 15 2013, 08:56 PM)
Hi Jovenne, good day.
I'm streamyx user and planning to upgrade to Unifi, any promotion currently? If I want move to new house but unifi still in contract, is there any cost for change unifi location? rclxub.gif
*
Hi Khrill,

Currently only got standard promotion for Streamyx upgrade to Unifi, like free installation, activation and also free equipments will be given to you.

Starting from April, no relocation fee is needed. Relocation is free of charge smile.gif

Please do not hesitate to ask more if you have further inquiries.
TSjovenne
post Sep 15 2013, 11:59 PM

Getting Started
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Junior Member
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QUOTE(adib90 @ Sep 15 2013, 11:42 PM)
I pon rase nk upgrade to unifi la.. currently lowest package streamyx user.. area bandar tun razak cheras.

klau nk upgrade ape yg i perlu prepare?
how much?
*
Klau nk upgrade ke unifi, kna prepare streamyx owner's copy of IC shj. Selain drpd itu, details mcm contact no, email address, preferred installation date etc diperlukan. U blh try e-form sy smile.gif

Upgrade free je, xpayah byr apa2 registration, installation, equipments fee. Bla bill dtg, byr Tm sj wink.gif pakej VIP 5 - 5mbps RM 149/sebulan.
TSjovenne
post Sep 16 2013, 12:22 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(iszac @ Sep 16 2013, 12:09 AM)
Hi there, already PM.
*
PMed you, please check tongue.gif
TSjovenne
post Sep 16 2013, 01:50 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(pesona3F @ Sep 16 2013, 01:35 AM)
Can u do downgrade? I want to dongrade 1mb to 512kb plan..
*
So sorry, downgrade can only be done at TM point. cry.gif
TSjovenne
post Sep 23 2013, 03:57 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(Jason234 @ Sep 23 2013, 02:19 PM)
Hi, kindly want to ask about my area, Taman Rasah Kemayan, 70300, Seremban, Negeri Semmbilan. Do my area can upgrade to Streamyx 4mbps, really sick of the slow 1mbps speed.
*
Hi,

Please PM your full address to check in further. tongue.gif
TSjovenne
post Sep 23 2013, 04:01 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(dellshioo @ Sep 23 2013, 03:49 PM)
Hello,

wanna ask

1.) My current 1mbps contract still have a couple of months left. If I upgrade to 4mbps now, I know the contract will be renewed, but is there any extra charges for the upgrade?

2.) For the upgrade, do I need technician come to my house, or is just update from their side?

3.) In this case, do I get new modem?  I remember I didn't get new modem when change from old package to the 1mbps bb deals
*
1) No, contract will not renewed anymore and upgrade is free of charge.

2) No, they just upgrade from the DP side.

3) No, you will not be getting new modem because you are upgrade from bb deal to bb deal. If you didn't get one when you upgrade, means you get it before you upgrade, maybe when you subscribe to old package? blush.gif
TSjovenne
post Sep 23 2013, 05:18 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(dellshioo @ Sep 23 2013, 04:17 PM)
Thank you for your reply,

1.) I thought upgrade means you commit to a new contract with TM. No?

3.) yes. I'm using old modem from old package and I did get free cordless phone when upgrade to bb deal.
*
You're welcome tongue.gif

1. No, since you are just upgrade to new package without taking any new equipments, contract will remains the same smile.gif

3. That's why you are not entitled for new one biggrin.gif
TSjovenne
post Sep 24 2013, 03:00 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(olak329 @ Sep 24 2013, 01:15 PM)
bro... streamyx 8mbps got promotion? installation in kelantan can be arrange?
*
Hi tongue.gif

Streamyx 8Mbps standard promotion free wifi modem, dect Phone and HyppTV set. Streamyx free installation and activation. If you do not have phone line yet, wiring fee of RM 30 - RM 50 is payable to TM technician on the spot after installation done. If you already have it, you don't need to pay anymore brows.gif
Kelantan installation also can be arranged, TM will assign TM technician from your area to do installation for you biggrin.gif
TSjovenne
post Sep 27 2013, 11:11 PM

Getting Started
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Junior Member
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Joined: Nov 2004


QUOTE(swatz @ Sep 27 2013, 10:13 PM)
Highly recommended for Class A Service. Apply and settle unifi application within just one day!
*
Thank you for your valued feedback tongue.gif
TSjovenne
post Sep 29 2013, 02:18 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(adib90 @ Sep 29 2013, 01:16 PM)
i already submit the e-form.
*
I had received your e-form.
I've spoke to your dad just now regarding to the transfer ownership biggrin.gif

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