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TSjovenne
post Jul 11 2013, 03:19 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(ekoh @ Jul 11 2013, 03:02 PM)
thx for the reply
how long it take to upgrade, do i still get the free dect phone, modem for the upgrade to BBdeal, now i'm using 1mb rm88/month
*
Yes, from basic 1mb upgrade to bb deal entitled for new equipments and contract will refresh to 1 year.

Upgrade takes 3-5 days to take into effect.
TSjovenne
post Jul 16 2013, 10:51 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(shadow@22 @ Jul 16 2013, 09:25 AM)
Hi,

i currently using an old streamyx package which is 56k i guess, dont really remember.

Can i upgrade it to unifi vip5? my area is pandan jaya, ampang.

tq
*
Hi,

56k? Or 512kb?

If it is 56kb, you can apply as new to enjoy the raya promotion 2013.

I might need to check your current package to confirm the eligibility. Could you please pm the streamyx owner's IC number to me?
TSjovenne
post Jul 16 2013, 09:09 PM

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Junior Member
117 posts

Joined: Nov 2004


QUOTE(hozz @ Jul 16 2013, 05:19 PM)
Now still can upgrade streamyx from 1mbps- 4mbps? Thanks
*
Hi,

Yes still can tongue.gif
TSjovenne
post Jul 16 2013, 09:29 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(xFrostKnightz @ Jul 16 2013, 09:18 PM)
I'm still under contract of streamyx, can I able to change to unifi?
*
Hi,

Yes, you are able to upgrade to UNIFI at no penalty rclxms.gif
TSjovenne
post Jul 16 2013, 10:25 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(xFrostKnightz @ Jul 16 2013, 09:37 PM)
I have some question about it
1, Is my contract still going or it will be renew for another 2 years?
2, Does my area have UniFi? Taman Sri Nibong Mawar Apartment 11900
3, What happen if I used all my quota? Around what speed I'll be using?
*
1. It will be renewed for another 2 years.

2. Mawar Apartment cannot be found in system cry.gif Btw, may I know if any other addresses used by the residents?
Sometimes the system might not appear the name of the Apartment, but only the address.
I saw Jalan Bukit Kecil available in the system.

3. Currently is still unlimited until further notice. TM not yet announce the throttle speed after exceeded the quota.

This post has been edited by jovenne: Jul 16 2013, 10:28 PM
TSjovenne
post Jul 16 2013, 10:29 PM

Getting Started
**
Junior Member
117 posts

Joined: Nov 2004


QUOTE(xFrostKnightz @ Jul 16 2013, 10:28 PM)
How about 8mbps? Does my area have already?
*
Please read previous post regarding the UniFi availability.
TSjovenne
post Jul 16 2013, 10:32 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(xFrostKnightz @ Jul 16 2013, 10:28 PM)
How about 8mbps? Does my area have already?
*
8Mbps is also not yet available.
TSjovenne
post Jul 17 2013, 02:44 PM

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Junior Member
117 posts

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QUOTE(xFrostKnightz @ Jul 17 2013, 06:12 AM)
PMed you
*
PM replied smile.gif
TSjovenne
post Jul 17 2013, 10:13 PM

Getting Started
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Junior Member
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QUOTE(smileyee @ Jul 17 2013, 09:21 PM)
hi...
i am currently using bb deal rm110
if i want to upgrade to unifi, what i need to do?
need to go centre change all over again?
thanks
*
Hi,

Yes, I can help you to proceed the upgrade.
You don't need to go tm point smile.gif
All you need to do is fill in my e-form to proceed your order.

This post has been edited by jovenne: Jul 17 2013, 10:14 PM
TSjovenne
post Jul 17 2013, 10:30 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(smileyee @ Jul 17 2013, 10:23 PM)
thanks for the reply.
and do tm people still need to come my hse for set up?
or just directly change the package?
any extra charges or installation fees?
*
Yes, TM contractor will need to go your house to setup because TM will provides you new equipments.
No installation fee is needed as standard installation is free of charge for up to 15m which is quite sufficient.
TSjovenne
post Jul 19 2013, 08:06 PM

Getting Started
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Junior Member
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QUOTE(mcwlsh2013 @ Jul 19 2013, 07:40 PM)
I use 4mb now, can I upgrade 8mb without hypp TV? drool.gif
*
8mbps comes with Hypp TV set for free.
No additional charge for standard package biggrin.gif
TSjovenne
post Jul 20 2013, 02:47 PM

Getting Started
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Junior Member
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QUOTE(mcwlsh2013 @ Jul 19 2013, 08:16 PM)
really! if i upgrade to 8mb just cost $160 with hypp tv? is like that.....
*
Yes. Its free smile.gif
TSjovenne
post Jul 21 2013, 01:36 AM

Getting Started
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Junior Member
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QUOTE(mcwlsh2013 @ Jul 20 2013, 04:28 PM)
just fill [E-Registration] form to upgrade? rclxms.gif
*
Yes, correct icon_rolleyes.gif
TSjovenne
post Jul 28 2013, 07:07 PM

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Junior Member
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QUOTE(winter-X @ Jul 28 2013, 06:15 PM)
I have used streamyx 1mpbs for few years (contract ends long time ago).
I realize most of the offer (from other seller too) only valid for new application only (not for upgrade).
Can I terminate my current streamyx line and apply unifi VIP 5 to enjoy the offer?
How if I straight away upgrade to VIP 5? will I get any offer or free 1 month subscription fees as stated in unifi website.
Thanks.
*
Yes, you can terminate your streamyx and apply unifi VIp5 to enjoy the offer.

Upgrade currently do not have any promotion. Sorry.
TSjovenne
post Jul 31 2013, 10:46 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(Vinci777 @ Jul 31 2013, 10:32 AM)
Hi,

May I know how long will the process take if i register now?

I probably be using for like 2-3 months for this location and shifted to new location. Any relocation fee in future?

Any promotions currently for VIP5?
*
Hi,

Relocation fee is waived since last month.
Standard promotion from TM is free installation, equpments and activation.
And from my end is the raya promotion raya angpao RM 163.90 if you are a new registration.


TSjovenne
post Jul 31 2013, 09:08 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(Dansurewin @ Jul 31 2013, 04:23 PM)
Hi Jovenne,

I saw many ppl giv good comments for your service.
I am new on subscribe streamyx.
I don't knw the procedure.
Hope you can help me.
I am from miri,sarawak.
Can you help me to subscribe streamyx even i from east malaysia?
And i dunno whether my house can subscribe 4Mbps or 8 Mbps or not?
Can u help me to check it?
icon_question.gif
*
Hi Dansurewin,

Thank you for visiting my thread.
Yes, I can help you to apply bcoz I am doing nationwide smile.gif
Could you please Pm me ur full address to check the availabilty?
TSjovenne
post Aug 11 2013, 01:09 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(dang! @ Aug 11 2013, 11:41 AM)
Hello. I'm currently using the Streamyx 512kbps RM44 for 60 hours package. Can I upgrade to the RM66 for unlimited usage package? And is there any additional fee for the upgrade?
*
Hi,

Currently TM has BB deal 512kbps - RM90/month including fixed line rental. The RM 66's one not yet include the fixed line rental of RM 26 per month.

Upgrade is free of charge.
TSjovenne
post Aug 13 2013, 05:11 PM

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Junior Member
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QUOTE(jamkuwong @ Aug 13 2013, 09:44 AM)
Hi, i'm currently using streamyx 1 mb. If i upgrade to unifi

1. Will my streamyx auto terminated after i activated unifi
2. Will there any charges besides unifi monthly fee? like installation, equipment & etc
3. I would like to get VIP 5, any promotion still?
4. I'm at Puchong Tmn Putra Prima. Pls help me check availability.

Thanks
*
1. Yes, streamyx will be terminated only after unifi is installed.

2. No installation and equipment fee. Besides than monthly fee, there will be an advance payment one month and stamp duty fee RM 10.

3. Sorry, no promotion for upgrade user.

4. Yes, Taman Putra Prima is within unifi coverage. To be accurate, could you please pm me your full address to check.

Cheers. icon_rolleyes.gif

TSjovenne
post Aug 13 2013, 05:13 PM

Getting Started
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Junior Member
117 posts

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QUOTE(yujin86 @ Aug 13 2013, 11:02 AM)
Superb service by Jovenne.
Applied on wednesday before raya holiday and the unifi contractor came on next monday.
Get it done within 6days including public holiday and weekend.

Recommended seller!!!

Btw when can i get the raya cash back angpow??? hehe
*
Thank you for your support and feedback tongue.gif

Fyi, the cash back angpao will be given to you within 30 - 45 days from your installation date.
Please kindly notify me when you receive your first bill from TM tongue.gif

Cheers.
TSjovenne
post Aug 14 2013, 04:54 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(backislan @ Aug 14 2013, 04:50 AM)
HI...I'M currently using stremyx 512 rm66 permonth with home prepaid...can my streamyx be upgraded to 1mbps package?meaning retaining my home prepaid n just uprade to rm88 for 1mbps?
*
Currently there's only BB deal package which is already including Fixed line rental. blush.gif


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