QUOTE(victorkdk @ Oct 4 2013, 09:39 AM)
Superb service by Jovenne.. applied yesterday noon, this morning TM technician ady called to set appointment for installation. Highly recommended! 
Thank you for your valued feedback! UniFi Registration for FREE
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Oct 4 2013, 07:19 PM
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#301
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117 posts Joined: Nov 2004 |
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Oct 4 2013, 11:20 PM
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QUOTE(SerraQuaL @ Oct 4 2013, 10:51 PM) Hi, do you extend your service to Penang as well? I wanted to upgrade my 1.0MB streamyx to 4.0MB package, but when I was told my area does not have 4.0mb supported yet. But yet, when I asked another friend who stays 5mins away from me has it. PMed can you check for me? i'll PM u |
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Oct 9 2013, 07:39 PM
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#303
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117 posts Joined: Nov 2004 |
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Oct 15 2013, 05:41 PM
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QUOTE(mohdfauziahmad @ Oct 15 2013, 04:23 PM) Hi. Want to know the availability of streamyx at bandar baru kangkar pulai,johor bahru area. (Aprtment/flat). I want to subscribe the cheapest package (68/mth). Hi,Good day. Please PM me your full address to check the availability. The cheapest package for Bb deal is RM60/month - 384kbps. |
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Oct 19 2013, 03:37 PM
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QUOTE(winloh18 @ Oct 19 2013, 12:41 AM) For someone like me who is VERY particular about service, this girl sets the bar real high for service excellence. Highly recommended. Thank you so much for your support and valued feedback Yeah, I set up an account just for this. If that isn't convincing enough, I don't know what is |
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Oct 21 2013, 12:29 AM
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117 posts Joined: Nov 2004 |
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Oct 22 2013, 01:36 PM
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117 posts Joined: Nov 2004 |
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Oct 23 2013, 02:51 PM
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QUOTE(XerosXIII @ Oct 22 2013, 08:29 PM) If anyone out there want to have a painless time on upgrading their TM products, Jovenne is the one you want to call! Thanks bro. Million thanks to your long "essay" review. Never before in Malaysia I have experience such diligences and efficiency from a service agent. Every question never go unanswered, fast reply (on whatsapp), and had to tell her to drive safe after she said she driving home asap to confirm my email lol 6 out of 5 Stars Summary on the installation About 17 Sept I first contacted for Streamyx -> Unifi upgrade, the process pretty straight forward: ask a lot of noobies question, filling up a form online, get an email and forward it back to the Jovenne personally for confirmation. As my area port are insufficient, I have to wait about a few weeks for TM company to sent an email with appointment of the installation team. In the mean time, I was constantly get posted on the status of port availability ;P Installation took about 2 hours in a light rain, distributor point are directed at my pc room's window, so no hassle in that :B Streamyx discontinued and currently enjoy highspeed internet without choking myself on the youtube streaming (lol) |
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Nov 1 2013, 09:32 AM
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QUOTE(delp10 @ Oct 31 2013, 02:32 PM) Gotta admired the lady ! Prompt service ! E form submitted last nite within half an hour she set up an installation date according to my preferred date. Thank you for your great review It beat the online signup hands down. Crap service fr TM Online ! Every question is promptly answered ! Gd service & my sincere thanks to Miss Jovenne |
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Nov 4 2013, 07:56 PM
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QUOTE(8823 @ Nov 4 2013, 07:42 PM) I'm currently using 1Mbps grad pack(with the HP netbook) or something even older which is now Rm68/month. Which is few years already So sorry, for that you will need to proceed at TM point because the unipack is no longer available through call and reseller. Current gradpack is RM130/month Can I upgrade the plan now to 4Mbps which is RM88/month? |
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Nov 4 2013, 11:32 PM
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QUOTE(antderu @ Nov 3 2013, 05:43 PM) Hello! Arigato for your great review! UNIFI registration and installation time has never been easier before! From the help of Jovenne, from registration to installation (preferred date) is just less than a WEEK! One word to describe Jovenne's service -- impressive! Andrew |
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Nov 11 2013, 02:51 PM
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117 posts Joined: Nov 2004 |
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Nov 13 2013, 08:06 PM
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QUOTE(266K @ Nov 12 2013, 05:32 PM) QUOTE(AgnesB @ Nov 12 2013, 05:48 PM) high recommended,very efficient and patient service provider even deal with low net worth client(384kbps RM60 package user) my form submitted on monday,on the day itself i received call from tm for installation arrangement,and on second day the installation is done within 30 minute, and at lower bound of charge RM30. QUOTE(dang! @ Nov 12 2013, 08:01 PM) hi jovenne, just wanted to let you know that my streamyx has been upgraded. and it hasn't even been 24 hours since i submitted my form. thank you for the superb service. would definitely recommend you to my friends and family Thanks all for the valued feedback |
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Nov 15 2013, 06:29 PM
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117 posts Joined: Nov 2004 |
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Nov 15 2013, 10:22 PM
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117 posts Joined: Nov 2004 |
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Nov 20 2013, 01:53 PM
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117 posts Joined: Nov 2004 |
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Nov 20 2013, 03:32 PM
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QUOTE(d3sign3r @ Nov 20 2013, 01:59 PM) Hi Jovenne, Hi,what are the terms & conditions for the Hypnormous deal? the deal price is for only a month/year/forever? Example, I'm on Vip5, upgrade to Vip10 with Vip5 price of 149. Does the rm149 lasts for a year? Thanks! The Hypp-normous deal is RM 149 + 50 (sport or mega pack) = RM 199 you'll get 10Mbps & sport or mega pack. The minimum subscription per month is RM 199. The deal price is effective until you terminate your unifi. Regards, Jovenne |
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Nov 20 2013, 10:29 PM
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QUOTE(shaynewai @ Nov 20 2013, 10:19 PM) Hi, I'm currently a streamyx user. I would like to subscribe online since it waive the first month payment. However, I failed to submit my application as I stuck on 'Make Appointment' that pages. Anyway you can help me? Hi,Yes, I can help you to upgrade your streamyx to unifi Please fill in my e-form to proceed your order. |
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Nov 21 2013, 07:19 PM
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QUOTE(MonfereBlogspot @ Nov 21 2013, 06:49 PM) Once you modified the bundle, for eg, terminate HyppTV, your package will changed back to VIP 5. Because 10Mbps is complementary when you subscribe to HyppTV pack |
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Nov 22 2013, 09:35 PM
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#320
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QUOTE(Curiga @ Nov 22 2013, 09:19 PM) Can quote me total cost for installation (new house) for streamyx 1 mbps blockbuster package? Including technician labour fee Hi,The total cost is as following: First month usage (assume 30 days) 110 One month advance payment 110 Phone line deposit 75 Stamp duty 10 Total first bill : RM305 Pemasangan fee aka wiring charge for phone line RM 30(existing) - 50 (new) That's all for the charges for new applicant:) |
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