[quote=Chris Chew,Jul 24 2012, 02:36 PM]

The approval of reno loan was based on their customer grading in 5 lvls.
Lvl 1 : up to 30% of S&P price
Lvl 2 : up to 20%
Lvl 3 : up to 10%
Lvl 4 & 5 : not eligible

My reno loan abt 16% of the SPA price. Is that consider moderate? Good?

Hi I want to ask does anyone here who took ocbc mortgage, did you change to your own lawyer (also panel under ocbc) to do the loan agreement?

My situation now is I wish to have my own lawyer, also a ocbc panel lawyer to do s&p and loan agreement together. However one of the ocbc banker told me ocbc already fix to one lawyer firm and cannot switch to other lawyer. If customer want can request approval but no point cos the manager will not approve.

Is it true I can't switch to the lawyer of my choice. Because having one lawyer to do both agreement can save me some costs.

Thanks.

I have a bad experience with OCBC. Went to their HQ at Masjid Jamek LRT station. Wanna open a FD account. The service there slow like tortoise....waiting for an hr and when my turn comes, they tell me system down

When u sign the LO? Normally shouldnt be any problem and its a bull shit if the banker said his manager sure reject it.


Did u sign the Loan Agreement with the banker's lawyer then? If signed dy, then they have valid reason to reject ur change lawyer request.

I just signed the LO yesterday but yet to sign any Loan agreement with any lawyer.

I called OCBC customer service and they said I can write in and subject to loan operation approval.
I like to talk to loan department but was not allowed. And I don't have the number for ocbc branch too.

Now the ocbc banker who serve me the LO not allow me to change to my own lawyer which make me feel very upset... especially when he quoted his manager confirm not going to approve.

If I can choose my own lawyer to do all agreements i can save few k. Headache

OCBC have many panel law firm, and they also allow non panel law firms.
That banker try to BS you to use his lawyer so he can get commission.

i called to customer service to ask the panel lawyer.
and i called to few panel lawyer to get quotation,
then i informed to my loan officer which the lawyer i selected.
i am using soo thien ming lawyer firm.

you can use your selected lawyer.
i have two house under ocbc loan.
latest one is just bought on february 2012.

I have one of their Team manager contact, he is doing my loan.
Doing things quite fast and straight forward. PM me if you need.

actually if you use non panel,
you will face problem during payment draw down.
better dont use non panel.

i found one non panel lawyer firm in bangsar.
good price,
but finally i still use panel lawyer.

I recently had a not so positive encounter with OCBC.

My existing loan is with them, called them for re-finance/top-up loan...
The first sales guy dragged me for one month, then tell me loan not approved.
Then I walked in one of the branch, met another staff, submitted all required docs, got it approved in 1 week.

I have a feeling that the first guy didnt submit my loan at all. Wasted my one month. Is it possible to lodge a complaint?

why dont try UOB?

Hi yes I also intend to use stm lawyer.that's y i told the sales agent but he said his team manager won't approve and he can't help. Thanks for ur reply now i can confirm.

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Added on August 24, 2012, 2:54 pmHi. I've pm u. the sales agent said he deal directly with hq..wonder same manager or not. He said diff branch work differently.

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Added on August 24, 2012, 2:59 pmCan u advise how to deal with the sales agent ? How to do so that won't offend the sales agent ? the loan already approved and i signed the offer. Even if i insist the bank won't cancel my loan right?

This post has been edited by mlyuki: Aug 24 2012, 02:59 PM

when you sign the offer letter, in the last page, you can fill up the panel lawyer you selected one.
i think your agent helped you to fill up other lawyer firm already.
just call to customer service and ask them to issue something like "appointment letter" to STMN.
then STMN can draft your loan agreement.
i selected lawyer firm after i signed offer letter.
just call to customer service to ask.

by the way, which STMN you are using?
they have three branches.
i found that Petaling Jaya branch is very friendly.
KLCC area one is not so keen to quote.
i used STMN Klang bcoz near my office.

My last page of LO did not mention any lawyer firm. Under ocbc solicitor's is blank.
I think I will call the sales agent again to insist my decision. If he unwilling then I will call customer service.
I actually called up STMN Klang... quite friendly too the lawyer.

i'm also trying to change to my lawyer b4 signing LO. can save some $$

if cannot, i got backup LO from another bank to use my lawyer

Actually there is a "Appointment of Lawyer" form which is bundled together with your LO. It's not clip together.

You can assign any lawyer of your choice as long as they are panel lawyer for OCBC Bank.

Recently I apply HL from 7 banks and only this OCBC rejected my loan.

Their commitment calculation is "extraordinary". And they not seeing cash in hand as well. This is the only bank I forseen the sale sure will drop tremendously. No wonder recently many OCBC bankers call cust for refinance house. I just receive 1 today.

Just sharing my experience here....

Yes, Masjid Jamek personal banking counter is famous for being painfully slow...

What abt Puchong @ Bandar Puteri?

All banks r searching for new customers. So if u r new to them, they ll treat u like god.

To me, ocbc is just another bank doin the same thg. I just refinanced 2 of my loans fr ocbc to another bank n they got a shock with my decision. Reason for me to do so is bcos they din listen to wat I proposed to them to lower the interest tat other banks r offering me. FYI, those 2 loans r not under lock in anymore. My request was just to match if not beta %.

Guess wat, it ended up they offer me a super gd rate for my new purchase so I'm considering taking fr ocbc again. But sori to them tat I oledi refinanced my 2 loans with other bank which I can save more than 1k/mth in installments.

I hav been honest n straight forward to all banks tat they hav to consider my dream rate. If cant do it, there r actually any other banks waiting in the line to provide it.