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 OCBC housing Loan, better than other bank?pls debate

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Glcotan
post Aug 24 2012, 02:36 PM


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I recently had a not so positive encounter with OCBC.

My existing loan is with them, called them for re-finance/top-up loan...
The first sales guy dragged me for one month, then tell me loan not approved.
Then I walked in one of the branch, met another staff, submitted all required docs, got it approved in 1 week.

I have a feeling that the first guy didnt submit my loan at all. Wasted my one month. Is it possible to lodge a complaint?
Glcotan
post Aug 31 2012, 08:08 PM


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QUOTE(ManutdGiggs @ Aug 24 2012, 09:46 PM)
All banks r searching for new customers. So if u r new to them, they ll treat u like god.

To me, ocbc is just another bank doin the same thg. I just refinanced 2 of my loans fr ocbc to another bank n they got a shock with my decision. Reason for me to do so is bcos they din listen to wat I proposed to them to lower the interest tat other banks r offering me. FYI, those 2 loans r not under lock in anymore. My request was just to match if not beta %.

Guess wat, it ended up they offer me a super gd rate for my new purchase so I'm considering taking fr ocbc again. But sori to them tat I oledi refinanced my 2 loans with other bank which I can save more than 1k/mth in installments.

I hav been honest n straight forward to all banks tat they hav to consider my dream rate. If cant do it, there r actually any other banks waiting in the line to provide it.
*
can share what is the dream rate you looking at?
saving 1k interest per month is scary..

 

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