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TIME TIME Fibre Broadband™, 100 Mbps of wholesome goodness

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jjj2
post Nov 9 2012, 11:23 AM

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You may go for FTTO package, for FTTH we don provide fixed IP. Can I know your building name ?
rjb123
post Nov 9 2012, 01:48 PM

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Someone mentioned in another thread that TIME/Astro IPTV will be available at landed properties in Desa Parkcity , is this true? Haven't seen it on any of the availability maps as of yet
intothefantasy
post Nov 9 2012, 02:02 PM

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jjj2, are u TIME agent or something? if yes i would like to ask some question regarding the coverage area..u see i have checked from the TIME website for my coverage in penang area bayan lepas. Apparently my apartment is not listed in the google maps but around 1 km outside of my apartment do have TIME coverage. my question is....will i still be able to apply for it?
jjj2
post Nov 9 2012, 10:23 PM

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QUOTE(intothefantasy @ Nov 9 2012, 02:02 PM)
jjj2, are u TIME agent or something? if yes i would like to ask some question regarding the coverage area..u see i have checked from the TIME website for my coverage in penang area bayan lepas. Apparently my apartment is not listed in the google maps but around 1 km outside of my apartment do have TIME coverage. my question is....will i still be able to apply for it?
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Hi Bro...you may check yr PM.


Added on November 9, 2012, 10:25 pm
QUOTE(rjb123 @ Nov 9 2012, 01:48 PM)
Someone mentioned in another thread that TIME/Astro IPTV will be available at landed properties in Desa Parkcity , is this true? Haven't seen it on any of the availability maps as of yet
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Temp nope for landed property. I will verify again.

This post has been edited by jjj2: Nov 9 2012, 10:25 PM
mm004
post Nov 11 2012, 02:57 AM

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Anyone know the DNS for Time Fibre Broadband? I asked the customer service staff and he didn't know what I was talking about.
imahappyklown
post Nov 11 2012, 08:37 AM

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Mr jj.please please please do update on the possibility of time coming to landed props.im looking out for a substitution to unifi and the next best thing are all subpar.im willing to hold out subcribing to any services even if there are rumors and speculations if time is ever doing landed.thanks.
pap55
post Nov 11 2012, 10:44 AM

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QUOTE(mm004 @ Nov 11 2012, 02:57 AM)
Anyone know the DNS for Time Fibre Broadband?  I asked the customer service staff and he didn't know  what I was talking about.
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203.121.65.39
203.121.65.30
Kerry1136
post Nov 11 2012, 11:35 AM

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Just got mine installed not too long ago.

Question is am I suppose to get my astro iptv account? The installer did not give it to me and left.

Due to lack of space can I stack between router and hua wei? Or router on top of astro?

Am afraid of heat issues.
jjj2
post Nov 11 2012, 02:20 PM

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QUOTE(imahappyklown @ Nov 11 2012, 08:37 AM)
Mr jj.please please please do update on the possibility of time coming to landed props.im looking out for a substitution to unifi and the next best thing are all subpar.im willing to hold out subcribing to any services even if there are rumors and speculations if time is ever doing landed.thanks.
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I will definitely update you guys about this...but at this moment not so workable for landed property as it involves skyrocket cost.


Added on November 11, 2012, 2:26 pm
QUOTE(Kerry1136 @ Nov 11 2012, 11:35 AM)
Just got mine installed not too long ago.

Question is am I suppose to get my astro iptv account? The installer did not give it to me and left.

Due to lack of space can I stack between router and hua wei? Or router on top of astro?

Am afraid of heat issues.
*
The Installer should have written your astro iptv account on the Docket (the piece of paper they let you sign after they completed the job.)

If possible not recommended to stack, if really wanna stack, just stack yr Cisco E1000 router on top of the Huawei ONU...the ONU carries lifetime warranty as long as you are using TIME service whereas the router only carries 1 year warranty....LOL

Beware of astro decoder as it will b vry hot when power on even for a few hours...

This post has been edited by jjj2: Nov 11 2012, 02:26 PM
Kerry1136
post Nov 11 2012, 05:42 PM

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Thanks bro...that helps noticed astro very hot not too long on standby.

But the hua wei gets occasionally hot too so which should be on top

someone_stupid
post Nov 13 2012, 11:20 PM

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Same issue here, i'm in ken damansara 2, but in the website only ken damansara and ken damansara 3, when will time come hereeeee sad.gif
jjj2
post Nov 14 2012, 09:55 AM

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QUOTE(someone_stupid @ Nov 13 2012, 11:20 PM)
Same issue here, i'm in ken damansara 2, but in the website only ken damansara and ken damansara 3, when will time come hereeeee sad.gif
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Hi Bro,

I checked it out that area is RFS (Ready for Service).

Should be covered.
samlhc
post Nov 15 2012, 11:30 AM

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"removed"

This post has been edited by samlhc: Nov 19 2012, 04:27 PM
jjj2
post Nov 15 2012, 02:39 PM

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QUOTE(samlhc @ Nov 15 2012, 11:30 AM)
Poor experience with TIme Installation

Recently applied TIME FIBER 8 Mbps, choose TIme over Maxis as pricing is ok and customer service claim the services can install within 7days, which maxis can't tell when the installation can be done.

Installation appointed on 9/11/2012. But installer call up and request to move up on 7/11/2012. It's seem ok, which may can use early. rclxms.gif  Installation appointed at noon, drive back from office to check the installation. Cable installed. Casing not provided which required RM10 per meter tongue.gif (can bought <RM1.50), so just nail up. FTH termination box not given as well, claim TIME not provide it need extra $$$,(not like TM/Maxis). Thought the installation was done, but modem and router was not there. Sweat! The cable guy came for cable installation but not installing the modem/router. Another installer claim to come and fix the modem/router on next day.
Make a appointment with the installer on 2pm, 8/11/2012. But on that day, installer ring up and request to delay till 4pm. Drive back again on the fixed time and wait... ring them couple times, claim work not finish at mont kiara, sometime "ON theway"..., wait till 5pm still not come.  shakehead.gif  Reschedule to next day friday 3pm. Request the installer to double confirm the time is ok, he promised.
at 9/11/2012, ring them at morning to check if the schedule is ok, they guarantee come.. Drive back from work again and wait ... yawn.gif WTF until 6pm also not reach, ring them couple times, but seem not dare to pickup my call  mad.gif  mad.gif  mad.gif
Until today, i only see FIBER cable on the wall, no modem/router... cry.gif
installation of modem/router usually took 30minutes or less... if they can't do it, just give me the damn thing as i can configure it myself. %$^@$%!$!#@#

TIME may has quality line but not the services!!!! Not even started using it, services provided are very disappointed!!!!
*
Thank you for your feedback, it's much appreciated.

Please copy & paste the above into an email & have it emailed to customerservice@time.com.my & headcs@time.com.my

I'm sure things will be resolved promptly.

Sorry bro, your order was not through me, so I can't help to arrange a good installer for you.

Wish things will be resolved asap.
samlhc
post Nov 15 2012, 04:18 PM

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This post has been edited by samlhc: Nov 19 2012, 04:28 PM
ar_zaem
post Nov 15 2012, 07:54 PM

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so, how much is this TIME n their monthly cost?
jjj2
post Nov 15 2012, 09:55 PM

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QUOTE(samlhc @ Nov 15 2012, 04:18 PM)
I have send my complaint to both email address couple times but same answer...
replied "Please be informed that we have forwarded your concern on the installation issue to the respective department for their immediate action..."

but doesn't seem any action taken, probably they might on HOLIDAY whole week...   doh.gif
I apply thru Mr. DEXRIC, Broadband Multimedia Sdn Bhd. The Time Dot Com give me this reseller.
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Pls give them a day or 2, as this week many people are in holidays.

Also, you may seek the help of your reseller.


Added on November 15, 2012, 9:58 pm
QUOTE(ar_zaem @ Nov 15 2012, 07:54 PM)
so, how much is this TIME n their monthly cost?
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Hi Bro,

You may check this out.

http://time.com.my/consumer/time_fibre_broadband.asp

Thanks.

This post has been edited by jjj2: Nov 15 2012, 09:58 PM
alexng2208
post Nov 16 2012, 03:18 PM

Why my warn is 0%? i miss my high warn
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my case even worse, installation delayed at my apartment for more than 1 month =.=||

already highlighted, now waiting for installation... Time is awesome, but the installers are really crap, spoils the customer service
jjj2
post Nov 16 2012, 07:25 PM

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QUOTE(alexng2208 @ Nov 16 2012, 03:18 PM)
my case even worse, installation delayed at my apartment for more than 1 month =.=||

already highlighted, now waiting for installation... Time is awesome, but the installers are really crap, spoils the customer service
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U applied Astro IPTV or GPOn only ?
alexng2208
post Nov 16 2012, 07:30 PM

Why my warn is 0%? i miss my high warn
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QUOTE(jjj2 @ Nov 16 2012, 07:25 PM)
U applied Astro IPTV or GPOn only ?
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Only gpon

Took a month because my time ready broadband was not really ready although it's in the list

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