Scolaris,

amazing review!! I'm planning to get mine next week (just signed off yesterday)

wah can we stream netflix too?

Can't wait for my installation on Thursday!

One question, i am taking the E1000 router supplied + 8MBPS...

any ideas what to improve or is it fine?

This post has been edited by alexng2208: Oct 16 2012, 09:42 AM

my case even worse, installation delayed at my apartment for more than 1 month =.=||

already highlighted, now waiting for installation... Time is awesome, but the installers are really crap, spoils the customer service

Only gpon

Took a month because my time ready broadband was not really ready although it's in the list

the condo was already in the list, infra inside wasn't done so they had to pull cable from the riser and liaise with the BM.. haha

yes

haihs... 1 month ding dong ding dong also not settled

hopefully this monday they can install successfully

Haha... this is the story

1. i check availability online, and bravo, my apartment i'm living in is in the list!
2. i email-ed CS repetitively asking about the Access Point/Riser location and if its ready, all questions diverted to me signing up for a plan and no concrete answer, Yes or No.
3. i contacted a dealer and was signed up very quickly on the 12 October
4. Within a week, an appointment to install was made and i took leave from work as installer don't work after 6pm. (i requested for 8pm)
5. installers came unscheduled (appointment at 2/3pm, came at 1030am due to installer convenience)
6. Time installer said that trunking not ready from riser at level 13. need BM approval (if not ready, don't put in list and tell me in my email, right?)
7. Time took its time with updating me / letting me know what's happening. Promised calls of status updates went unfulfilled. Still, I didn't once complained or hurried them. Just calls to ask what is happening ("we will update you, i'll call you back tomorrow at the latest") pure BS.
8. last 2 weeks, Time said READY!!! (yea on my end)
9. Ask me take another leave, hell no.. I won't waste another leave when suddenly they can say, oh can't come because cable / trunking / whatever that doesn't concern me can't be done
10. i said, come at MY appointed time and date, as mentioned in the website, at the customers' convenience (if its at the installer's convenience, please say so)
11. Apparently, installers all ON LEAVE last week for the whole week.
12. So i said, fine stick to 19/11 (today)
13. Suddenly said, ok last week's 14/11 can.. OMFG, change change change.. said at my request. YES, i requested it earlier because u said at my request ma, then u said the whole TIME installer ALL ON LEAVE. like all the staff on leave? TIME shut down? suddenly got slot want me to change my plans again. i said no, stick to 8pm.
14. time said 8pm my BM don't let because need to do drilling. i ask them drill earlier la then later only come to configure
15. today installer called in the morning said want to come in the morning. i said my appointment with time is 8pm. notwithstanding anything, its 8pm and 8pm only. then Time called said 3pm.. wah... now at whose convenience?

signal from my hall to the room is bad, how do i improve it

This post has been edited by alexng2208: Nov 19 2012, 05:23 PM

Oh no
My los light blinking red and pon light is off
Cs asked to switch off and on in 15 minutes but to no avail

Only my 3rd day of using. ... disappointed

wow

then the Time CS has rained a solid chunk of BS on me last night asking me to switch off - then switch on the ONU and Modem.

Apparently it is problem with some Rx power too low for optical sensitivity.

They did mention that the Line status is fine and said they work 24 hours so expect a solution quickly.. let's see how quickly

Time has been leading me up and down and around bushes since day one, utterly dissatisfied...

---

Added on November 22, 2012, 10:55 amUpdate 1: after emails to Time and calls to Time, they said that someone will call me to check for any issues. Hopefully, any issues can be immediately resolved. no snapped cables or anything.



This post has been edited by alexng2208: Nov 22 2012, 10:55 AM

Actually is another Time trunking contractor from Foster Enterprise carelessly tore off the cable at my floors riser room.

Sweat. . .

Have to pull another fibre through. .

Bonus fibre optic laser pen for your seeing pleasure

Yes, doing installation for the rest of the wiring

the wireman looks like a jungle man with sloppy shirt and bad upkeep. like a homeless man. i always thought that fibre optics are a sensitive and modern technology that requires some basic technical knowledge. so he just threw (yes, threw) the step ladder into the riser room filled with 1,001 wires and snapped my FO cable

i already arranged but if you may, see if that installer is free on saturday morning

no lar, i curi snap the repairman's fibre optic laser pen which looks so geng

Time head of CS already replied my email.. hazel or something

saying sorry for this and that but then again, action speaks louder than words

so far, Time is NATO

weird

my speedtest shows down and up speeds averaging about 9-10 Mbps and 18-22 Mbps..

upload why so fast LOL

tonight test power Boost 50MBPS good or not

after switching on boost... max max wireless only can get nearly 30 up and down

hahahha

just saying that azdramas stream at HD without 1 hiccup last night (gf's review)

oh which router should i go for then since the e1200 can't do high speed?

my advice:

1. get a good dealer who will be there for you when things screw up (just in case)
2. do your own checking first by speaking to your Building Management if there is any Time Trunking already done. Find out where is the riser and how does it arrive at your unit.
3. get ready at your own end by providing a nice place for them to install including moving furniture, getting an extension cord + 2 sockets minimum, vacuum cleaner for the drillings etc
4. get the appointment time down and the installer's name, hp no. and company. confirm with them 1 day before.
5. allocate more than enough time for further testing on speed (boost!), signal strength etc. (i moved my E1200 like 3 metres and got extra 1 bar of signal)


enjoy!

Time is really good

on unifi 10mbps, torrents go as fast as 1.1MB/s
on time 8mbps, torrents go as fast as 880KB/s

which is really good.. but they have boost 30 hours free (monthly renewed?) to 50mbps

expect crazy speeds...

landed homes don't have yet i guess

i think its one of the best in the business

the ping and consistency is as expected for a full fibre network

i'd say get a good router though as they provide the e1200 is good for home use but maybe not for heavy usage

just wondering bro

i tried transferring files via wifi from my lappie to my phone, both on wireless - N only network

transfer rates are super duper mega hyper slow
any idea why?

Which apartment are you at?

I received sub-standard service too from Time and my problem lasts more than 1 month.

Just for your information, i took 4 days annual leave for them to settle the problems in the end.

1 - they came to install but fibre not yet "pulled"
2 - they came to install after nearly 1 month (3 weeks +)
3 - after 2/3 days, they own Time engineers snapped the FO cable at my riser, i waited at home for them to diagnose
4 - another 2/3 days later, they came to fix it

If blinking red, there is no FO at all..

And don't take their excuses, my Time was finally fixed on a Saturday at their convenience (as of all the 4 appointments made).