Hi Bro,

Agree... if really wanna compare....that's nothing to shout about ...even this 100Mbps...
Yes, the current equipment is capable of supporting a lot higher than 100Mbps...this is the beauty of 100% fibre FTTH

Hi guys... things should be 100% resolved by now...Time is having some technical glitches with their backbone (dns prob) resulted quite a number of sites inaccessible.. both in KL & penang...
1)onecity.com.my
2)publicmutual.com.my
3)time.com.my
4)selfcare
5)thestar

we are waiting for the full report from the technical department...& luckily it has been resolved since yesterday 4pm+.


Bro TengTJ, tony & others...if still any problem, feel free to buzz me.

Thanks.

Hi Bro,

Feel free to check out your PM for more details.

Thanks.

Hi bro


Thanks for your interest in Time Broadband

Currently Neo Damansara @ Damansara Perdana is not ready for service for Time Fibre Broadband.

we will notify once ready for services.

Thanks again



yeap ch
YQC Technology Solution
(PG-0116813-K)

33-04-89 Prangin Mall Komtar,
Jalan Dr Lim Chwee Leong,
10100 Penang

T : 04-262 8601, 012-490 0601
F : 04-262 8601
E : yeapch@gmail.com

Hello,
i see there were some issues connecting yesterday is anyone having issues today?
I can't seem to connect to PPPoE with Astro IPTV by Time by using LAN ports 1, 2 or 3. Both router and pc say they cannot get IP from PPPoE.
While I'm able to get online by using LAN port 4 which is the one used by IPTV.

Just FYI The settings I get when connected to port 4 are
172.168.238
255.355.240.0

DNS 172.16.1.1
dhcp-astro-iptv.time.net.my

I'll be calling Astro Customer center now to see if they can fix the issue from their end

Update.
I tried connecting to PPPoE from LAN port 1 and it worked!
So all is good now.

Seems it was not connecting yesterday and I must have changed LAN port from fiber router to wireless router without remembering which one was the correct one.
So IPTV LAN 4
Wireless router LAN 1

This post has been edited by meetm: Sep 19 2013, 10:27 AM

Hi Bro,

Yesterday the issue has been resolved & this is definitely another problem.

Please check your PM for more details. There are some infos to take note

Thanks.

This post has been edited by jjj2: Sep 19 2013, 10:34 AM

Bro


Thanks for your support and Kind words,


We will strive to serve everybody in all matter related to Time Broadband even better in future.

Do let me know if u need any help in future in you ever face problems on Time Broadband Service


Best regrads

yeapch
Time Distributor
YQC Technology Solution
(PG-0116813-K)

T : 04-262 8601, 012-490 0601
F : 04-262 8601
E : yeapch@gmail.com

hey guys, just got got connected to Time Fibre 8Mbps plan today. speed test results are great, as expected giving 8Mbps or more with local servers and around 4-8Mbps with foreign servers. ping time as low as 0ms!

however, speedtest results are one thing. i have learnt from experience that they do not always translate to fast download speeds. so i decided to run some of my own file download tests. these are single connection direct downloads from different servers. my neighbour has Unifi 5Mbps so i was able to compare results. disappointingly, despite better speedtest results my Time Fibre 8Mbps connection performed well below my neighbour's Unifi 5Mbps when it came to file download speed.

the only time that the 8Mbps truly delivered was when i downloaded from a local server. for the rest, the speed was about 4Mbps or even less (the download test with Singapore server was only 2Mbps!).

i would like to point out that i have experienced something similar before with my previous TM Streamyx connection, whereby the speedtest results were excellent, downloading from local servers was at maximum speed, but downloads from foreign servers seemed to be "capped" well below my maximum connection speed. for that particular case, i replaced the TM provided free router with a new store bought one and the problem amazingly disappeared. after replacing the router, all my downloads from foreign servers boost up to almost maximum speed!

sorry for the long rant, but i am hesitant to buy a new router just yet. i was hoping if any of you guys can help me do the same download tests below on your Time Fibre connection and we can share our results.

1) download from the links using Internet Explorer.
2) let the file download for a while (about 90 seconds) so that the speed can "normalize" before reading the result.

thanks in advance to those who can help!

here are my results....


TOP RESULT: TIME FIBRE 8Mbps BOTTOM RESULT: UNIFI 5Mbps

Download Link: http://ipv4.download.thinkbroadband.com:8080/1GB.zip






Download Link: http://test.fileburst.com/50mb-testfile.zip

*Comment: i think the speed here is limited by the download server.






Download Link: ftp://ftp.fcc.gov/pub/Bureaus/Engineering...are/terrain.zip





This post has been edited by 4th alphabet: Sep 20 2013, 11:30 PM

Download Link: http://124.217.224.5/speedtest/stage2.rpm

*Comment: this download is from a local server.






Download Link: http://124.217.238.101/speedtest/stage2.exe

*Comment: this download is from a Singapore server. Time Fibre result is surprisingly slow!






Download Link: http://archive.org/download/IS2013-04-20.m....20track05.flac






Download Link: ftp://ftp1.optonline.net/test64

*Comment: Time Fibre was not able to connect to this link for some reason. could it be related to the recent DNS issue? anyway, the result below is by UNIFI.



This post has been edited by 4th alphabet: Sep 20 2013, 11:32 PM

Hi Bro,

Feel free to check out my reply ya. I'll help you do some tests.

Thanks.

thanks JJ. hope the rest of the Time Fibre users here can also help to test.

i will do some tracert tests tonight as you advised.

This post has been edited by 4th alphabet: Sep 20 2013, 08:32 AM

OK Bro..no problem

I'll ask my team to test & they will revert back to me.

I'll let you know by tonight

Cheers

here are the Time Fibre and Unifi ping plotter results for download servers in my tests. as you can see, there is clearly a difference in the Time results. i did the same download speed tests tonight and the results are still the same. except for the singapore download which will occassionally give me maximum 8Mbps download speed, although this is not consistent every time.

i am pretty disappointed as i thought switching from Streamyx 4Mbps to Time Fibre 8Mbps would be an upgrade. but so far, apart from the speedtest.net results the download speed is actually worse!

i hope there is some way to fix this within the 1 month trial period. i at least expect the download speed to be on par, if not more than Unifi 5Mbps.

hopefully somebody can run the same tests and show me their results. maybe it's just my line/area that's experiencing this problem.


TOP IMAGE: TIME FIBRE PING PLOTTER RESULT
BOTTOM IMAGE: UNIFI PING PLOTTER RESULT

Download Link: http://ipv4.download.thinkbroadband.com:8080/1GB.zip






Download Link: ftp://ftp.fcc.gov/pub/Bureaus/Engineering...are/terrain.zip






Download Link: http://124.217.224.5/speedtest/stage2.rpm

Download Link: http://124.217.238.101/speedtest/stage2.exe






Download Link: http://archive.org/download/IS2013-04-20.m....20track05.flac

@4th alphabet

from your ping plotter stats, it is clearly evident time has better latency over unifi

as for download speeds, it is recommended to download using multiple connections instead of one.

below are my results for downloading http://archive.org/download/IS2013-04-20.m....20track05.flac where you had 320KB/s while i had over 3MB/s (3000KB/s)



p/s: don't expect good download speeds over wi-fi

tl ; dr = download using a download manager. i'd recommend jdownloader.

thanks for the reply ezinger. appreciate your feedback.

yes, the ping results for Time is super low on my connection. my speedtest.net results for local server is 0ms! very impressive. however, my concern is more to do with the download speed i'm getting. i understand that parallel downloads or multiple connections using a download manager will get me maximum speed in total. but still, there is clearly a difference between Unifi being able to max out on a single download connection compared to Time which is pretty poor on a single connection.

also, the Time Fibre ping plotter results for two of the download servers above show packet loss occurring. not a good sign either.

i assume your download results from the archive.org server is with multiple connections using a download manager. did you try downloading through your web browser with just a single connection? i just want to know if the results i got is "normal" for Time or if it is just my line/area.

This post has been edited by 4th alphabet: Sep 21 2013, 11:44 AM

just because a different isp gets better download speeds from some random server doesn't mean it is better. there are many factors you need to take into account. for one, the routing and uplink providers.

if you want to test download speeds, download something common like drivers and programs from microsoft. not some obscure file from a small scale web server.

better yet, stream a 1080p youtube video.

i believe videos from youtube and file downloads from microsoft are all routed to a mirror server that is local or close to Malaysia. that is why it is fast. however, in all my download tests (not just the ones i posted) with international servers the results have all been very poor with Time. this is just a fact that i discovered.

i have yet to find an international server eg. US or UK which downloads at full speed on a single connection (can anyone?). in comparison, Unifi downloads from almost all servers i have tested with at maximum 5Mbps. even Streamyx 4Mbps, which was my previous service.

i understand that you can download in multiple chunks with a download manager, or use a bittorrent clients to get full 8MBps total speed (even this is not a perfect solution. some servers limit the number of connections per IP, and some rare torrents only have 1 or 2 seeds). however, that is not the point i'm trying to make. i'm just saying that on a single connection Time's download speed is very slow and looking back at the earlier posts in this forum it seems that there were a few others that discovered this fact too.

there are many reasons why one would desire a fast single connection to international servers, rather than using a download manager and bittorrent. of course, everyone's individual requirements is different. i'm just saying that for myself, it is something that i expect to have.

just my personal review. but i'm still hoping this issue can be fixed or addressed by Time.

hi JJ, any news?


and btw, thinkbroadband is the largest service provider in the UK and archive.org is widely known as the "internet archive" hosting billions of files. these are not random servers. of course, i can do download tests with other well known international servers as well and show you the results. unfortunately, they are all the same.

This post has been edited by 4th alphabet: Sep 21 2013, 08:36 AM

Hi Bro,

I've performed some download tests. Feel free to check your emails with more details.

I suggest we do more testing (based on single session).
One thing I’m worried is whether the test servers you testing right now is actually performing QOS session limitation.

Let me get more tests & get back to you.

Cheers

hi JJ. thanks for taking the time to run some tests, even on a saturday. really appreciate your help.

i have reviewed your test results and they are pretty much the same as mine. the only thing is if you're downloading with chrome the download will appear to start off with a burst in speed because chrome actually pre-downloads the file in the background, but as you can see after a while the download speed normalizes to about 300+kb/sec as in my results.

there is definitely no QOS session limitation on the servers i tested with (except for the one noted where both Unifi and Fibre only managed 200kb/sec) because as you can see from the results UniFi is able to max out at 5Mbps (i believe this could be even more if i tested with UniFi 10Mbps) whereas Time 8Mbps only manages 2-4Mbps.

appreciate if you can run some more tests. i really hope this issue can be solved.