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TIME TIME Fibre Broadband™, 100 Mbps of wholesome goodness

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TSezinger
post Jan 14 2012, 04:25 PM, updated 12y ago

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I'm the first Time Fibre subscriber in my building and I decided to share my experience with Time from my first inquiry right to installation and activation.

So if you guys have any questions, feel free to ask in this thread so everyone else can be informed smile.gif

Equipment used :

Linksys E1000 Wireless-N Router - very basic wifi-N router
Huawei HG850a GPON - the same as unifi

Photos :
» Click to show Spoiler - click again to hide... «

Fibre distribution terminal

» Click to show Spoiler - click again to hide... «

Supplied ONU and Cisco WiFi N Router

» Click to show Spoiler - click again to hide... «

this is my own router, Netgear WNDR3700 Dual Band Gigabit Router.

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Speedtest taken with Boost activated and using my own router as the E1000 was giving me only slightly above 30 Mbps.
i need to do further tests to conclude that the E1000 is giving me slower speeds smile.gif

This post has been edited by ezinger: Sep 6 2012, 10:22 PM
TSezinger
post Jan 14 2012, 05:11 PM

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speedtests continued...

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i've also added 2 photos of the fibre terminal and apparently has a maxis sticker on it.

QUOTE(solarmystic @ Jan 14 2012, 05:02 PM)
Good lord with those speedtest results...

Wish i could i sign up lol... They're never gonna cover landed properties are they?

Pricewise how does it compare to TMNUT's Unifi? What're the limitations of the service (Any FUP etc)?
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I haven't discovered any limitations so far and most of the websites that are blocked by unifi are accessible(eg: rapidshare, megaupload, fileserve, etc)
There is a FUP policy but I have downloaded about 20GB in 3 days so far and my speed, as you can see is still at 100% throughput.

QUOTE(sadia06 @ Jan 14 2012, 05:05 PM)
pergh ? where do u live. ?
how much per month ?
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Damansara Perdana, i'm paying RM219 a month.


Added on January 14, 2012, 5:39 pmuser posted image
just quick screen cap of my download speed. as you can see, no throttling smile.gif

This post has been edited by ezinger: Jan 14 2012, 05:39 PM
TSezinger
post Jan 15 2012, 12:56 AM

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QUOTE(Neo|ofGeo @ Jan 14 2012, 05:40 PM)
it seem that even time using same lines eh,
well good luck man
its good for downloading i guess
but the pings still need to be fixed
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i'm not sure what you meant by "same lines" but afaik Time runs their fibre entirely on their on infrastructure and has different routing table as compared to unifi. As far as latency goes, i ping 15-20ms on most singapore gaming servers, 80ms to japan, 40-50ms to hk and 70-150ms to australia. (tf2, bf3, quakelive)

QUOTE(iipohbee @ Jan 14 2012, 05:46 PM)
» Click to show Spoiler - click again to hide... «


DP box is obviously owned by Maxis with the sticker shown.
How come? Is the fibre infrastructure owned by them?

My landed housing area in Ipoh here also now covered by Maxis fibre right in front of house.They run on TNB poles just like how they did previously in Bangsar Baru.

The fibre cable is green stripped

» Click to show Spoiler - click again to hide... «


Refer to my previous dead thread and please help me bump it up once again by leaving a message with comments.

http://forum.lowyat.net/topic/2102430/+60
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what *i think* goes on here is that maxis leases their equipment to Time.

QUOTE(didi2007 @ Jan 14 2012, 11:01 PM)
nice .. but when time coverage to sabah? =(
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i am pretty sure once IPTV hits any part of Malaysia, you will get to experience true fibre optic connection. as unifi is still on vdsl.
TSezinger
post Jan 15 2012, 01:33 AM

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you're right!
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TSezinger
post Jan 17 2012, 02:01 AM

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QUOTE(iipohbee @ Jan 15 2012, 01:43 AM)
Hop 9.That's where the latency spiked. I'm figuring it's peak hour now.

For TM, they route to US directly from Malaysia via AAG.

Also additional info:

Global Transit must be peering or sits on the same site as Asia Netcom which both have shares in Unity.

http://en.wikipedia.org/wiki/EAC-C2C

One of TM weakest link now is their connectivity to Japan. With my Streamyx, the latency is sometimes even worst compared to US servers. The problem is probably due to a missing high capacity link between Japan and Malaysia. Maybe the Cahaya Malaysia cable will solve that.The AAG does not have landing in Japan?

http://en.wikipedia.org/wiki/Asia-America_Gateway
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do you know how AAG compares to EAC-C2C?

i get decent routes across Asia and Oceania in terms of bandwidth and latency.

i browse US sites regularly and youtube, so far i'm able to stream 1080p without a hitch
TSezinger
post Jan 19 2012, 03:25 AM

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QUOTE(iipohbee @ Jan 18 2012, 11:21 PM)
ezinger,

Does Time Fibre BB have VLAN settings?

I noticed you could just hook it up to a Netgear router with little hassle.
There's also no additional worries about configuring IPTV and other stuffs like VoIP?

Do you still need a PPPoE account to login or it's DHCP assigned?
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there isn't any VLAN settings, only PPPoE. VoIP is configured on the GPON.
TSezinger
post Jan 20 2012, 04:00 AM

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iipohbee may have a point on better hardware because i'm getting slower speeds on the stock cisco e1000 as compared to my own netgear router. i will have to do further tests to confirm this.
TSezinger
post Mar 27 2012, 02:45 AM

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QUOTE(kimmo88 @ Feb 22 2012, 11:25 PM)
Just got the 2M Value Time Fibre BB package (without WiFi router) @ $99/mth - Free 10hrs BOOST to 10Mbps per month!!

This is a FTTH installation - even for high rise building!!. Unlike UNIFI, there is no VSDLv2 for high rise. As Time slogan says it's 100% fibre!! So, be prepared for minor drilling and fibre cable running from the floor riser closet into your living room.

The fibre optic cable terminates straight into the Huawei EchoLife HG850a (same model as UNIFI). There are no intermediary termination boxes (internal and external) like the ones use for UNIFI. Maybe, Time wanted to save on equipment cost smile.gif 

Personally I don't see any benefit of having so many termination boxes. Maybe, it is for clear demarcation of responsibility or for easy troubleshooting or replacement of any broken fibre cables inside your home. 

Anyway, the activation was a breeze. Just use PPPoE on your WiFi router or Laptop to establish the WAN link to TIME. No complicated VLAN setting like UNIFI.

I use a cheap TP-link WR740N router ($49) flashed with DD-WRT for the PPPoE WAN connection and also as an AP smile.gif
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here is a screenshot of my flashed cisco router that was given to me by TIME
user posted image

QUOTE(kaka_89 @ Mar 15 2012, 09:01 PM)
is it unlimited or got limited caps..?..

i'm considering this too...
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there are not caps. it is unlimited and there are no plans for caps.
TSezinger
post May 14 2012, 05:07 AM

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QUOTE(plsclickme @ May 12 2012, 12:38 AM)
Anyone experiencing sloooooooooow torrent these few days?  Geez!!!!  Hate it hate it!
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i'm currently pre-loading diablo3 via torrent at maximum speed(refer snapshot)
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TSezinger
post Jun 19 2012, 10:36 AM

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just let them be with their unibad and maxshit smile.gif

no need to saturate the TIME network with more users...
TSezinger
post Aug 2 2012, 11:13 PM

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QUOTE(Ah_Wah @ Aug 1 2012, 06:16 PM)
ezinger,

What is your configuration on the Cisco E1000 and Netgear router? Did you setup PPOE on your Netgear?
I need some advice on setting up my TimeCapsule.

Thanks and advance.
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PPPoE is on my netgear/cisco whichever i use. plug in your time capsule on the cisco or your personal router.
TSezinger
post Aug 6 2012, 10:05 PM

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QUOTE(biatch0 @ Aug 4 2012, 10:39 AM)
What magical router are you using ezinger? Looking to replace my aging DDWRT with a new magical high powered one... which is apparently what you're using...
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v24 preSP2 build 14896 on my WNDR3700 biggrin.gif


Added on August 6, 2012, 10:51 pmRouter Specifications

CPU: AR7161 680 MHz
RAM: 64 MB
Flash: 8 MB (16 MB on v2)
Switch: Realtek RTL8366SR
Radio (2.4 GHz): AR9223
Radio (5 GHz): AR9220
Antenna Type: Internal
# Of Antennas: 8
Antenna Gain (2.4 GHz): 2.8 dBi
Antenna Gain (5 GHz): 3.9 dBi
Max TX Power (2.4 GHz): 17dBm
Max TX Power (5 GHz): 24dBm
Antenna Chains (TX/RX): 1+2/1+2

This post has been edited by ezinger: Aug 6 2012, 10:51 PM
TSezinger
post Aug 11 2012, 11:14 PM

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i've been getting lags and timeouts for the past two weeks. anyone else having this problem?

Tracing route to 203.116.80.207 with TTL of 32:

1 0ms 0ms 0ms DD-WRT [192.168.1.1]
2 13ms 12ms 12ms cktn-r1-a1.time.net.my [203.121.50.1]
3 11ms 8ms 12ms 10.200.203.49
4 3ms 2ms 2ms 211.25.27.93
5 32ms 33ms 35ms ae-2-0.er-01-glsfb.ni.time.net.my [211.25.27.114]
6 76ms 73ms 89ms xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1]
7 75ms 77ms 88ms xe-1-0-0-0.cr-01-csfcb.ni.time.net.my [223.28.2.50]
8 100ms 111ms 116ms ae-2-0.br-01-csfcb.ni.time.net.my [223.28.5.126]
9 112ms 110ms 108ms ae-1.edge-gw-2-cyberjaya-pip.my.globaltransit.net [124.158.234.21]
10 105ms 93ms 76ms ae-5.cr-gw-2-sin-pip.sg.globaltransit.net [61.11.212.30]
11 77ms * 108ms ae-2.br-gw-1-sin-pip.sg.globaltransit.net [124.158.224.190]
12 309ms 314ms 285ms 116.51.26.69
13 295ms 351ms 309ms ae-2.r20.sngpsi02.sg.bb.gin.ntt.net [129.250.4.142]
14 283ms 288ms 286ms ae-2.a00.sngpsi02.sg.ra.gin.ntt.net [116.51.16.250]
15 310ms 301ms 281ms ge-0.ntt-inet-peer.sngpsi02.sg.ra.gin.ntt.net [116.51.17.10]
16 130ms 134ms 140ms ge-1.starhub.br001.sgp02.ntt.com.sg [116.51.3.22]
17 135ms 136ms 130ms gi8-1-0-an-ats-loc04.starhub.net.sg [203.118.7.11]
18 129ms 129ms 138ms 203.116.80.207

Traceroute complete.

I guess time has started to oversell and reaching beyond capacity...

Sigh..


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TSezinger
post Aug 12 2012, 11:13 AM

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The lag usually starts from 9pm to 1am
TSezinger
post Aug 13 2012, 11:43 AM

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Looks like I am not the only one affected. If you notice my graph that I have posted, the lag spikes and high pings starts around "peak hours" 9pm to 1am. Sometimes it will have from 3pm to 6pm.


Added on August 13, 2012, 7:03 pmlooks like Time has started to throttle international bandwidth too..

user posted image

in my earlier post, i got 17 Mbit to SF

another tm nut in the making...

This post has been edited by ezinger: Aug 13 2012, 07:03 PM
TSezinger
post Aug 13 2012, 11:23 PM

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ok TIME is really starting to become a huge joke now

user posted image

they claim to be the first and only ISP in malaysia that uses 100% fiber but offers a bandwidth slower than the cheapest tm nut adsl package

I can't stream anything without waiting for half an hour to buffer (i usually give up anyway if i had to wait for it to buffer, who has that kinda "time" these days?) or i won't be able to connect/load any webpage/server probably before my international bandwidth is at full capacity.

the biggest joke of all is when you ping 60ms to your ISP from first hop to last

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for anyone that is thinking to switch to Time, i'd highly suggest you put that on a hold until this issue is fully resolved for over a month.

this issue has been going on for about 3 weeks now and its not even intermittent, its a constant ongoing issue.
TSezinger
post Aug 14 2012, 12:43 AM

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QUOTE(pap55 @ Aug 14 2012, 12:17 AM)
TO: ezinger

depending area maybe, test at this morning

Tracing route to ns1.time.net.my [203.121.16.85]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  DD-WRT [192.168.1.1]
  2    9 ms    11 ms    9 ms  203.121.82.1
  3    9 ms    9 ms    9 ms  10.200.203.49
  4    9 ms    9 ms    9 ms  ge-3-0-7.glsfb02.icr.time.net.my [211.25.27.73]
  5    12 ms    11 ms    11 ms  ae-0-0.er-01-akhmw.ni.time.net.my [211.25.27.122]
  6    *        *        *    Request timed out.
  7    11 ms    12 ms    12 ms  ge-0-0.pr-01-akhmw.ni.time.net.my [223.28.4.29]
  8    11 ms    11 ms    11 ms  ns1.time.net.my [203.121.16.85]

Trace complete.

international speed test still cannot as benchmark, some of server fast and slow also have...
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you need to read up on my posts. this happens at peak hours like 8pm to 1am occasionally 3pm to 6pm.

my attachment shows 6:30pm to 12:30am..



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TSezinger
post Aug 14 2012, 09:58 AM

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QUOTE(jjj2 @ Aug 14 2012, 09:43 AM)
Hi Bro... I'm not sure whether this is individual case or it really affects the whole area or condo you currently staying.

Have you launched a report with these facts to TIME ?

I'm also compiling some of the speed issues here & gonna write in to TIME.

Last month we have received a few customers complaints from one of the condo here at Gurney, Penang. It was due to maintenance job being done.

Thanks.
*
pretty sure someone else made a trace route had the same issue as me during peak hours

also i did a speed test at a non peak hour(8:30am) my speed was still quite horrible at 2.6 Mbps.

get anyone with Time to do a speed test to SF if you want to find out if its an isolated issue or now

i have been emailing time cusc back and forth for about 3 weeks now
TSezinger
post Aug 14 2012, 10:11 PM

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You guys need to understand that at every time.net.my node, your latency is suppose to be below 8ms and not 60ms and above. Even at ADSL, your first few hops are below 25ms.


Tracing route to ir1.fp.vip.sp2.yahoo.com [72.30.38.140] with TTL of 32:

1 0ms 0ms 0ms DD-WRT [192.168.1.1]
2 49ms 49ms 53ms cktn-r1-a1.time.net.my [203.121.50.1]
3 49ms 48ms 44ms 10.200.203.49
4 39ms 37ms 38ms 211.25.27.93
5 47ms 54ms 52ms ae-2-0.er-01-glsfb.ni.time.net.my [211.25.27.114]
6 52ms 53ms 62ms xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1]
7 57ms 50ms 50ms xe-1-0-0-0.cr-01-csfcb.ni.time.net.my [223.28.2.50]
8 48ms 51ms 49ms ae-2-0.br-01-csfcb.ni.time.net.my [223.28.5.126]
9 42ms 42ms 43ms ae-1.edge-gw-2-cyberjaya-pip.my.globaltransit.net [124.158.234.21]

10 259ms 264ms 268ms ae-5.cr-gw-2-sin-pip.sg.globaltransit.net [61.11.212.30]
11 260ms 268ms 268ms ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.158.224.18]
12 266ms 271ms 260ms ge-0-1-0-0.pp-gw-1-lax-pip.us.globaltransit.net [124.158.250.9]
13 267ms 267ms 282ms yahoo.com.any2ix.coresite.com [206.223.143.195]
14 272ms 269ms 274ms xe-5-1-1.pat2.sjc.yahoo.com [216.115.96.46]
15 277ms 269ms 270ms ae-0-d161.msr1.sp1.yahoo.com [216.115.107.59]
16 272ms 273ms 274ms et-18-1.fab3-1-gdc.sp2.yahoo.com [98.136.16.25]
17 278ms 273ms 270ms po-12.bas1-3-prd.sp2.yahoo.com [76.13.244.11]
18 291ms 343ms 304ms ir1.fp.vip.sp2.yahoo.com [72.30.38.140]

Traceroute complete.

Below is a network graph of a time lapse between 4pm and 10pm. As you can see the network is stable from 4pm to 6:30pm, after that it gets unstable for awhile. As per usual, Time starts lagging again every night 8:30pm onward to 1am. I am fairly certain the entire Time network are experiencing this issue. Just that most of us don't have the networking understanding to file a complaint so that Time can actually take this seriously. I have been emailing Time CSC for the past month with all my network graph time lapse and nothing has been done to resolve this issue. Not to mention our international bandwidth(especially US) has been throttled quite badly.

user posted image


TSezinger
post Aug 15 2012, 09:14 AM

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Please raise a complaint on TIME CSC. their CSC works around the clock and mostly friendly.

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