@dgboy

Thank you.



Same here.

Still don't know which telco to use.

Celcom....crappy Customer Service.
Still stucked to my head...unprofessional CS.

Unbelievable isn't it? I once went to DiGi Times Square to sign up for a one-day promo. The system was down, they asked me to return to check after 2 hours. I asked for a number to call but they don't have one. So they expect me to hang around for 2 hours but the system could still be down after that! And they could not extend the one-day promo even though it's their fault I couldn't sign up and I had to stay there all day. When my contract expires, I'll take my money to Umobile.

Online chat is hopeless, forget about them. If you're lucky, they don't know what you're talking about. If you're unlucky, they give you wrong info.

Changing from supp line to main line can be done with a letter of authorization from the main line owner. I've done it before at BTS (I'm a supp line holder). If your main line owner cannot be reached, you'll have to be resourceful know what I mean?

This post has been edited by Dannyl: Dec 8 2011, 01:38 PM

Can get info from u guys about how to get d samsung galaxy S2 or samsung galaxy Note...

as per website mention:-

1) S2 = RM1,199 / Adv RM500 / Plan RM68*24 / Total RM1,767.. so, initial is actually pay hw much?

2) Note = RM1,549 / Adv RM500 / Plan RM68*24 / Total RM2,117.. so, initial is actually pay hw much?

Pay the Total amount when you sign up for the phone+plan

The amount already include the first month data charges.. Thats how the calculation looks like..

i get it... d calculation is:-

s2 = RM1,199+RM500+RM68 = RM1,767
Note = RM1,549+RM500+RM68 = RM2,117

bingo?

Yup..

I thought the promotion on going now is RM68 but when u auto payment it become RM48 for data plan charges? no?

It's like this.

You pay RM1199+500+68 =RM1767

RM1199 is price of the device
RM568 is the upfront payment which will be used to pay your monthly bills.

RM568 divided by RM48 is about 12 months.

This means that you don't have to pay your first 12 months monthly bills of RM48/month because you already paid RM568 upfront payment for it already

This post has been edited by -kytz-: Dec 8 2011, 05:50 PM

can i register my existing digi easy plan for the samsung GSII promo? the website says postpaid users can register, does not mention about prepaid users.

If u using prepaid, change in to postpaid and take the plan.. If you already using postpaid without any contract tied to it, then u entitled to the promo too..

---

Added on December 8, 2011, 8:32 pm***All advanced payments will be credited and reflected in your first monthly bill. It will be used to offset your monthly bill charges.


Yes correct. But DIGI won't deduct 48 for 12 months.

You pay RM1199+500+68 =RM1767

568 will be used to deduct your monthly charges regardless of the amount. (If first month bill is 150, you will have -418 as a balance. Second month bill 78, balance will be -340, and it's go one until the advance payment finish)

The RM 48 only can be enjoyed when you register for auto payment (which is only done upon request by customer).



This post has been edited by roy_zu: Dec 8 2011, 08:32 PM

I believe this is correct. The earliar deduct RM48 is by some dumb DIGI staff no idea what they're talking about...

Just signed up for SGS2 today...24months contract...

RM1199+RM500=RM 1699. The RM68 not needed since i am existing subscriber...i also owe them RM104 haven't pay yet...so consider the RM500 settle part of my latest bill...so only pay about RM400 advance...haha.

I have done the auto payment...so rebate RM20 every month for my RM68 plan. Ok lar...pay RM48 get 3GB data...must watch Youtube kaw-kaw on my SGS2 now...

This post has been edited by Matrix: Dec 8 2011, 10:00 PM

You are rite bro.. I asked DIGI staffs and they will mention otherwise. Almost all never give the correct answer. I've experience how the deduction works coz my fren took the same package from DIGI and they explained different to him. Only when the bill comes, we know how it actually calculated.

Thanks for clarifying how the deduction of monthly bills work

Anyone knows what's going on with DiGi's line lately?It's super super hard to send text messages out. At times its okay and the text gets sent out quickly.. at times i have to make a call to sort of "push" the network so that the msg will be sent.

Yes...when i started using my DIGI Smartplan last time also like that, the advance will be deducted each month for total bill until no more then have to start paying. Dunno why dumb DIGI staff don't know about this...dun they have some sorta basic training???

one question, lets say im under DG68 (RM48*), ok assuming dat after 6 months the RM568 advance payment ngam2 finish (in other words, no need to pay anything for the 1st 6 months)..so on the 7th month, how much will i kena billed, rm 68 or rm48?
abit confused here

Still RM48 , the rebate is 24 x RM 20=RM480. But remember, this is only for internet usage, call charges lain kira. My bill say if your call charges =RM30 every month, then u pay RM48+RM30=RM78.

hmm ic..i thought the rm48 monthly charge already cover everything
ok thanks for explaining

You have to pay extra for call/sms

This post has been edited by -kytz-: Dec 9 2011, 08:27 PM