Hi.. wanna ask about the poslaju courier bag (plastic bag)

the price stated 500g is Rm6. So if I buy the Rm6 courier bag. Do I have to add any extra postage fee? Or the Rm6 is already include postage fee?

Are you referring to this?


if yes.. then yes... it's prabayar... or prepaid.... no need to pay extra.

yea i think that 1... or they got any other type?

i see.. so Rm6 include postage for 500g.

yes... the free plastic bag... and also can buy box only... not the prepaid.

ok thank u so much for the info ^^

Guys i want to ask is it allow to open up parcel to check for missing item before i sign the parcel? The seller always ask me check everything before i sign or else i cannot claim for missing item but everytime the guy who do postage wont even allow me to touch my parcel before i sign. Seriously i feel this is directly contradict between the seller and postage told me...Anyone can give me suggestion on how to deal with such situation?

Have never heard of this before.
Sounds a bit fishy that your seller might be washing his hands off the responsibility of missing items.

Your seller could have purposely not put some items in and then blame it on you that you didn't check the parcel before you sign.

Date Time Process Office
27-May-2013 21:35:01 Consignment to be collected at Counter Delivery PPL Batu Caves
27-May-2013 20:22:19 Consignment to be collected at Counter Delivery PPL Batu Caves
27-May-2013 14:09:48 Unable to deliver the item due to
Addressee not around at time of delivery PPL Batu Caves
27-May-2013 09:47:23 Courier is attempting delivery PPL Batu Caves
24-May-2013 13:31:36 Consignment arrived at processing center PPL Batu Caves
23-May-2013 10:26:50 Consignment posted over the counter PPL TAIPING

i hav nothing to say..
due to their mistake, but need i pickup the parcel myself?
btw, i havent get their memo
how bad postlaju service..

can you explain why poslaju fault?

This is the parcel i received today , the package may look completely fine but after i opened it up at home it turn out this and now i cannot claim from courier service as my seller already told that i must tear up everything to check before i sign. This is really fcked up situation when the postman wont let me check on spot but then the seller keep insist me to check before sign

i am home whole day, but i didn't get any call or saw anyone came my home
in case i "really" not home, then where is my memo?

This post has been edited by manleong: May 29 2013, 04:55 PM

Was it damage by post? How did your seller wrap it before posting it out?
We all know how parcels are handled, so proper precautions have to be done to prevent the shipped item from being damage (bubble wrapper, boxes, fragile sticker, etc.)
If it was only wrap in plastic or newspaper, most likely is your seller to be blamed.

I doubt Poslaju will allow you to open the packaging before signing it off. They might most likely return it to sender as receiver refused to accept the parcel.

Anyway, damage from post is always one of the risks of buying things online.

Never ever can open package before sign. No matter what courier also I never can open the package or check the package 1st. Normally signed then the delivery man will immediately leave. So to check the parcel before sign is like rare case that can happen.

How was the parcel before u open? The item look like been squeezed badly which means the package itself must be terrible too. But If the packagel from outside look completely fine then the item might be already spoil before even send out. Which means its not courier fault but the seller fault. So seller must take responsible if u got enough evidence. How did the seller pack anyway?

Just call them to ask for re-attempt on the next day

This post has been edited by Strawberry<3: May 29 2013, 05:17 PM

The package outlook looks fine but not the items inside , previously i bought 2 times shuttlecocks using delivery also no problem, but this time i am so disappointed, even my handphone case is heavily dented

From the video. This is direct send from China to you? So I think its Skynet or ABX ? Since you got the Video u can use it as evidence. Ask your agent to help u claim.

If im not wrong. The warehouse repack by removing the boxes. Next time u have to ask your agent to tell the warehouse not to remove any box or courier bags of individual item

Abx courier, i think you are right , the handphone box seemed repack already and regarding the shuttlecocks i dont know whose fault at handling it because it travel from China, but previously i buy shuttlecocks from china no such problem , this is the first time i face such terrible dent on shuttlecocks tube...

Your agent said When you received your parcel, check your parcel before you signed. If item missing please do not signed the parcel first, please take a picture of your parcel, the pic need to see all your items clearly, and please stated which item is missing in the consignment note.

In your case, there were no missing item right? Just damage. So whether u check or no check before sign its not a problem.

but according to your agent rule : "they are not responsible for loss or damage of goods in the course of delivery from China to Malaysia & from us to you"

So it will be hard for u to claim for compensate. Because in your agent mind, you already agreed to the terms and conditions before u order. Plus, we all know that the courier services send parcel like play basketball. So, the problem is must be with the 1 who pack. If they pack it not safe. the item inside also won't be safe.

So in this case, the shipper/warehouse or the company that repack the items is at fault for not pack it nicely. U can try ask your agent to help on claiming or scolding them atleast.

But I'm not sure if u will be able to get any compensate lo

Better if your agent can help u complain to the courier too..

This post has been edited by Strawberry<3: May 29 2013, 07:28 PM

Oh i see, thanks for your suggestion luckily those are only cheap items

Anybody successfully received their parcel within this few days?

This post has been edited by hawkk: May 31 2013, 09:12 AM

me no, waiting since last monday....just call to track my parcel, they said their system down, wanna go check at counter also wont help right????

This post has been edited by kurtangle78: May 31 2013, 11:08 AM